Go Back  FlyerTalk Forums > Travel&Dining > Travel Tools
Reload this Page >

ITA Software Matrix Airfare Search Consolidated Information and Help Thread

Community
Wiki Posts
Search
Old Jun 4, 2014, 6:07 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: TWA884
ITA Matrix Search: http://matrix.itasoftware.com

You can sometimes see flights, fares and detailed fare rules that may not be reflected on an airline's website. Please read the thread for some tips and tricks, screen shots, etc.

A related thread, ITA-Matrix-PowerTools - Userscript for Orbitz/DL/UA/AA/BA/CZ/IB/LA/LH/LX/TK, discusses a user script which is maintained by fellow flyertalk members to enhance the already powerful Matrix of ITA Software by providing new features and booking links.

Additional details and tips on the use of ITA's advanced routing code feature can be found in the following long-standing Mileage Run Discussion threads:

Print Wikipost

ITA Software Matrix Airfare Search Consolidated Information and Help Thread

Thread Tools
 
Search this Thread
 
Old Dec 16, 2014, 9:11 am
  #781  
 
Join Date: Jul 2012
Location: @LAS
Programs: Concorde Connoisseur, ua 1mm
Posts: 152
Originally Posted by Hyacinthe
You can send feedback to Google using the "Send feedback" link at the top-right corner of the page. It lets you send Google suggestions about their products. They welcome problem reports, feature ideas and general comments. Start by writing a brief description, next they'll let you identify areas of the page related to your description.
LOL So far the theory, but have you actually done that ?
I tried about 10 times yesterday and this morning.
All I get, each single time, is this:

hamburgoflyer is offline  
Old Dec 16, 2014, 10:09 am
  #782  
 
Join Date: Nov 2014
Posts: 28
I'm surprised no-one has mentioned this yet.

What happened to the search for nearby airports within up to 2000 miles? This was probably the best feature! Now ITA matrix is almost pointless to me.
ISTJ is offline  
Old Dec 16, 2014, 10:14 am
  #783  
FlyerTalk Evangelist
 
Join Date: Mar 2013
Location: London
Posts: 17,007
Originally Posted by ISTJ
I'm surprised no-one has mentioned this yet.

What happened to the search for nearby airports within up to 2000 miles? This was probably the best feature! Now ITA matrix is almost pointless to me.
Read the thread again.
Calchas is offline  
Old Dec 16, 2014, 12:47 pm
  #784  
 
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold :-)
Posts: 831
I'm very, very disappointed by this. I used to love searching the "Nearby" > 2000 miles. It's helped me find so many throwaway tickets too. Sigh. Major, major downgrade. I have noticed though that Google Flights allows by 'area', but it's not the same.
MDTyKe is offline  
Old Dec 16, 2014, 8:09 pm
  #785  
 
Join Date: Aug 2005
Location: MSP, NYC, or WAS
Programs: AA CO DL
Posts: 717
Matrix 3.0

The 3.0 is useless, less than useless, frustrating. Ruined for profit.
Innovation at Google is dead, not slowing, DEAD.

Are you reading this Google???....or too busy playing ping pong at the Googleplex??
airboss is offline  
Old Dec 16, 2014, 8:22 pm
  #786  
FlyerTalk Evangelist
 
Join Date: Feb 2003
Location: Greener Pastures
Posts: 10,515
Originally Posted by airboss
The 3.0 is useless, less than useless, frustrating. Ruined for profit.
Innovation at Google is dead, not slowing, DEAD.

Are you reading this Google???....or too busy playing ping pong at the Googleplex??
Agreed. Tried using the Send Feedback button & it doesn't even work!
bhatnasx is offline  
Old Dec 17, 2014, 2:25 am
  #787  
 
Join Date: Jan 2013
Programs: MUCCI
Posts: 245
Originally Posted by cheltzel
I just tried to use the new Matrix and is it buggy!!

None of the sorting/filtering on the results works. The cost/mile disappeared.

I hope this stuff gets fixed quickly.
When you get the table of results, press Shift and click on the "Price" column header - cost/mile will return
mtdd is offline  
Old Dec 17, 2014, 12:20 pm
  #788  
 
Join Date: Jan 2012
Location: Iowa City, IA
Posts: 337
Is the airport autofill not working for anyone else, for example if I start typing Chi it should drop down and allow me to select an airport. Now I have to manually type in the airport code. Not sure if this is a bug or a "feature." Its pretty obvious though that they are trying to push everyone to google flights.
nsummy is offline  
Old Dec 17, 2014, 1:50 pm
  #789  
FlyerTalk Evangelist
 
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,995
Same thing for WAS ... need to enter "washington".

As for the issue with ports within x miles - perhaps one could set up manual text file lists which can be copied and pasted into the fields. (e.g. "LAX, ONT, SFO, LAS, SJC ...")
serfty is offline  
Old Dec 17, 2014, 5:52 pm
  #790  
 
Join Date: Mar 2011
Location: MSP/DEN/GVA
Programs: DL PM, FB PM, Gamer/Trickster.
Posts: 189
My god, they completely gutted the nearby airports feature! And I have gotten nothing but "unknown internal error"s.

For those of us who have worked for, or worked with Google in the past, this should come as no surprise. The place is now run almost entirely by marketing/BD bros. The nerdy function-focused Google is a thing of the past, sadly.............

Last edited by flargley; Dec 17, 2014 at 6:07 pm
flargley is offline  
Old Dec 18, 2014, 2:23 am
  #791  
 
Join Date: Jul 2013
Programs: AA Platinum, UA Gold, Bonvoy Platinum
Posts: 179
I sent feedback which I imagine will fall on deaf ears. Searches that I was just doing a couple days ago are completely impossible. It was buggy before, but I'd prefer Exceeded Boombox a thousand times over to not being able to find flights. This is what always made me mad about Microsoft. They dumb down a product so much to the point where it is useless for a competent individual. I wish Google hadn't bought ITA. I believe there is a trend in the airline industry to keep software at an 80s level so nobody can find out when there are better deals, and it looks like Google wants to be a cog in that. Honestly, this kind of anti-innovation makes me think Google won't even be on people's minds a decade from now. As someone in Google's field, I'm glad I don't work for them because I wouldn't want to defend this trash.
MOC991 is offline  
Old Dec 18, 2014, 2:29 am
  #792  
FlyerTalk Evangelist
 
Join Date: Mar 2013
Location: London
Posts: 17,007
Originally Posted by MOC991
I sent feedback which I imagine will fall on deaf ears. Searches that I was just doing a couple days ago are completely impossible. It was buggy before, but I'd prefer Exceeded Boombox a thousand times over to not being able to find flights. This is what always made me mad about Microsoft. They dumb down a product so much to the point where it is useless for a competent individual. I wish Google hadn't bought ITA. I believe there is a trend in the airline industry to keep software at an 80s level so nobody can find out when there are better deals, and it looks like Google wants to be a cog in that. Honestly, this kind of anti-innovation makes me think Google won't even be on people's minds a decade from now. As someone in Google's field, I'm glad I don't work for them because I wouldn't want to defend this trash.
It's a free tool and you get what you pay for.

There is I think a big gaping hole in the market for something like an ExpertFlyer for fare construction. I would certainly pay a subscription fee for access to an unencumbered ITA Matrix.
Calchas is offline  
Old Dec 18, 2014, 8:11 am
  #793  
 
Join Date: Jul 2014
Location: Loud, dark, warm, lots of ethernet cables, and in some rack space.
Programs: AA:EXP
Posts: 369
Originally Posted by Calchas
It's a free tool and you get what you pay for.

There is I think a big gaping hole in the market for something like an ExpertFlyer for fare construction. I would certainly pay a subscription fee for access to an unencumbered ITA Matrix.
Actually that ponders me for a second. If you had the option to pay a subscription fee, how high would you be willing to pay? Or the alternative is a pay as you go (eg. 1 credit per query).

One other suggested option by someone is to use advertising.
Server is offline  
Old Dec 18, 2014, 8:16 am
  #794  
FlyerTalk Evangelist
 
Join Date: Mar 2013
Location: London
Posts: 17,007
Originally Posted by Server
Actually that ponders me for a second. If you had the option to pay a subscription fee, how high would you be willing to pay? Or the alternative is a pay as you go (eg. 1 credit per query).

One other suggested option by someone is to use advertising.
I don't want to show my hand but the EF fee has always struck me as very reasonable.
Calchas is offline  
Old Dec 18, 2014, 12:09 pm
  #795  
 
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,425
Originally Posted by nsummy
Is the airport autofill not working for anyone else, for example if I start typing Chi it should drop down and allow me to select an airport. Now I have to manually type in the airport code. Not sure if this is a bug or a "feature." Its pretty obvious though that they are trying to push everyone to google flights.
It is all kinds of wonky on IE for me. I usually know the airport codes I'm typing in, but the new 3.0 thinks it knows better than I do.

Putting in LIH usually brings up Lisbon, Lima, and Little Rock before Lihue.
Putting in DAC usually brings up Dallas Love Field or a whole host of other DAx airports.
skunker is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.