Sep 7, 2015, 8:03 pm
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
Dec 20, 2019, 5:18 pm
#1021
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,165
- Each CBP office that does vetting is assigned applications at the time the application is submitted. This may be random, or it may be cyclical (every 1st application goes to office A, 2nd application to B, 3rd to C, restarting at A, etc) and once the application is in that office's queue it stays there until it's acted upon.
- Assuming that some offices have greater available staffing, and assuming that some offices either through management preference or mission requirements will devote more or less of their available manpower to vetting applications -- combined with directives from above that have forced (e.g. TDYing more officers to the southern border, the extended government shutdown that paused processing applications without pausing input of new applications) means that less attention has been given to GE.
- For the sake of this hypothesis, assume applications in a single office's queue are processed first-in-first-out
Of course logically all applications would be pulled off the file FIFO by the first available vetter (supermarket analogy: All checkouts being served by a single line vs. each checkout having its own lone) but maybe looking for logic is what has made this so frustrating to figure out.
In my case my first application seemed to have been vetted by somewhere near the Canadian border in Vermont (based on the address on the conditional approval letter) while my renewal conditional approval letter came from Sterling, VA
Dec 20, 2019, 11:41 pm
#1022
Join Date: Dec 2019
Posts: 452
In the meantime, if your GE has expired (and your precheck with it): if you are traveling with someone who has precheck, have them check you both in for your flight. My wife’s precheck seems to rub off on me, at least.
Meanwhile, day 170 has come and gone...
Meanwhile, day 170 has come and gone...
Dec 21, 2019, 12:50 am
#1023
Join Date: Apr 2008
Posts: 2,358
Great idea, however, it is not necessary. You got TSA on your boarding pass because your Global Entry is extended one year past its expiration.
Someone at Customs and Border Patrol thinks.
That person (or persons) realizes there is an unreasonable delay in processing renewals.
To make up for the long renewal delays, CBP has extended the Global Entry features for one year AFTER your Global Entry expires.
If you are traveling out of the U.S. alone and if the airline you use has your trusted traveler number in your profile, you will continue to get the same TSA Pre-check on your boarding pass (subject to random screening) and you will be able to use the Global Entry machines upon arrival in the US for one year after your current Global Entry expires.
In case you want to read an interesting narrative about the one year reprieve, check out this article even though the article contains a few errors of fact:
https://www.cntraveler.com/story/you...its-expiration
-
Last edited by dgcpaphd; Dec 21, 2019 at 12:59 am
Dec 21, 2019, 5:44 am
#1024
Join Date: Dec 2019
Posts: 452
Great idea, however, it is not necessary. You got TSA on your boarding pass because your Global Entry is extended one year past its expiration.
Someone at Customs and Border Patrol thinks.
That person (or persons) realizes there is an unreasonable delay in processing renewals.
To make up for the long renewal delays, CBP has extended the Global Entry features for one year AFTER your Global Entry expires.
If you are traveling out of the U.S. alone and if the airline you use has your trusted traveler number in your profile, you will continue to get the same TSA Pre-check on your boarding pass (subject to random screening) and you will be able to use the Global Entry machines upon arrival in the US for one year after your current Global Entry expires.
In case you want to read an interesting narrative about the one year reprieve, check out this article even though the article contains a few errors of fact:
https://www.cntraveler.com/story/you...its-expiration
-
Someone at Customs and Border Patrol thinks.
That person (or persons) realizes there is an unreasonable delay in processing renewals.
To make up for the long renewal delays, CBP has extended the Global Entry features for one year AFTER your Global Entry expires.
If you are traveling out of the U.S. alone and if the airline you use has your trusted traveler number in your profile, you will continue to get the same TSA Pre-check on your boarding pass (subject to random screening) and you will be able to use the Global Entry machines upon arrival in the US for one year after your current Global Entry expires.
In case you want to read an interesting narrative about the one year reprieve, check out this article even though the article contains a few errors of fact:
https://www.cntraveler.com/story/you...its-expiration
-
(Just a hunch.)
Dec 21, 2019, 9:25 am
#1025
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
As long as the renewal application was made before the original expiration date, the extension of Global Entry benefits pending the final approval of the renewal applies to everyone who submitted their renewal application on or after April 17, 2019.
Dec 21, 2019, 10:27 am
#1026
Join Date: Apr 2008
Posts: 2,358
In your initial post, you did not say that your Global Entry had expired.
Had you renewed prior to its expiration, you would have the one-year added on to the validity.
Dec 22, 2019, 12:14 pm
#1027
Join Date: Apr 2008
Posts: 2,358
I had no idea there are about 350,000 backlogged applications at Global Entry.
Take a look at this Los Angeles Times article of today.
https://www.latimes.com/travel/story...e-global-entry
Even with the explanation from CBP, it does not explain why some (many) applications are approved within days of applying while other applications linger on for months.
Something does not make sense.
Take a look at this Los Angeles Times article of today.
https://www.latimes.com/travel/story...e-global-entry
Even with the explanation from CBP, it does not explain why some (many) applications are approved within days of applying while other applications linger on for months.
Something does not make sense.
Last edited by dgcpaphd; Dec 22, 2019 at 12:34 pm
Dec 22, 2019, 12:45 pm
#1028
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
Moderator's Note
Once again, for the second time in less than a week, it is time for this periodic reminder:
Future posts which do not conform to this directive will be summarily deleted without further notice!
Folks,
The Trusted Travelers forum is informational. Members come here in search of data points and practical advice about applying for and using the various Trusted Travelers programs.
This thread is for keeping track of processing timelines of Global Entry renewal applications.
Please limit your postings here to seeking and providing practical information, and sharing news, experiences and data points about approval timelines of Global Entry renewal applications.
While some limited natural deviation from the topic is obviously acceptable, please let's keep the focus of this thread on reporting approval times.
Complaints, commentaries, opinions, and rants about about government bureaucracy and speculations as to why some applicants experience longer waits for the conditional and/or final approval of their GE applications belong in the Checkpoints and Borders Policy Debate forum or OMNI/PR (access to OMNI is limited to members who have been on FlyerTalk for 180 days and posted 180 contributive posts).
Future non-informational content will be summarily deleted.
Thank you for understanding,
TWA884
Travel Safety/Security co-moderator
The Trusted Travelers forum is informational. Members come here in search of data points and practical advice about applying for and using the various Trusted Travelers programs.
This thread is for keeping track of processing timelines of Global Entry renewal applications.
Please limit your postings here to seeking and providing practical information, and sharing news, experiences and data points about approval timelines of Global Entry renewal applications.
While some limited natural deviation from the topic is obviously acceptable, please let's keep the focus of this thread on reporting approval times.
Complaints, commentaries, opinions, and rants about about government bureaucracy and speculations as to why some applicants experience longer waits for the conditional and/or final approval of their GE applications belong in the Checkpoints and Borders Policy Debate forum or OMNI/PR (access to OMNI is limited to members who have been on FlyerTalk for 180 days and posted 180 contributive posts).
Future non-informational content will be summarily deleted.
Thank you for understanding,
TWA884
Travel Safety/Security co-moderator
Dec 23, 2019, 12:00 pm
#1029
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Yesterday was my birthday and exactly one year remaining for my GE membership, so I went ahead and submitted a renewal application today. Hopefully it doesn't take months to process but given that they extended the grace period, who knows. I'll update when the status changes in any case.
Dec 23, 2019, 12:41 pm
#1030
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Yesterday was my birthday and exactly one year remaining for my GE membership, so I went ahead and submitted a renewal application today. Hopefully it doesn't take months to process but given that they extended the grace period, who knows. I'll update when the status changes in any case.
Dec 25, 2019, 7:44 am
#1032
Join Date: Aug 2012
Location: LON
Programs: AS MVPG, Marriott Titanium, UA Silver
Posts: 1,350
Conditionally approved after about 90 days. Approval came through on Christmas Eve, no less.
In the same boat as most for an interview, especially in the PNW, but will likely be trying drop ins at various airports.
In the same boat as most for an interview, especially in the PNW, but will likely be trying drop ins at various airports.
Dec 25, 2019, 12:48 pm
#1033
Join Date: Nov 2010
Posts: 241
Just received my Conditional Renewal!!! Set up my interview for mid-January. I know I need to inform the Agent of 2 countries I forgot to include on my list of nations visited. Other than that, anything else I need to know about this renewal interview?? I am assuming it will be about like my interview when I first received GE nearly 5 years ago. Am I correct??
Dec 25, 2019, 12:52 pm
#1034
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,043
Just received my Conditional Renewal!!! Set up my interview for mid-January. I know I need to inform the Agent of 2 countries I forgot to include on my list of nations visited. Other than that, anything else I need to know about this renewal interview?? I am assuming it will be about like my interview when I first received GE nearly 5 years ago. Am I correct??