Where can I get information about flight comments?
 

This is for AA #2955 departing on 4/6/14 MAF-DFW.

Is there a page or post that explains these comments? Most are self explanatory, but I can't figure out what "OFF" means. Also, is there anything in here that says the reason for the delay? I know DFW had a ground stop this morning due to WX, but I don't see that in here.

If you click the "Need Help With This Page?" link at the top of the page, you'll see a table with descriptions for the codes. No, the agent that entered the notes did not put in the reason for the delay.

One of the four critical times for a flight.

OUT = aircraft commenced pushback or taxi = depature time
OFF = aircraft takeoff time
ON = aircraft landed
IN = aircraft parked at gate = arrival time

Much confusion amongst the general public, who often don't know the difference between OUT and OFF, and between ON and IN.

EF not seeing a flight I am booked on ?
 

I wanted to create an alert for "C" (eVIP/coach to business upgrade) availability on a flight I am booked on in May, but EF is not seeing the AA flight (136) on my date of travel 5/24, only the BA code shares. The error is "The flight details provided do not match any scheduled flight."

Why would this happen?

I don't know why this is happening, but this was intriguing enough for me to have a look. If you go to the Flight Availability screen and change the POS to UK, the AA136 prime code will be displayed. I think you can use the Flight Alert function on that page to set an alert for an award booking class even if that booking class isn't actually displayed on the Flight Availability screen.

Thanks for that, I was in fact able to do so from there after changing the POS. ^ Appreciate the tip!

There is an issue with how the schedule for those flights were loaded into the USA POS GDS. We have contacted them and will fix the issue, please email us directly with any missing flight issues, thanks.

Searching for J seat maps in Q1 2015 for AA153 ORD-NRT. Some of the maps are returning maps no problems. Others through up the following message :"There was an error message from the airline when trying to retrieve this seat map: DTE"

Any thoughts on what DTE is? Also saw a message about an equipment change on the same route for 25 Feb 2015 but can't reproduce that same result.

Date. It means that the date is invalid for the flight/city pair you entered or you put in a date more than 331 days into the future.

*A Award Alerts
 

Back in November TPG wrote about the limited *A on EF now. Indeed, the listed airlines (LH, SA etc.) are no longer on the award search drop down menu. However, I just noticed this morning that I was able to create a flight alert for SA (I - biz award) by manually inputting the flight info myself. It seems to be active, and it accepted SA as a carrier. TPG's article mentions that alerts set for the listed *A carriers were set to expire and don't count against your 30 alerts. However, these SA alerts seem active and are counting. So what's the deal?

Hi AirD0c, first to clarify, there are still several Star Alliance airlines supported for Award searching and alerting on ExpertFlyer:

Air Canada
Air China
Air New Zealand
AVIANCA
Brussels Airlines
COPA
Shenzhen Airlines
SWISS
Turkish Airlines

Second, what you are referring to was a one-time manual change in the status of existing affected alerts that existed as of November 1 as a courtesy to our members because of the change. We allow you to create any alert for any airline, as Flight Alerts is not just for Award and Upgrade alerting, but can be used to alert for a standard fare class as well, which would be valid for any airline. This has always been the case. Since you now know that SA awards aren't searchable/alterable since Nov 1, don't create alerts for them.

Given the fact that ExpertFlyer allows award seat availability alerts for AA, does that mean one can use it for US Airways Award availability too indirectly? As in, is the AA award search and alert on EF only for AA metal award seats or all airline seats that show up when one searches award availability on AA.com?

My primary purpose is to find a service that sends me an alert when the low points awards for PWM-DCA and back on US Airways open up for certain dates during the weekends as I fly this sector every couple of weeks and like to book them through BA Avios now that it's possible.

Which might be the best tool for this purpose, if not Expertflyer. I know KVS Tool can search US award availability, but what I require are alerts so I don't have to constantly keep checking.

Award searching and alerting is for the flights operated by that airline. US and AA are still separate operating airlines. In the future we may have US award inventory as well.

Hi,
I am a new subscriber. Can someone please help with how to search fares for open jaw itinerary? - it only seems to allow for simple round trips.

Also, is it possible to search for fares on a combination of airlines.
Thanks
Joe

As a general rule, if you want to fly an open-jaw itinerary from A to B and then back from C to A, you need to look up the round-trip base fare for A-B-A and the round-trip base fare for A-C-A. Add them together, then divide by two. That gives you the base fare for your open-jaw itinerary.