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Old Feb 14, 2015, 12:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).

You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.

--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
  • Upgrades - AY, BA, EK, EY, IB, QR, VS
  • Awards - AY, BA, IB, EY, QR, VS

To search AA upgrades:
  • Use the Award & Upgrade tool
  • Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
  • To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
  • 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4











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Old Aug 23, 2018 | 2:53 pm
  #1786  
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When I do award search, what should I select for Airline? I have aa points and would like to search for all possibilities, EY, QF, CX or any other combination, how do I search?
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Old Aug 23, 2018 | 3:00 pm
  #1787  
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E/F is airline by airline for such. You can set up separate alerts for various available airlines but that can be cumbersome.



If you want multi airline functionality, you might need to consider something like awardnexus.
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Old Aug 24, 2018 | 8:16 am
  #1788  
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Exclamation Moderator's Action

Recent questions and answers about using Award Nexus were moved to the relevant thread:
TWA884
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Old Aug 27, 2018 | 8:11 pm
  #1789  
 
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Expert Flyer Question

I just set up an account with Expert Flyer (the free service)and I am trying to set up an alert. My question is I have one seat booked for business class for LHR to YYC and I am wondering what I click on to set up an alert to see if/when another business seat becomes available. I have clicked on the $$ to pick a seat and it will not let me..HELP What am i doing wrong. FYI I have followed the Need Help. I have clicked on the seat and nothing
Aircraft: 789 (Boeing 787-9)

Create Seat AlertNeed Help?

Alert Name




Options

Include Premium Only seats

Include Paid seats

Include Blocked seats
Seats to look for

Any Seat

Any Aisle Seat

Any Window Seat

Any Exit Row Seat $


Any 2 Seats Together $


Select Specific Seats $
You can be notified about specific seats by clicking on them in the seat map.

Have a test email of this alert sent to yourself
You have selected alert options which costs $0.99. Click purchase to complete your alert.
Must specify one or more seats

Thanks for any help you can give me..

Tootsiegirl
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Old Aug 27, 2018 | 8:22 pm
  #1790  
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Seat alerts are for specific seats on the seat map.

It sounds like you want a fare availability alert for I1.

Either way, https://www.flyertalk.com/forum/trav...sk-thread.html is a much more appropriate place to ask this.
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Old Aug 28, 2018 | 7:50 am
  #1791  
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Originally Posted by canadiancow
Either way, https://www.flyertalk.com/forum/trav...sk-thread.html is a much more appropriate place to ask this.
Agreed and so will relocate this thread to the Travel Tools forum.

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Old Aug 28, 2018 | 8:38 am
  #1792  
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Originally Posted by tcook052
Agreed and so will relocate this thread to the Travel Tools forum.

tcook052
Air Canada forum moderator
Where it's been merged into the referenced ExpertFlyer help thread.

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Old Aug 28, 2018 | 11:05 am
  #1793  
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Originally Posted by canadiancow
Seat alerts are for specific seats on the seat map.

It sounds like you want a fare availability alert for I1.
Correct, that's what Flight Alerts, part of the Premium Service, do: https://www.expertflyer.com/frequent...labilityAlerts
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Old Sep 1, 2018 | 7:56 pm
  #1794  
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Can I search fare for open jaw ?

Search did not turn up anything. I am sure this question had been asked.
How can I search open jaw fares? Thanks.
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Old Sep 2, 2018 | 12:35 am
  #1795  
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Originally Posted by allset2travel
How can I search open jaw fares?
There aren't any open-jaw fares are such.

Open-jaw fares are typically constructed using round-trip fares. If you're flying AAA-BBB on 1 November and then CCC-AAA on 8 November, you add these fares together and divide by two:-
  • [*]
Note the directionality of the fares; the second one is not a CCC-AAA-CCC fare.
.
You can also get open-jaw fares constructed by adding one-way fares together, but IME this is a less common way because combining round-trip fares on a half-round-trip basis is more likely to result in a lower fare.
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Old Sep 2, 2018 | 4:37 pm
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Originally Posted by Globaliser
There aren't any open-jaw fares are such.

Open-jaw fares are typically constructed using round-trip fares. If you're flying AAA-BBB on 1 November and then CCC-AAA on 8 November, you add these fares together and divide by two:-
  • AAA-CCC-AAA for a 1 November / 8 November round-trip
Note the directionality of the fares; the second one is not a CCC-AAA-CCC fare.
.
You can also get open-jaw fares constructed by adding one-way fares together, but IME this is a less common way because combining round-trip fares on a half-round-trip basis is more likely to result in a lower fare.
Thank you for the tip!
Will try that out.
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Old Sep 8, 2018 | 11:35 pm
  #1797  
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Setting Alert for Cancelled Flight

Is there anyway to set an alert in the event a flight were to be cancelled?

Thank you.
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Old Sep 9, 2018 | 9:32 am
  #1798  
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Originally Posted by 747FC
Is there anyway to set an alert in the event a flight were to be cancelled?

Thank you.
ExpertFlyer does not currently provide a flight status alert, for that we recommend FlightStats.
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Old Sep 11, 2018 | 8:07 pm
  #1799  
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I'm using EK/JL/QF/EF sites to search for EK availability.
For some reason EF and QF are showing F availability but EK site does not show any. I"m just checking one segment, apples to apples comparison. It has been showing a false neg for over 24 hrs. Why does EF show something that's not available?
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Old Sep 12, 2018 | 1:57 pm
  #1800  
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Originally Posted by kaiotes
I'm using EK/JL/QF/EF sites to search for EK availability.
For some reason EF and QF are showing F availability but EK site does not show any. I"m just checking one segment, apples to apples comparison. It has been showing a false neg for over 24 hrs. Why does EF show something that's not available?
As you noted it's not just EF that is showing the inventory. That is what we are seeing that Emirates is publishing, sometimes they may have issues in publishing data through all channels. If you need further help please email us directly with examples.
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