Last edit by: hillrider
This thread is for ExpertFlyer Information and Updates only (as per its title) and many subscribe to it for this purpose. For other issues, please see the ExpertFlyer.com Help Desk thread.
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
ExpertFlyer.com - Master Information and Updates Thread
#706
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
How am I supposed to interpret a response when a particular bucket is missing altogether?
Example: Yesterday, I searched for Z, U, and C availability on an AA flight and it showed Z6 U2 C4. Today Z6 C4. A few other flights explicitly say U0 but in this case U is simply missing.
Should this be treated as "U0" or as "some bug, check later"?
Example: Yesterday, I searched for Z, U, and C availability on an AA flight and it showed Z6 U2 C4. Today Z6 C4. A few other flights explicitly say U0 but in this case U is simply missing.
Should this be treated as "U0" or as "some bug, check later"?
Sometimes American will return just two flights where the requested award seat availability is zero on both flights, even when there are later non-stop/direct flights scheduled. This is American's way of indicating that none of the later flights have available inventory for the request class either.
To test, set the time of day to just before the departure time of the flight and it should show as U0. It is also possible that AA removed the class from the flight temporarily. Rare, but we've seen it happen.
#707
Join Date: Jul 2012
Posts: 8
Hi,
I'm considering subscribing to EF in order to book award domestic SAAver Flights on AA using BA Avios points. My understanding is that I will be searching SAAver flights on AA to accomplish this, and not BA on EF. How soon should I subscribe to EF in order to get award flights for August 2013? 330 days out - in September 2012? Thanks!
I'm considering subscribing to EF in order to book award domestic SAAver Flights on AA using BA Avios points. My understanding is that I will be searching SAAver flights on AA to accomplish this, and not BA on EF. How soon should I subscribe to EF in order to get award flights for August 2013? 330 days out - in September 2012? Thanks!
#708
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
Hi,
I'm considering subscribing to EF in order to book award domestic SAAver Flights on AA using BA Avios points. My understanding is that I will be searching SAAver flights on AA to accomplish this, and not BA on EF. How soon should I subscribe to EF in order to get award flights for August 2013? 330 days out - in September 2012? Thanks!
I'm considering subscribing to EF in order to book award domestic SAAver Flights on AA using BA Avios points. My understanding is that I will be searching SAAver flights on AA to accomplish this, and not BA on EF. How soon should I subscribe to EF in order to get award flights for August 2013? 330 days out - in September 2012? Thanks!
#709
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
We are proud to announce that ExpertFlyer's Seat Alerts won the Business Traveler People's Choice Innovation of the Year Award at the GBTA and Fast Company Innovation Competition July 24th at the GBTA convention in Boston. So to everyone that voted for us, thank you!
#710
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
Today we're proud to announce the release of the Seat Alerts iPhone/iPad app. It can be found here in iTunes or go to the App Store app on your iPhone or iPad, and search for ExpertFlyer or Seat Alerts.
So please download the app and let us know what you think. We would greatly appreciate a positive review in the App Store, or if you find something you don't like, send us an email instead. Thanks!
Android version coming soon...
- The Seat Alerts app allows you to create a Free ExpertFlyer account if you don't already have one.
- In-app purchasing of Seat Alerts, for advanced options or if you need more then one alert active at at time for a Free account, charged to your iTunes account, no credit card required.
- The app includes push notifications so that you can be notified on your iPhone/iPod Touch, or iPad when a Seat Alert finds a better seat.
- Existing users can login to their existing account with each device to register it for push notifications.
- The Seat Maps on the app also include SeatGuru ratings information, just tap on the seat.
- Works with Basic and Premium ExpertFlyer accounts as well to create/manage Seat Alerts.
So please download the app and let us know what you think. We would greatly appreciate a positive review in the App Store, or if you find something you don't like, send us an email instead. Thanks!
Android version coming soon...
#711




Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,223
While searching for fares, I find that sometimes there is a little mismatch between what I am looking for and what EF offers. Basically, EF asks for origin, destination, dates, etc and throws lots of fares at me. Sometimes that is what I want. Sometimes not, and I was just reminded of that, so let me illustrate.
I prefer AA/OW and usually fly from ORD, but I could fly from MKE and STL quite easily for a good deal. For sufficiently lucrative deals, even from NYC, DFW, or LAX. I would like go go somewhere in S/SE Asia. Depending on fares, let's say BKK, HKG, SIN, or DEL.
So this will translate into 24 queries.
Moreover, each query will throw a lot of fares at me, although I am only interested in the lowest few.
What I would like is a little more powerful syntax and a little more filtering. For example if I could state my itinerary ITA style,
From ORD,MKE,STL,NYC,DFW,LAX
To BKK,SIN,HKG,DEL
Restricted to AA,CX (can already do that)
All dates (can already do that)
And just give me the lowest few fares (I can provide the $ cutoff, or the number of fares to be displayed. Of course, I can easily ignore the expensive ones if a long list is returned, but I am imagining that it might save EF some money if it doesn't have to provide unnecessary info.)
I prefer AA/OW and usually fly from ORD, but I could fly from MKE and STL quite easily for a good deal. For sufficiently lucrative deals, even from NYC, DFW, or LAX. I would like go go somewhere in S/SE Asia. Depending on fares, let's say BKK, HKG, SIN, or DEL.
So this will translate into 24 queries.
Moreover, each query will throw a lot of fares at me, although I am only interested in the lowest few.
What I would like is a little more powerful syntax and a little more filtering. For example if I could state my itinerary ITA style,
From ORD,MKE,STL,NYC,DFW,LAX
To BKK,SIN,HKG,DEL
Restricted to AA,CX (can already do that)
All dates (can already do that)
And just give me the lowest few fares (I can provide the $ cutoff, or the number of fares to be displayed. Of course, I can easily ignore the expensive ones if a long list is returned, but I am imagining that it might save EF some money if it doesn't have to provide unnecessary info.)
Last edited by aktchi; Aug 8, 2012 at 12:11 am
#712
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
While searching for fares, I find that sometimes there is a little mismatch between what I am looking for and what EF offers. Basically, EF asks for origin, destination, dates, etc and throws lots of fares at me. Sometimes that is what I want. Sometimes not, and I was just reminded of that, so let me illustrate.
I prefer AA/OW and usually fly from ORD, but I could fly from MKE and STL quite easily for a good deal. For sufficiently lucrative deals, even from NYC, DFW, or LAX. I would like go go somewhere in S/SE Asia. Depending on fares, let's say BKK, HKG, SIN, or DEL.
So this will translate into 24 queries.
Moreover, each query will throw a lot of fares at me, although I am only interested in the lowest few.
What I would like is a little more powerful syntax and a little more filtering. For example if I could state my itinerary ITA style,
From ORD,MKE,STL,NYC,DFW,LAX
To BKK,SIN,HKG,DEL
Restricted to AA,CX (can already do that)
All dates (can already do that)
And just give me the lowest few fares (I can provide the $ cutoff, or the number of fares to be displayed. Of course, I can easily ignore the expensive ones if a long list is returned, but I am imagining that it might save EF some money if it doesn't have to provide unnecessary info.)
I prefer AA/OW and usually fly from ORD, but I could fly from MKE and STL quite easily for a good deal. For sufficiently lucrative deals, even from NYC, DFW, or LAX. I would like go go somewhere in S/SE Asia. Depending on fares, let's say BKK, HKG, SIN, or DEL.
So this will translate into 24 queries.
Moreover, each query will throw a lot of fares at me, although I am only interested in the lowest few.
What I would like is a little more powerful syntax and a little more filtering. For example if I could state my itinerary ITA style,
From ORD,MKE,STL,NYC,DFW,LAX
To BKK,SIN,HKG,DEL
Restricted to AA,CX (can already do that)
All dates (can already do that)
And just give me the lowest few fares (I can provide the $ cutoff, or the number of fares to be displayed. Of course, I can easily ignore the expensive ones if a long list is returned, but I am imagining that it might save EF some money if it doesn't have to provide unnecessary info.)
#713




Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,223
EF orders the results by base fares, which I find useful. Fare rules, routing rules, etc are available with one click. At ITA you'd need to build complete trips to see the rules.
Besides, I am talking about strengthening the capabilities of EF which is a paid service. ITA is a freebie which can be taken away anytime.
The only reason I mentioned ITA was to illustrate a syntax that, eg, allows you to ask about fares from 6 origins to 4 destinations through 3 possible connections, all in one query. At EF this would take 72 queries.
#714
FlyerTalk Evangelist




Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S+, Choice Platinum
Posts: 23,317

EF and ITA are built completely differently on the back end. ITA has access to raw fare data and uses a powerful algorithm to determine the best prices and routings available. EF does not have access to raw fare data (that costs several hundred thousand dollars per year, maybe more, as I recall) and only receives what the GDS spits out when it is queried.
Don't get me wrong, I would love it if EF could do what ITA does, but it's simply not feasible.
#715




Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,223

So, a poor man's version of what I wanted would be for EF to cache results from various queries and have a list of cheapest fares that have been found, in broad categories like domestic transcon, NA to Asia, NA to Europe, Europe to Asia, NA to SA, etc. Or run their own scan at some regular interval (once a day, once a week, whatever is affordable) and posts the cheapest fares found. No guarantee that the fare is still alive when I am looking at the list, but if it interests me I'll make a live query.
This could even save EF some money, as many repetitious queries now being made by different customers would be reduced.
#716
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
I don't understand why you wouldn't use ITA for this (unchecking "Only show flights and prices with available seats" if all you're looking for is the lowest PUBLISHED fare, not one that's available).
What am I missing?
What am I missing?
#717




Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,223
Second, you have to choose round trip v multi-city before knowing which fares allow stopovers and which don't.
Third, ITA sorts by total price, EF by base fares; each has its utility.
Fourth, EF already provides all the info I want, but requires a few dozen queries. I have the reasonable desire to explore if this can be made a tad more efficient.
Most importantly, this is the kind of info many EF customers would be interested in: finding out fares and fare/routing/stopover rules before choosing dates and itinerary, instead of making a blind choice and checking availability.
I'd like to see if EF's user interface can be aligned with those needs.
I can certainly understand if this is not affordable. Not knowing their business details, I had no idea, but I do understand that everyone has their budget and bills.
However, the argument that something sort of similar though not quite the same is available at some free site elsewhere, which may have been in the process of diluting public access, makes no sense.
Last edited by aktchi; Aug 8, 2012 at 11:33 am
#718
FlyerTalk Evangelist




Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S+, Choice Platinum
Posts: 23,317
First, ITA requires you to have an idea of the dates you'd be traveling; I just want to know what are the best fares filed.
...
I'd like to see if EF's user interface can be aligned with those needs.
I can certainly understand if this is not affordable. Not knowing their business details, I had no idea, but I do understand that everyone has their budget and bills.
However, the argument that something sort of similar though not quite the same is available at some free site elsewhere, which may have been in the process of diluting public access, makes no sense.
...
I'd like to see if EF's user interface can be aligned with those needs.
I can certainly understand if this is not affordable. Not knowing their business details, I had no idea, but I do understand that everyone has their budget and bills.
However, the argument that something sort of similar though not quite the same is available at some free site elsewhere, which may have been in the process of diluting public access, makes no sense.
What you're looking for is what was formerly supplied by FareCompare.com before they shut it down (for whatever reason). That was one of my go-to sites, and there really isn't anything out there to replace it and likely won't be, given the cost to obtain the data.
#719
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
The "Show Fares for All Travel Dates" option will allow you to see all published fares regardless of date, however a city pair is still required due to GDS limitations.
#720
Join Date: May 2011
Posts: 52
considering signing up for Expert Flyer
Does EF allow me to search for award space on all 3 of the alliances? When I do a search, will it pull up all alliance members who have space, or do I have to search by airline and route.
I've got a lot of miles I intend on using over the next couple of months/years. most of them are in United. I intend to be traveling to Africa and Europe primarily. A trip to South America on AA miles is also in the future
I've got a lot of miles I intend on using over the next couple of months/years. most of them are in United. I intend to be traveling to Africa and Europe primarily. A trip to South America on AA miles is also in the future



