Last edit by: TWA884
ITA Matrix Search: http://matrix.itasoftware.com
You can sometimes see flights, fares and detailed fare rules that may not be reflected on an airline's website. Please read the thread for some tips and tricks, screen shots, etc.
A related thread, ITA-Matrix-PowerTools - Userscript for Orbitz/DL/UA/AA/BA/CZ/IB/LA/LH/LX/TK, discusses a user script which is maintained by fellow flyertalk members to enhance the already powerful Matrix of ITA Software by providing new features and booking links.
Additional details and tips on the use of ITA's advanced routing code feature can be found in the following long-standing Mileage Run Discussion threads:
You can sometimes see flights, fares and detailed fare rules that may not be reflected on an airline's website. Please read the thread for some tips and tricks, screen shots, etc.
A related thread, ITA-Matrix-PowerTools - Userscript for Orbitz/DL/UA/AA/BA/CZ/IB/LA/LH/LX/TK, discusses a user script which is maintained by fellow flyertalk members to enhance the already powerful Matrix of ITA Software by providing new features and booking links.
Additional details and tips on the use of ITA's advanced routing code feature can be found in the following long-standing Mileage Run Discussion threads:
ITA Software Matrix Airfare Search Consolidated Information and Help Thread
#485
Join Date: Dec 2012
Location: back to Europe
Programs: FB Plat for Life & Marriott lifetime Platinum
Posts: 236
This Fare can only be issued in certain countries:
[KVS Availability Tool 7.3.4/Diamond - Fare Rules: MIL-ROM/AZ/OSXOWN6/*]
[KVS Availability Tool 7.3.4/Diamond - Fare Rules: MIL-ROM/AZ/OSXOWN6/*]
Code:
[Sales Restrictions] FOOTNOTE RULE TICKETS MUST BE ISSUED ON/AFTER 02APR13. GENERAL RULE - APPLY UNLESS OTHERWISE SPECIFIED TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR AF AND MAY NOT BE SOLD IN JAPAN/VENEZUELA/LIBYA/NIGERIA/ SINGAPORE/ISRAEL/KUWAIT/HONG KONG SAR CHINA/INDONESIA/ BRAZIL/CHINA/IRAN/COSTA RICA/CANADA/KOREA REP OF/SOUTH/ COLOMBIA/GHANA/GUATEMALA/ARGENTINA/CHINESE TAIPEI/PERU/ MEXICO/CHILE/HONDURAS/NICARAGUA/DOMINICAN REPUBLIC/ PANAMA/EL SALVADOR/BOLIVIA/JORDAN. EXTENSION OF TICKET VALIDITY IS NOT PERMITTED. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. SALES RESTRICTION ALSO APPLIES TO ADVERTISING. AND - TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR AF AND MAY NOT BE SOLD IN ECUADOR/MOLDOVA/UZBEKISTAN/ UNITED STATES/AUSTRALIA/ALGERIA/SENEGAL/ALBANIA/ SWITZERLAND/EGYPT/TUNISIA/UNITED ARAB EMIRATES/ TURKEY/E URAL RUSSIA/UKRAINE/MOROCCO/SERBIA/ LEBANON/RUSSIA/GEORGIA/SYRIA. EXTENSION OF TICKET VALIDITY IS NOT PERMITTED. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. SALES RESTRICTION ALSO APPLIES TO ADVERTISING. TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR DL AND MAY NOT BE SOLD IN JAPAN/VENEZUELA/LIBYA/NIGERIA/ SINGAPORE/ISRAEL/KUWAIT/HONG KONG SAR CHINA/INDONESIA/ BRAZIL/CHINA/IRAN/COSTA RICA/CANADA/KOREA REP OF/SOUTH/ COLOMBIA/GHANA/GUATEMALA/ARGENTINA/CHINESE TAIPEI/PERU/ MEXICO/CHILE/HONDURAS/NICARAGUA/DOMINICAN REPUBLIC/ PANAMA/EL SALVADOR/BOLIVIA/JORDAN. EXTENSION OF TICKET VALIDITY IS NOT PERMITTED. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. SALES RESTRICTION ALSO APPLIES TO ADVERTISING. AND - TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR DL AND MAY NOT BE SOLD IN ECUADOR/MOLDOVA/UZBEKISTAN/ UNITED STATES/AUSTRALIA/ALGERIA/SENEGAL/ALBANIA/ SWITZERLAND/EGYPT/TUNISIA/UNITED ARAB EMIRATES/ TURKEY/E URAL RUSSIA/UKRAINE/MOROCCO/SERBIA/ LEBANON/RUSSIA/GEORGIA/SYRIA. EXTENSION OF TICKET VALIDITY IS NOT PERMITTED. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. SALES RESTRICTION ALSO APPLIES TO ADVERTISING. TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR KL AND MAY NOT BE SOLD IN JAPAN/VENEZUELA/LIBYA/NIGERIA/ SINGAPORE/ISRAEL/KUWAIT/HONG KONG SAR CHINA/INDONESIA/ BRAZIL/CHINA/IRAN/COSTA RICA/CANADA/KOREA REP OF/SOUTH/ COLOMBIA/GHANA/GUATEMALA/ARGENTINA/CHINESE TAIPEI/PERU/ MEXICO/CHILE/HONDURAS/NICARAGUA/DOMINICAN REPUBLIC/ PANAMA/EL SALVADOR/BOLIVIA/JORDAN. EXTENSION OF TICKET VALIDITY IS NOT PERMITTED. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. SALES RESTRICTION ALSO APPLIES TO ADVERTISING. AND - TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR KL AND MAY NOT BE SOLD IN ECUADOR/MOLDOVA/UZBEKISTAN/ UNITED STATES/AUSTRALIA/ALGERIA/SENEGAL/ALBANIA/ SWITZERLAND/EGYPT/TUNISIA/UNITED ARAB EMIRATES/ TURKEY/E URAL RUSSIA/UKRAINE/MOROCCO/SERBIA/ LEBANON/RUSSIA/GEORGIA/SYRIA. EXTENSION OF TICKET VALIDITY IS NOT PERMITTED. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. SALES RESTRICTION ALSO APPLIES TO ADVERTISING. [Rule Application & Other Conditions] NOTE - THE FOLLOWING TEXT IS INFORMATIONAL AND NOT VALIDATED FOR AUTOPRICING. ALITALIA PROMOTIONAL FARE APPLICATION AREA THESE FARES APPLY WITHIN ITALY. CLASS OF SERVICE THESE FARES APPLY FOR ECONOMY CLASS SERVICE. TYPES OF TRANSPORTATION FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE ONE-WAY JOURNEYS. FARES ONLY APPLY IF PURCHASED BEFORE DEPARTURE. CAPACITY LIMITATIONS SEATS ARE LIMITED. FARES WILL NOT NECESSARILY BE AVAILABLE ON ALL FLIGHTS. THE NUMBER OF SEATS THE CARRIER SHALL MAKE AVAILABLE ON A GIVEN FLIGHT WILL BE DETERMINED BY THE CARRIERS BEST JUDGEMENT. OTHER CONDITIONS FULL AND SEQUENTIAL USE OF FLIGHT COUPONS- THE TICKET/ OR ELECTRONIC TICKET / IS NOT VALID IF THE FIRST COUPON HAS NOT BEEN USED AND WILL NOT BE HONORED IF ALL THE COUPONS ARE NOT USED IN THE SEQUENCE PROVIDED IN THE TICKET / OR ELECTRONIC TICKET / . [Flight Application] THE FARE COMPONENT MUST INCLUDE TRAVEL FROM/TO MXP AIRPORT ON ONE OR MORE OF THE FOLLOWING ANY AZ FLIGHT ANY AP FLIGHT. [Advance Reservations/Ticketing] CONFIRMED RESERVATIONS FOR ALL SECTORS ARE REQUIRED AT LEAST 7 DAYS BEFORE DEPARTURE, TICKETING MUST BE COMPLETED AT LEAST 7 DAYS BEFORE DEPARTURE. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. THE CARRIER GUARANTEES FARE AND RULE CONDITIONS IF THE TICKETING IS COMPLETED WITHIN 72 HOURS AFTER RESERVATIONS ARE MADE. -TKT MUST BE ISSUED WITHIN TICKET TIME LIMIT AS PER AUTOMATIC REMARK. WHEN TIME LIMIT IS WITHIN OR EXCEEDS ADVANCE PURCHASE RESTRICTION THE MOST RESTRICTIVE TICKETING DEADLINE APPLIES. [Maximum Stay] TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 12 MONTHS AFTER TICKET ISSUANCE. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. -IF DESIRED RETURN FLIGHT CANNOT BE BOOKED AS DATE IS OUTSIDE SYSTEM BOOKING RANGE OF 337 DAYS IN ADVANCE AN ALTERNATIVE FLIGHT MUST BE BOOKED FOR TICKET ISSUANCE. ANY LATER REBOOKING TO DESIRED DATE-WITHIN MAXIMUM VALIDITY-IS ONLY POSSIBLE IF PERMITTED BY FARE NOTE AND REQUIRES REBOOKING FEE IF APPLICABLE. [Stopovers] NO STOPOVERS PERMITTED ON THE PRICING UNIT. NO STOPOVER OCCURS IF PASSENGER TAKES NEXT AVAILABLE FLIGHT WITHIN 8 HOURS. [Transfers] UNLIMITED TRANSFERS PERMITTED ON THE PRICING UNIT. FARE BREAK AND EMBEDDED SURFACE SECTORS PERMITTED ON THE FARE COMPONENT. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. AS PER ROUTING [Penalties] CHANGES CHANGES NOT PERMITTED IN CASE OF NO-SHOW. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. IN THE EVENT OF NO SHOW - WHEN CHANGES ARE REQUESTED AFTER DEPARTURE OF THE ORIGINALLY SCHEDULED FLIGHT - CHANGES ARE NOT PERMITTED AND THE CANCELLATION RULES SHALL APPLY. ANY TIME CHANGES NOT PERMITTED. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. ILLNESS/DEATH WAIVER MUST BE SUBSTANTIATED BY A VALID HOSPITAL/DEATH CERTIFICATE. -------------------------------------------------- CHANGE RULES APPLY PER FARE COMPONENT. -------------------------------------------------- A CHANGE OF DATE / FLIGHT / AND OR ROUTING MODIFICATION IS STRICTLY NOT PERMITTED. THE FARE MAY HOWEVER BE UPGRADED TO THE PREMIUM ECONOMY CABIN OR BUSINESS CLASS CABIN AT AN ADDITIONAL FEE OF 100 EUR AND MUST BE RECALCULATED USING THE APPLICABLE FARE FOR THE SAME ITINERARY. ALL RULE PROVISIONS OF THE ORIGINAL TICKETED FARE MUST BE MET CANCELLATIONS ANY TIME TICKET IS NON-REFUNDABLE. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. ILLNESS/DEATH WAIVER MUST BE SUBSTANTIATED BY A VALID HOSPITAL/DEATH CERTIFICATE. -------------------------------------------------- FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF REJECTION OF VISA. EMBASSY STATEMENT REQUIRED. -------------------------------------------------- CANCELLATIONS RULES APPLY PER FARE COMPONENT -------------------------------------------------- TICKET IS NON REFUNDABLE WHEN PASSENGER CANCELS AFTER DEPARTURE OF THE ORIGINALLY SCHEDULED FLIGHT - NO SHOW. -------------------------------------------------- YR- SURCHARGE AMOUNT FOLLOWS THE SAME CONDITIONS OF THE PENALTY PROVISIONS IN CASE OF CANCELLATION AND NO SHOW. [Combinations] SINGLE/DOUBLE OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS NOT PERMITTED. END-ON-END NOT PERMITTED. SIDE TRIPS PERMITTED WITH NO RESTRICTIONS. [Children Discounts] CNN/ACCOMPANIED CHILD PSGR 2-11 - CHARGE 100 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS CH. MUST BE ACCOMPANIED ON ALL FLIGHTS. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. DOB-DATE OF BIRTH- MUST BE SHOWN ON TICKET AND PNR FARE IS NOT AVAILABLE TO UNACCOMPANIED MINORS OR - INF/INFANT WITHOUT A SEAT PSGR UNDER 2 - CHARGE EUR 20.00. TICKETING CODE - BASE FARE CODE PLUS IN. MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME COMPARTMENT. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. FOR INFANT UNDER 2 WITH A SEAT CHARGE 100 PERCENT OF THE FARE. VALID ON AZ OPERATING AIRCRAFTS. FOR RESERVATION/TICKETING PLEASE CONTACT THE ALITALIA CALL CENTRE. OR - UNN/UNACCOMPANIED CHILD PSGR 5-11. ID REQUIRED - CHARGE 100 PERCENT OF THE FARE PLUS EUR 40.00. TICKETING CODE - BASE FARE CODE PLUS UM. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. SERVICE CHARGE FOR UNACCOMPANIED CHILD. UNACCOMPANIED MINORS UNDER 5 OF AGE WILL NOT BE ACCEPTED FOR CARRIAGE. OR - UNN/UNACCOMPANIED CHILD PSGR 12-13. ID REQUIRED - CHARGE 100 PERCENT OF THE FARE PLUS EUR 40.00. TICKETING CODE - BASE FARE CODE PLUS UM. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. SERVICE CHARGE FOR UNACCOMPANIED CHILD. UNACCOMPANIED MINORS UNDER 5 OF AGE WILL NOT BE ACCEPTED FOR CARRIAGE. [Eligibility] NO ELIGIBILITY REQUIREMENTS APPLY. [Day/Time] NO DAY/TIME TRAVEL RESTRICTIONS APPLY. [Seasonality] NO SEASONAL TRAVEL RESTRICTIONS APPLY. [Minimum Stay] NO MINIMUM STAY REQUIREMENTS APPLY. [Blackout Dates] NO BLACKOUT DATES APPLY. [Surcharges] NO SURCHARGE REQUIREMENTS APPLY. [Accompanied Travel] ACCOMPANIED TRAVEL NOT REQUIRED. [Travel Restrictions] NO TRAVEL DATE RESTRICTIONS APPLY. [HIP/Mileage Exceptions] NO HIP OR MILEAGE EXCEPTIONS APPLY. [Ticket Endorsement] TICKET ENDORSEMENT NOT REQUIRED. [Tour Conductor Discounts] NO DISCOUNTS FOR TOUR CONDUCTORS. [Agent Discounts] NO DISCOUNTS FOR SALE AGENTS. [All Other Discounts] NO DISCOUNTS FOR OTHERS. [Miscellaneous Provisions] NO PROVISIONS APPLY. [Fare By Rule] NOT APPLICABLE. [Groups] NO GROUP PROVISIONS APPLY. [Tours] NO TOUR PROVISIONS APPLY. [Visit Another Country] NO VISIT ANOTHER COUNTRY PROVISIONS APPLY. [Deposits] NO DEPOSIT PROVISIONS APPLY. [Voluntary Changes] NO VOLUNTARY CHANGES DATA FOUND. [Voluntary Refunds] NO VOLUNTARY REFUNDS DATA FOUND. [Negotiated Fares] NOT APPLICABLE. [International Construction] NOT A CONSTRUCTED FARE
95% of the time, as in this case, the reason for non availability of ITA can be found in the fare rules...
#486
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
Not working again, seems like the only working thing is matrix no number.
http://matrix.itasoftware.com/
Is google just simplifying URL's?
http://matrix.itasoftware.com/
Is google just simplifying URL's?
#487
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Is there a way to run an ITA search that prohibits airline changes? I'd like to search multiple airlines, but would like the outbound and return to all be on one airline for a same-day trip that may be cancelled.
Company policy is to book the nonrefundable and eat the change fee, but I'd like to save them from having to eat two change fees if we have to cancel.
Company policy is to book the nonrefundable and eat the change fee, but I'd like to save them from having to eat two change fees if we have to cancel.
#488
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Is there a way to run an ITA search that prohibits airline changes? I'd like to search multiple airlines, but would like the outbound and return to all be on one airline for a same-day trip that may be cancelled.
Company policy is to book the nonrefundable and eat the change fee, but I'd like to save them from having to eat two change fees if we have to cancel.
Company policy is to book the nonrefundable and eat the change fee, but I'd like to save them from having to eat two change fees if we have to cancel.
#489
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
True story. I suppose I'm also trying to avoid having to call in every time I need to book a ticket, which would be the only way to get, for example, DL and UA flights on a single ticket.
#490
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
#491
Join Date: Nov 2010
Location: NYC
Programs: AA EXP, Hilton GLD, Marriott Plat, NEXUS/GE
Posts: 2,872
As hillrider mentioned, OTAs should have no problem booking this.
#493
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
#495
Join Date: Feb 2007
Location: U.S. (sometimes)
Programs: UA 1k 1MM, AA Exec Plat, Hyatt Diamond, SPG Plat, Marriott Plat, Hilton Gold, IHG Plat, Accor ?????
Posts: 1,398
ITA error 90% of the time (sorry there was a problem handling your request)
Is ITA working for other people? I've been getting the "sorry there was a problem handling your request" error 95% of the time for the last week. This is on three different computers at two different hotels (though both Marriotts in Bangkok).
It does work sometimes for simple one-way searches, like SEA-LAX.
Any workarounds? I tried the old matrix1 but that was probably shut down a long time ago.
It does work sometimes for simple one-way searches, like SEA-LAX.
Any workarounds? I tried the old matrix1 but that was probably shut down a long time ago.