Originally Posted by Carl Johnson

NEXUS. Some of the clerks haven't known what it was, and looked it up in a book. But 2 times at JFK T2 I had clerks who didn't know what it was, asked me if I had something else, I said why should I produce something else. Thanksgiving 2011 I had 4 clerks, including a supervisory clerk, none of whom knew what it was. I couldn't manage to get through without providing a driving license.

Another time (Memorial Day weekend 2012?), also at T2 I had a clerk who didn't know what it was, asked for a DL, I said this is a legitimate ID why should I have to show anything else. Finally was going to let me pass, but I asked him why he didn't know something it was his job to know. He then stopped me and called for a supervisor, told the supervisor I was giving him a hard time. The supervisor didn't know what it was, refused to look at my phone when I attempted to show him, refused to admit there was a higher supervisor when I asked to speak to one. I asked the document clerk his name he said Jeffrey and pulled out his photo badge for about 1/2 second. I, however, memorized the number off his plastic badge and the supervisor's plastic badge and included them in a complaint. The clerk answering me said he didn't know why they didn't know what it was and they would investigate. He also said TSA "officers" were in the frontlines or something, signing his email as "officer X". I answered him back, addressing him as "clerk X" and told him that the idea that TSA clerks were in the frontlines of anything was a large part of the problem. They should tell them they are there to do X job and to do it right.

I have no idea if my complaint had anything to do with it, but I didn't have problems with getting people to recognize the NEXUS card after that. Now I tend not to use it because I put it in a pocket of my backpack and put the backpack in my rollaboard but I am going to start making it a point to use it more. (Although I can't imagine they won't know what it is at the magic lane - but if they don't, that will be good to know).

Originally Posted by nrunning24

So you purposely slow the line down and use valuable TSA resources that could be used for other passengers just to prove a point when you have other forms of ID handy?

Why not show the other form of ID and send feedback for future training?

Talk about selfishness and self importance.

Originally Posted by nrunning24

So you purposely slow the line down and use valuable TSA resources that could be used for other passengers just to prove a point when you have other forms of ID handy?

Why not show the other form of ID and send feedback for future training?

Talk about selfishness and self importance.

Originally Posted by dmat

I'm relatively new to FT, and have often wondered why non-elites milling about very near the gate are called "kettles". Figured it had something to do with the old adage of "The pot calling the kettle black", or something like that.

Was just listening to an NPR podcast on their Stuff You Should Know show and the topic was about Vultures.

Come to find out, a group of vultures in flight is called a "kettle".

Is that where the annoying-non-elites-who-are-all-blocking-the-gate-so-they-can-rush-to-coach term comes from?

Originally Posted by nrunning24

So you purposely slow the line down and use valuable TSA resources that could be used for other passengers just to prove a point when you have other forms of ID handy?

Why not show the other form of ID and send feedback for future training?

Talk about selfishness and self importance.

Originally Posted by nrunning24

So you purposely slow the line down and use valuable TSA resources that could be used for other passengers just to prove a point when you have other forms of ID handy?

Originally Posted by fastflyer

valuable?

;-)

Originally Posted by pinniped

And yes, purposing f***ing with them or attempting to deliver them "training" would be highly Kettlish. No positive outcome can come from that - for you, for the TSA agent, or for the passengers in line behind you.

Originally Posted by pinniped

Anybody who unnecessarily clogs the security queue is a Kettle. And yes, purposing f***ing with them or attempting to deliver them "training" would be highly Kettlish.

Originally Posted by pinniped

Anybody who unnecessarily clogs the security queue is a Kettle.

And yes, purposing f***ing with them or attempting to deliver them "training" would be highly Kettlish. No positive outcome can come from that - for you, for the TSA agent, or for the passengers in line behind you. But I suspect you are already aware of that, yet choose to act Kettlish anyway.