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-   -   AwardWallet (https://www.flyertalk.com/forum/travel-tools/1052864-awardwallet.html)

golfmad Nov 26, 2024 11:22 am


Originally Posted by mrkymark (Post 36698365)
Do you know if it charged you 30 right away or will wait till your renewal date?

They charged me right away. Normally pay my $10 in January but they charged me $30 last week. It's unclear whether it extended me by another 12 months or not.

drewguy Nov 26, 2024 2:10 pm

If you cancel does it terminate the benefits immediately or at the end of your paid/subscription period?

BTA Nov 26, 2024 2:57 pm


Originally Posted by drewguy (Post 36698933)
If you cancel does it terminate the benefits immediately or at the end of your paid/subscription period?

benefits end after your subscription period. And they claim data is saved in case you renew later/

SPN Lifer Nov 27, 2024 10:24 pm


Originally Posted by MtlFire (Post # 975) (Post 36687111)
Not a question of suing, but more the trust in the organization. I don't find it that sloppy and relatively clear. You can still find that offer on their own website too. If you can't own your mistakes (if that's what it is), you might not warrant my business.


Originally Posted by SuperDuper (Post # 978) (Post 36688305)
Does anyone have the terms and conditions of the original offer?

Could you link that offer on their website?


Originally Posted by MtlFire (Post # 979) (Post 36688332)

In case this is deleted, I have archived it.

https://archive.is/OzTyX :cool:

h8stn4d Dec 1, 2024 8:15 am


Originally Posted by SPN Lifer (Post 36701765)
In case this is deleted, I have archived it.

https://archive.is/OzTyX :cool:

I find this price increase to be beyond offensive; I have been paying $10 for years under the assumption that that was the only way to keep the price grandfathered, as I was told it would be years ago. Now they're making excuses, pointing me to terms and conditions and otherwise blabbering about how they have been entitled to increase the price all along.

I don't use the service a ton and for sure, had I known that grandfathered "for so long as I maintain Awardwallet Plus" was just a bunch of marketing speak, I likely would have canceled years ago. Keeping people tethered by promising a rate ad infinitum causes people (like me) to rely on those promises, and when they change course, it sounds legally problematic.

RoAm traveler Dec 1, 2024 5:13 pm

Is it worth the fee?
 
I don’t like the idea of handing over my login information to a third party, no matter how secure they say they are. I know I can enter and update the information manually for each program I belong to. However, if I have to manually enter my information, I don’t see why I should pay a continual fee for a glorified excel sheet. That being said, I do like a good visual that is not just an excel sheet. Is there any option, even if it’s not award wallet, where I pay a one-time fee to keep track of points and expiration dates manually and can see it in an easy to understand way?

36902BRF Dec 10, 2024 7:28 am


Originally Posted by RoAm traveler (Post 36708778)
I don’t like the idea of handing over my login information to a third party, no matter how secure they say they are. I know I can enter and update the information manually for each program I belong to. However, if I have to manually enter my information, I don’t see why I should pay a continual fee for a glorified excel sheet. That being said, I do like a good visual that is not just an excel sheet. Is there any option, even if it’s not award wallet, where I pay a one-time fee to keep track of points and expiration dates manually and can see it in an easy to understand way?

You can store the credentials in your browser vs on their servers which may or may not address your concerns. The issue for me was either certain programs were outright not supported (AA, UA, etc.), required some level of manual intervention, or required the use of their web plugin. It got to the point for me where just logging in manually every so often and tracking the programs myself made more sense. There was also some anecdotal information of using AW causing the loyalty program to lock your account assuming fraud was going on. I have no idea how true this was but there did seem to be at least some correlation in some instances.

josephstern Dec 10, 2024 2:10 pm

Did anyone else start getting a lot more email from Awardwallet? I tried to limit what I get, but I don't see a checkbox for the emails they're sending now.

Sounds like someone over there decided to start getting some revenue happening.

golfmad Dec 10, 2024 3:16 pm


Originally Posted by josephstern (Post 36729023)
Did anyone else start getting a lot more email from Awardwallet?

Yes, the volume has ramped up over the last week or so.

RoAm traveler Dec 10, 2024 7:34 pm

I stopped using AwardWallet since I had to input most of my programs manually anyways.

josephstern Dec 11, 2024 10:10 am

I actually still like the free version for the oddball programs, like the cashback portals and the small hotel chains and foreign airlines.

But I really don't like their data gathering and now, their emails.

mileshound Dec 11, 2024 9:11 pm

I'm going to pay it as an insurance policy. Years ago one of my programs I wouldn't have checked often if doing manually was hacked and they booked flights and drained the account. By updating balances regularly, I caught it much quicker and everything was restored. Also want to make sure no points or certificates expire.

I renew in 6 months. I assume if I do the 5yr plan, my new expiration is in 5 years and 6 months.

GentleGiant Dec 12, 2024 12:11 am


Originally Posted by mileshound (Post 36732247)
I'm going to pay it as an insurance policy. Years ago one of my programs I wouldn't have checked often if doing manually was hacked and they booked flights and drained the account. By updating balances regularly, I caught it much quicker and everything was restored. Also want to make sure no points or certificates expire.

I renew in 6 months. I assume if I do the 5yr plan, my new expiration is in 5 years and 6 months.

You are assuming that Award Wallet will be able to connect and check.

This is becoming much harder and I believe the cause of lockout with certain sites.

I am not convinced it has a long term future unfortunately.

drewguy Dec 13, 2024 7:18 am


Originally Posted by 36902BRF (Post 36728063)
There was also some anecdotal information of using AW causing the loyalty program to lock your account assuming fraud was going on. I have no idea how true this was but there did seem to be at least some correlation in some instances.

I think I had this happen - AW logs in a lot to check balances, and some of the sites require additional info that may or may not be stored by AW. As a result, the program website treats it as a failed login attempt, and if you have too many of those it locks your account.

diburning Dec 13, 2024 5:56 pm

With more and more sites requiring multi-factor authentication, AW is probably going to slowly die if those websites do not have any sort of official support for their service.


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