Nov 11, 2014, 2:41 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: Xyzzy

Where does the KVS tool get its data and is KVS authorized to provide this data in the manner it is presented?

The tool is known to access a variety of web sites, many in a manner that is not authorized. Please see the next section of this Wiki for a list of sites believed to be accessed and their data access policies (where known).

Additionally, under some conditions the tool appears to access sites via a KVS-operated back end. This means that the tool is not just a 'web browser' that runs via a user's machine. No detailed public information is available about how this works or whether any of this back-end access is authorized.

Websites KVS Accesses and their relevant Terms of Use

http://book.aircanada.com/pl/AConlin...verrideServlet
http://book.aircanada.com/pl/AConlin...PreviewServlet
https://book.aircanada.com/pl/AConli...verrideServlet
https://www.aircanada.com
Terms of Use:

Quote:

http://www.aircanada.com/en/about/legal/notice.html
Use of our web site for any other purpose, including any commercial use or purpose, is expressly prohibited.
Without limiting the generality of the foregoing, you agree that, in using or accessing our website, you shall not commit or participate in any of the following acts or actions, each of which is expressly prohibited under this User Agreement:
directly or indirectly, use or access, or encourage, solicit, permit, facilitate, aid, assist or abet, including, but not limited to, the selling, licensing, distribution or provision to any person of any means that permit, the use or access, or agree to provide the use or access, of our website through any manual process or any automatic, electronic or technical device, including but not limited to automated scripts, robots, crawls, screen scrapers, web "bots", deep-links, indexes, spiders, click-spams, macro programs, or any other device, program, software, system, algorithm, methodology or technology, now known or hereinafter discovered, that performs the same or a similar function, in order to, without limitation: "data mine"; "screen scrape"; data process; access, extract, copy, distribute, aggregate or acquire information; generate impressions or clicks; input or store information; search or generate searches; or manipulate or monitor any portion or content of our website;

http://data.flight24.com/flights/
Terms of Use:

Quote:

http://www.flightradar24.com/terms-and-conditions
Website’s information and Services are provided for personal, non-commercial use only. Permission is granted to temporarily download one copy of the materials (information or software) on Flightradar24’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer any software contained on Flightradar24's web site;
Remove any copyright or other proprietary notations from the materials; or
Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Flightradar24 at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

http://data.seatexpert.com/tpi/find.php
Terms of Use:

http://plane.lan.com/cgi-bin/recibo_...bo_eticket.cgi
Terms of Use:

Quote:

http://www.lan.com/en_us/sitio_perso...-use/about-us/
You may use the information on our site solely for non-commercial purposes, and any use or modification of the website contents is not permitted.

http://reservations.usairways.com/Default.aspx
Terms of Use:

Quote:

http://reservations.usairways.com/en-US/aboutus/site_usage_policy.html
Content may be used for non-commercial personal use only, and you agree not to modify, copy, transmit, distribute, display, perform, reproduce, publish, license, create derivative works from, sell or otherwise transfer any information, software, products or services obtained from the Site without prior written permission from US Airways. You agree not to use any automatic device, manual process, or scraping to monitor or copy the Site or the content contained therein for any purpose without US Airways’ prior written permission. You agree not to use any device, software or routine to interfere with or attempt to interfere with the proper working of the Site or any activities conducted on the Site.

https://book.austrian.com/app/fb.fly
Terms of Use:

Quote:

http://www.austrian.com/Info/LegalRegulations/WebsiteTerms.aspx?sc_lang=en&cc=AT
2. Proprietary rights
All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the Austrian-website, (as well as the organization and layout of the website), together with the underlying software code rest, either with Austrian or with its licensors. You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Austrian-website, or the underlying software code, without the prior written consent of Austrian.

3. Permissible use
All Austrian-website online services (including the booking machine) are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey (the timetable, for example), make legitimate reservations, use our online check-in or transact other business with suppliers. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following:
...
3.5 You may not reproduce information from the Austrian-website for commercial purposes. This also includes providing prices for Austrian flights on another website or another online server. In particular you may not copy, distribute, in other way use or reproduce discarded content from the Austrian-website with the help of 'robots', other search machine technologies or through other automatic mechanisms.

https://booking.qatarairways.com/qri...Booking.action
Terms of Use:

https://book.tam.com.br/TAM/dyn/air/...ng/retrievePNR
Terms of Use:

https://classic.checkmytrip.com/plne...ievePNR.action
Terms of Use:

Quote:

(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

Quote:

https://mytripandmore.com/TermsAndConditions.aspx
Except as expressly permitted by these Terms, you may not:
...
9. use any "robot", "spider" or other automatic device, software, program, algorithm, routine, methodology, or any manual process or functionality:
...to monitor, assemble, analyse, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on the Site,

https://pilotweb.nas.faa.gov/PilotWe...yICAOAction.do
Terms of Use:

https://prefunds.aa.com/refunds/receipt
https://www.aa.com/reservation/findReservationSubmit.do
Terms of Use:

Quote:

https://www.aa.com/i18n/footer/siteUsage.jsp
Intellectual property notifications
...
D. American Airlines owns or uses by permission all software contained on the Site, including without limitation all HTML code and Active X controls. Copyright and other laws and international treaty provisions protect this software. The law expressly prohibits any modification, redistribution, or reproduction of the software, and such actions could result in severe civil and criminal penalties. American Airlines will seek and support prosecuting violators to the maximum extent possible.
E. You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site for public or commercial purposes. Nothing on the Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.
...
Limitations on your use:
You agree that you will not Misuse the Site. "Misuse" includes, but is not limited to, using the Site to do any of the following:
...
L. Copy or create derivative works from, display, distribute, license, perform, publish, recreate, reproduce, sell, transfer, or transmit any information, products, services, or software obtained by, from, or through the Site.
M. Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining American Airlines' prior written consent.

https://raw.github.com/opentraveldat...i_airlines.csv
Terms of Use:

https://secure.jetairways.com/PlatformID/Identify.aspx
Terms of Use:

https://tickets.airtran.com/SeatAvailability.aspx
Terms of Use:

Quote:

http://www.southwest.com/html/about-...ons/index.html
Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this site for public or commercial purposes without our express written permission. Nothing on this site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the Southwest Airlines sites, including, without limitation, by any way of reproducing Southwest Airlines or SWABiz® web pages or Company information on any other web site without our express written permission.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source relating to our sites, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the Southwest Airlines sites.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Southwest Airlines sites or Company information.
...
You may not disguise the origin of information transmitted to, from, or through the Southwest Airlines sites. You may not circumvent any measures implemented by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the Southwest Airlines sites or Company information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines deems to be, in violation of this Use Agreement.

Quote:

https://www.checkmytrip.com/cmt/apf/...&SITE=NCMTNCMT
3. Licence restrictions

3.1 Except as expressly set out in this EULA or as permitted by any local law, you agree:
...
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://www.delta.com/mytrips/findPnr.action
http://www.delta.com/ism/SeatMapDisplay.action
http://www.delta.com/shared/components/blank.jsp
Terms of Use:

https://www.finnair.com
Terms of Use:

https://www.flysas.com
Terms of Use:

https://www.iberia.com/web/retrievePNR.do
Terms of Use:

https://www.lot.com
Terms of Use:

https://www.lufthansa.com
Terms of Use:

Quote:

http://www.lufthansa.com/online/port...d=2016866&l=en

2. Proprietary rights
...You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Lufthansa-website, or the underlying software code, without the prior written consent of Deutsche Lufthansa AG.

https://www.routehappy.com/
Terms of Use:

https://www.swiss.com
Terms of Use:

https://www.tripforyou.net/t4u/PTopAction.do
Terms of Use:

https://www.tripple.jp
Terms of Use:

https://www.united.com/web/en-US/app...n/default.aspx
Terms of Use:

Quote:

https://www.united.com/web/en-US/content/legal.aspx This website is for the User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without United’s prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this website or the content contained therein or for any other unauthorized purpose without United’s prior written permission. ... United reserves the right to investigate any illegal and/or unauthorized use of this website, including, but not limited to, unauthorized framing of this website or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.

Quote:

http://www.gcmap.com/faq/using
Q: May I use the Great Circle Mapper's maps on my web page?
A: You may use maps generated by the Great Circle Mapper on non-commercial web pages (q.v. commericial use below) so long as you do not profit from them and you include the following credit on pages which include maps:
...
Q: May I use the Great Circle Mapper's maps for commercial sites or publications?
A: Please write to Karl L. Swartz regarding terms for commercial use of the maps.

http://www.iata.org/about/members/Pa...line-list.aspx
Terms of Use:

Quote:

http://www.iata.org/Pages/terms.aspx
2. Your Conduct

The content on this Site is for your personal use only within the organization or entity to which you are attached as applicable, and it is not intended for commercial exploitation unless expressly agreed in writing by IATA through a duly authorized representative. IATA authorizes you to download or reproduce selected materials at this Site only for your personal, non-commercial use, in the ordinary course of business provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials and that the title or database brand name and IATA name is stated as the source.

You may not otherwise modify, disassemble, create derivative works, distribute, reproduce, publicly display, perform, transmit, re-transmit, sell, rent, sublicense, or otherwise use any materials or content on this Site for commercial or non-commercial exploitation by yourself or the organization or entity to which you are attached or permit third parties to so do. Without limitation, unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content is not permitted, and any use of these materials on any other website or networked computer environment for any purpose without IATA’s prior written consent is prohibited.
...
4. Intellectual Property Rights

...You must not modify, decompile, or reverse engineer any software IATA discloses to you via this Site, and you must not remove, overprint, or deface any notice of copyright, trademark, logo, legend, or other notice of ownership from any originals or copies of software or information from the website. "IATA Trademarks" means all names, marks, brands, URL names or addresses, logos, designs, trade dress and other designations IATA uses in connection with Products or Services. You are not permitted to incorporate any IATA Trademarks into any other trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations. Any unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

http://www.itn.net/cgi/get
Terms of Use:

http://www.kenya-airways.com/kqbook.aspx
Terms of Use:

http://www.myairlines.ru
Terms of Use:

http://www.qantas.com.au/regions/do/dyn/checkmytrip
Terms of Use:

http://www.seatexpert.com/multiple_results.php
Terms of Use:

http://www.seatguru.com/ajax/findseatmap.php
Terms of Use:

http://www.seatmaestro.com/airlines-...eckmytrip.html
http://www.seatmaestro.com/themes/de...te_airline.php
Terms of Use:

http://www.seatplans.com/ajax/Airline
http://www.seatplans.com/ajax/airports-and-city
http://www.seatplans.com/find-and-compare/
Terms of Use:

KVS Availability Tool

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Jun 15, 2009 | 10:38 am

#2596

KVS

Original Poster

FlyerTalk Evangelist

Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by cozabayan

Dear experts,

I've been trying for a month to see the availability (lowest miles) award ticket using DL for ATL-SIN (any dates on July) and SIN-ATL (October). DL website shows lots of low miles dates on ATL-SIN, but N/A on return SIN-ATL on October.

KVS shows Error message 106 for award ATL-NRT, NRT-SIN or ATL-SIN and KVS shows no award flight found for SIN-NRT, NRT-ATL . Can you help me? (platinum user)

Thank you in advance. Any help will be greatly appreciated.

ATL-NRT and NRT-SIN seem to work just fine. There appears to be an issue with the engine on ATL-SIN.

On the return, SIN-NRT is fine as well (but you will need to check more dates to find availability), and NRT-ATL has availability on 05 Oct:

[KVS Availability Tool 5.0.0/Diamond - ORT: Awards/SkyTeam/US-NWA]

Code:

ATL  Atlanta William B Hartsfield GA US [KATL]
NRT  Tokyo Narita JP [RJAA]
SAT  04 Jul 2009 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ----------------
DL         55      ATL   10:10     NRT   13:25          0   CS+ CA-  YS+ YA-
DL         801     ATL   14:20     NRT   17:00          0   CS+ CA-  YS+ YA-

[KVS Availability Tool 5.0.0/Diamond - ORT: Awards/SkyTeam/US-NWA]

Code:

NRT  Tokyo Narita JP [RJAA]
SIN  Singapore Changi SG [WSSS]
FRI  10 Jul 2009 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ----------------
NW         19      NRT   18:45     SIN   01:00          0   CS- CA+  YS+ YA+

[KVS Availability Tool 5.0.0/Diamond - ORT: Awards/SkyTeam/US-NWA]

Code:

SIN  Singapore Changi SG [WSSS]
NRT  Tokyo Narita JP [RJAA]
MON  05 Oct 2009 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ----------------
NW         20      SIN   05:55     NRT   14:05          0   CS- CA+  YS- YA+

[KVS Availability Tool 5.0.0/Diamond - ORT: Awards/SkyTeam/US-NWA]

Code:

NRT  Tokyo Narita JP [RJAA]
ATL  Atlanta William B Hartsfield GA US [KATL]
MON  05 Oct 2009 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ----------------
DL         800     NRT   15:30     ATL   14:35          0   CS- CA-  YS+ YA-

Jun 15, 2009 | 10:45 am

#2597

KVS

Original Poster

FlyerTalk Evangelist

Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by 1K+

I am a platinum member and using version 3.4.1. When doing an award redemption search on SNT: Awards/Staralliance, I keep getting F- and C- for all of the dates I am searching between LAX-SIN, etc. I know SQ is still offering *A F and C classes on 747's (not 77W and A380's) however for all of the dates I am searching between now and next year show 0 availability on F and C. Is there a problem on Starnet using the ANA search or is there another issue? It's really frustrating not seeing any availability. Thanks in advance.

There are no issues in this case, just no availability.

Jun 15, 2009 | 12:18 pm

#2598

jarusoba

Join Date: May 2007

Location: YYZ, but my heart is in Asia

Programs: AC-SE, CX-DM, DL-G, Hyatt-DM, Hilton-DM, Fairmont-Plt, Marriott-S, Accor-Plt, SPG-G, IHG-Plt

Posts: 4,396

I am trying to check availability of SQ1 on June 26. So I punched in SFO, HKG, SQ and date and use WSpan:ITN method. All I can get is:

[KVS Availability Tool 3.4.1/Platinum - WSpan: ITN/US-TAP]

Code:

SFO  San Francisco Int'l CA US [KSFO]
HKG  Hong Kong Int'l HK [VHHH]
FRI  26 Jun 2009

Carrier   Flight From Depart    To   Arrive    A/C  St   Availability
--------- ------ ---- --------- ---- --------- ---- ---- ----------------------------------------------------------- 
SQ        15     SFO  14:10     SIN  01:05 +2       1    F4 P0 A4 Z0 C4 J4 D4 Y0 B0 W0 Q0 N0 V0 E0 M0 H0 S0 T0 L0 K0
 -> SQ    860    SIN  08:30 +2  HKG  12:15 +2  773  0    F4 P0 A4 Z0 C4 J4 D4 S0 Y0 B0 E0 M0 H0 W0 Q0 N0 V0 T0 L0 K0

Why is it that the non-stop flight SQ1 is not displayed? I know the flight is there because I can see it with EF.

Edit: I found it only if I type in 0:00 in the Time field. When I use (Any) in the Time field, I can't get the result I want.

Jun 15, 2009 | 12:23 pm

#2599

KVS

Original Poster

FlyerTalk Evangelist

Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by jarusoba

Edit: I found it only if I type in 0:00 in the Time field. When I use (Any) in the Time field, I can't get the result I want.

Pls see http://FAQ.KVSTool.com

Jun 15, 2009 | 12:24 pm

#2600

jarusoba

Join Date: May 2007

Location: YYZ, but my heart is in Asia

Programs: AC-SE, CX-DM, DL-G, Hyatt-DM, Hilton-DM, Fairmont-Plt, Marriott-S, Accor-Plt, SPG-G, IHG-Plt

Posts: 4,396

Quote:

Originally Posted by KVS

Pls see http://FAQ.KVSTool.com

Thanks, should have checked that first.

Jun 15, 2009 | 8:19 pm

#2601

Airbumps

Join Date: May 2008

Location: Melbourne, Aus

Programs: TG*G VA Plat

Posts: 272

Hey KVS

Just wondering if there was a reason why I couldn't find some flights when checking for availability? In particular I cannot get KVS to give me an avilability for the TG direct flight BKK-OSL fon any date, using any availability method.

Also, does the Star Alliance availaibility award search not support LON/FRA as departure and destination airports. I always get an error message when searching using these cities. I assume its a problem with the ANA website?

Cheers,
AB

---- Edited -- I just discovered that with V5 I can find the availablity with Sabre. Thanks..

Jun 15, 2009 | 8:33 pm

#2602

KVS

Original Poster

FlyerTalk Evangelist

Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by Airbumps

Just wondering if there was a reason why I couldn't find some flights when checking for availability? In particular I cannot get KVS to give me an avilability for the TG direct flight BKK-OSL fon any date, using any availability method.

Also, does the Star Alliance availaibility award search not support LON/FRA as departure and destination airports. I always get an error message when searching using these cities. I assume its a problem with the ANA website?

---- Edited -- I just discovered that with V5 I can find the availablity with Sabre. Thanks..

Pls see http://Help.KVSTool.com/#Methods & http://FAQ.KVSTool.com respectively.

Jun 16, 2009 | 12:14 am

#2603

mileageking

Join Date: Jan 2008

Posts: 3,946

Quote:

Originally Posted by KVS

There are no issues in this case, just no availability.

Thanks for your feedback. That's very interesting as in the past I have looked at SQ's F availability on a daily basis within 5 days of travel and "ALWAYS" that have released F award seats and I have seen them appear on KVS. Now let alone not getting availability on dates further out, I can't even see F seats open up on flights that are even for the next day!!!!!

Following is an example LAX-SIN for tomorrow Tue, June 16th - there are 10 F seats unassigned which most likely means these are all unsold being a day before the flight. F redemption shows F-

Either they have started to lock showing availability or there maybe a problem on the ANA engine.

[KVS Availability Tool 3.4.1/Platinum - SNT: Awards/StarAlliance/JP-ANA]

Code:

LAX  Los Angeles Int'l CA US [KLAX]
SIN  Singapore Changi SG [WSSS]
TUE  16 Jun 2009 / 1 Seat

Carrier   Flight From Depart    To   Arrive    A/C       Availability
--------- ------ ---- --------- ---- --------- ---- ---- ------------- 
SQ        11     LAX  14:45     SIN  01:15 +2  744       FS-  CS-  YS-

[KVS Availability Tool 3.4.1/Platinum - Amadeus Seat Map: 16 Jun 2009/SQ 11/LAX-SIN/744/F]

Code:

       A   B   C    |   D    |   F       
 1         -                             
 2     +                +        +       
 3     +       +        +        +       
 4     +       +        +        -       

[+] Available   [-] Unavailable   [W] Wing   [E] Exit Row

At this point I cannot see even 1 x F seat available for any month/day for the balance of the year and next year.

cheers.

Jun 16, 2009 | 2:04 am

#2604

ual744777sta

Join Date: Mar 2002

Location: DAL

Posts: 3,487

Never mind.

Last edited by ual744777sta; Jun 16, 2009 at 3:00 am Reason: Turned off my proxy settings in IE.

Jun 16, 2009 | 5:24 am

#2605

gleff

FlyerTalk Evangelist

Join Date: Apr 2001

Location: DCA

Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club

Posts: 22,314

Quote:

Originally Posted by 1K+

Either they have started to lock showing availability or there maybe a problem on the ANA engine.

The former. Presumably they acted long before necessary in advance of the route going 77W.

Jun 17, 2009 | 10:36 am

#2606

Hooked-on-miles

Join Date: Jan 2002

Location: Chicago

Programs: UA 1K, HHonors Diamond, Marriott Titanium, IHG Spire Elite

Posts: 52

Problem with "Awards-Upgrades/UA"

KVS,

Please ignore this post. "Awards-Upgrades/UA" is working now for me.

Murphy's Law strikes (as soon as I post the problem ... it started to work).

Thanks,

Hooked-on-miles

****************************
KVS,

I have been able to access UA upgrade information reliably until about 24 hours ago.

Now I am getting a "Time-Out Requesting Data" error when trying to use this option.

Please help and look into this.

I am using version 5.0.

Thanks,

Hooked-on-Miles

Last edited by Hooked-on-miles; Jun 17, 2009 at 10:59 am Reason: "Awards-Upgrades/UA" is working now for me

Jun 18, 2009 | 12:55 pm

#2607

stephem

Join Date: Nov 2004

Location: Manhattan Beach, California

Programs: BMI Diamond Club Gold forever

Posts: 6,890

I received 2 complementary CR-1s from UA and would like to use them for an upcoming flight. When I try to use the Awards-Upgrades/UA feature in KVS I get the error "incorrect MP Profile Settings -- Set to Expert"

How do I fix this? I skimmed the FAQ and didnt see this one.

thanks!

Jun 18, 2009 | 12:58 pm

#2608

soitgoes

FlyerTalk Evangelist

Join Date: Jul 2003

Posts: 11,377

Quote:

Originally Posted by stephem

In your UA profile on united.com you need to specify expert mode for searches.

Jun 18, 2009 | 12:59 pm

#2609

KVS

Original Poster

FlyerTalk Evangelist

Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by stephem

How do I fix this? I skimmed the FAQ and didnt see this one.

http://Help.KVSTool.com/#Methods

Jun 18, 2009 | 1:07 pm

#2610

stephem

Join Date: Nov 2004

Location: Manhattan Beach, California

Programs: BMI Diamond Club Gold forever

Posts: 6,890

wow- 3 and 4 minutes for the answer... many thanks, that was very easy and 3/4 segments are open!