Sep 7, 2015, 8:03 pm
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
Jan 17, 2020, 7:42 pm
#1112
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
Received conditional approval on January 7, 2020.
Jan 19, 2020, 12:36 pm
#1114
Join Date: Apr 2008
Posts: 2,358
You are correct, "few" have waited as long as you have.
However, if you look above at one of my posts in this thread, you will see where I briefly discussed a telephone conversation I had with a Global Entry employee that I reached on the telephone after many tries and many hours of trying.
The Global Entry employee said there is a "queue" that determines or affects when a renewal application will be in processed. She said the details concerning the queue are not public information.
One thing she said that might give you a little comfort is the fact that your application is probably not lost because, according to the employee, there are some renewals that have been in process EIGHT months.
I hope you will be approved quickly. Don't lose faith, you might be part of the eight-month queue.
Jan 19, 2020, 5:21 pm
#1115
Join Date: Dec 2019
Posts: 452
You are correct, "few" have waited as long as you have.
However, if you look above at one of my posts in this thread, you will see where I briefly discussed a telephone conversation I had with a Global Entry employee that I reached on the telephone after many tries and many hours of trying.
The Global Entry employee said there is a "queue" that determines or affects when a renewal application will be in processed. She said the details concerning the queue are not public information.
One thing she said that might give you a little comfort is the fact that your application is probably not lost because, according to the employee, there are some renewals that have been in process EIGHT months.
I hope you will be approved quickly. Don't lose faith, you might be part of the eight-month queue.
However, if you look above at one of my posts in this thread, you will see where I briefly discussed a telephone conversation I had with a Global Entry employee that I reached on the telephone after many tries and many hours of trying.
The Global Entry employee said there is a "queue" that determines or affects when a renewal application will be in processed. She said the details concerning the queue are not public information.
One thing she said that might give you a little comfort is the fact that your application is probably not lost because, according to the employee, there are some renewals that have been in process EIGHT months.
I hope you will be approved quickly. Don't lose faith, you might be part of the eight-month queue.
Jan 19, 2020, 7:59 pm
#1116
Join Date: Sep 2007
Programs: DL DM
Posts: 241
I am not 100% sure what exact date I applied, but I think it is now 198 day . (July 5th... ). no change to my application yet. Luckily, I applied a few days after the "one year before expiration" date, so I still have around 400 or so days until I should get nervous ;-)
Jan 20, 2020, 6:11 am
#1117
Join Date: Dec 2019
Posts: 6
Jan 20, 2020, 6:41 am
#1118
Suspended
Join Date: Oct 2014
Posts: 16,871
I’m trying to get a sense on what is recommended for renewals in regards to timing.
My last renewal was without drama and no interview was required. My current one expires July 2021. Should I apply to renew July 2020 (1 year before expiration) or wait until maybe June 2021 (1 month before expiration) and then just use the 12 month extension which should make it valid until July 2022? Or sometime else?
My last renewal was without drama and no interview was required. My current one expires July 2021. Should I apply to renew July 2020 (1 year before expiration) or wait until maybe June 2021 (1 month before expiration) and then just use the 12 month extension which should make it valid until July 2022? Or sometime else?
Jan 20, 2020, 7:29 am
#1119
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
I’m trying to get a sense on what is recommended for renewals in regards to timing.
My last renewal was without drama and no interview was required. My current one expires July 2021. Should I apply to renew July 2020 (1 year before expiration) or wait until maybe June 2021 (1 month before expiration) and then just use the 12 month extension which should make it valid until July 2022? Or sometime else?
My last renewal was without drama and no interview was required. My current one expires July 2021. Should I apply to renew July 2020 (1 year before expiration) or wait until maybe June 2021 (1 month before expiration) and then just use the 12 month extension which should make it valid until July 2022? Or sometime else?
rtant thing is to renew before the expiration date.
Jan 20, 2020, 9:41 am
#1121
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
I recently had to put up a fight with Citi when they refused to issue the statement credit for an early GE renewal application fee because it hasn't been five years since they last issued me such reimbursement. Eventually, after 30+ minutes on the phone with a CSR and his supervisor, I was given a "courtesy" credit when I threatened to take my business elsewhere.
Jan 21, 2020, 4:33 am
#1123
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
The personal US Amex Platinum card grants TTP credit for GE or PreCheck, but statement credits for this are generally required (by Amex) to be at least 4 years apart for GE or 4.5 years apart for PreCheck. They seemed to have had further consideration for the circumstances of renewal applicants than the card issuers with 5 year cut-offs between statement credit for TTP renewal applications.
Jan 23, 2020, 9:09 am
#1124
Join Date: Dec 2019
Posts: 452
Expired: September 2018.
Renewal application submitted: July 3, 2019.
Email sent to CBP support: Jan 19, 2020.
Application approved with no interview required: Jan 23, 2020.
CBP got back to me same day asking for additional details about my application. Four days later, I get approved. Could be coincidence, but I will be thanking CBP anyway!
Renewal application submitted: July 3, 2019.
Email sent to CBP support: Jan 19, 2020.
Application approved with no interview required: Jan 23, 2020.
CBP got back to me same day asking for additional details about my application. Four days later, I get approved. Could be coincidence, but I will be thanking CBP anyway!
Jan 23, 2020, 9:18 am
#1125
Join Date: Jan 2020
Posts: 5
Expired: September 2018.
Renewal application submitted: July 3, 2019.
Email sent to CBP support: Jan 19, 2020.
Application approved with no interview required: Jan 23, 2020.
CBP got back to me same day asking for additional details about my application. Four days later, I get approved. Could be coincidence, but I will be thanking CBP anyway!
Renewal application submitted: July 3, 2019.
Email sent to CBP support: Jan 19, 2020.
Application approved with no interview required: Jan 23, 2020.
CBP got back to me same day asking for additional details about my application. Four days later, I get approved. Could be coincidence, but I will be thanking CBP anyway!