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Old Jan 14, 2011, 11:51 am
  #196  
 
Join Date: Jan 2010
Location: ORD/MDW
Programs: AA EXP, DL FO, CO Plat, UA 1P, FB Plat, Marriott PLT, PC Plat, HH Diamond, Starwood Gold, Nat'l Exec
Posts: 107
Great service. Well worth $5/6 months.
clevername is offline  
Old Jan 15, 2011, 5:43 am
  #197  
 
Join Date: Dec 2001
Location: Orlando, FL, USA
Posts: 2,398
YMMV but this site is always sending me false expiration dates on my airline miles. Shows short-term upcoming expiration dates for AA and other airlines when, in fact, the expirations are a year or more in the future. And not when I have just recently had some activity to extend the dates - in some cases the dates were extended months ago and the short-term expiration notice still shows up.
upgrader is offline  
Old Jan 15, 2011, 8:41 am
  #198  
 
Join Date: May 2000
Location: Naples, Florida
Posts: 7,419
Originally Posted by upgrader
YMMV but this site is always sending me false expiration dates on my airline miles. Shows short-term upcoming expiration dates for AA and other airlines when, in fact, the expirations are a year or more in the future. And not when I have just recently had some activity to extend the dates - in some cases the dates were extended months ago and the short-term expiration notice still shows up.
My expiration dates are correct. I just got 500 miles on United from this "Big Fish" and the date has been extended immediately. All others dates are correct too. Only Lufthansa has "Expiration Unknown" ... and I don't see an expiration date on my LH account.
USAFAN is offline  
Old Jan 15, 2011, 9:35 am
  #199  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
Originally Posted by USAFAN
My expiration dates are correct. I just got 500 miles on United from this "Big Fish" and the date has been extended immediately. All others dates are correct too. Only Lufthansa has "Expiration Unknown" ... and I don't see an expiration date on my LH account.
Same exact experience for me. I find their expiration dates to be very reliable. I'm over a year in, and they haven't given me any false info on that front that I've noticed yet, and I haven't had any miles expire anywhere.
josephstern is offline  
Old Jan 16, 2011, 7:53 am
  #200  
 
Join Date: Nov 2009
Posts: 33
Wow! Go AwardWallet design!
southsoccer is offline  
Old Jan 16, 2011, 8:28 am
  #201  
 
Join Date: Apr 2010
Posts: 317
Originally Posted by southsoccer
Wow! Go AwardWallet design!
Do you like it? I kind of hate it, and liked the old version much more. It was clearer, showed more information on a single screen, and the color scheme would be a fitting for a politician's poorly designed website. Wish there were an option to revert back, but I can't find one.
godlovesugly is offline  
Old Jan 16, 2011, 8:39 am
  #202  
 
Join Date: Dec 2009
Location: Los Angeles
Programs: Hyatt, Hilton, Marriott // WN, AA, BA, UA, AS // Avis
Posts: 1,314
Originally Posted by godlovesugly
Do you like it? I kind of hate it, and liked the old version much more. It was clearer, showed more information on a single screen, and the color scheme would be a fitting for a politician's poorly designed website. Wish there were an option to revert back, but I can't find one.
Indeed, new design is very hard to follow for me.
rajuabju is offline  
Old Jan 16, 2011, 8:42 am
  #203  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
Yup - my first reaction was, glad they're thinking about interface design, but I don't like this change.

But I'm willing to bet that it's just the issue of change I don't like, and that I'll grow to like the design. These guys seem pretty on the ball to me. I'm guessing they thought this through.

I was hoping that I'd find "Check All Accounts in This View" on top now, but no such luck.
josephstern is offline  
Old Jan 16, 2011, 9:04 am
  #204  
 
Join Date: Aug 2009
Programs: Hyatt Globalist, SPG Gold, Hilton Gold
Posts: 104
Originally Posted by rajuabju
Indeed, new design is very hard to follow for me.
+1. I like the design on the home page (before logging in), but I can't stand the new design of the "My Balances" page. Yikes.
tpat is offline  
Old Jan 16, 2011, 10:11 am
  #205  
 
Join Date: Aug 2010
Posts: 633
All it opens for me now is a small window when I try to log on and I need to scroll around in the window to see just a few letters at a time!
FlyingBoat is offline  
Old Jan 16, 2011, 12:22 pm
  #206  
Company Representative - AwardWallet
 
Join Date: Oct 2007
Posts: 56
Originally Posted by FlyingBoat
All it opens for me now is a small window when I try to log on and I need to scroll around in the window to see just a few letters at a time!
This was a bug related to http protocol and IE browser. Login has to go via https and in IE if you were to hit the page form http://awardwallet.com it would fail like that because the authentication always happens via https. Long story short, it has been addressed. Sorry we should have done a better job at testing this stuff.
veresch is offline  
Old Jan 16, 2011, 12:27 pm
  #207  
 
Join Date: Apr 2010
Posts: 437
I also seriously dislike the redesign. The old design was much simpler, more compactly displayed and easier to read.

I also concur that the "Update all accounts" button should be at the top; it's annoying to scroll down through 25 accounts to find it each time.

Don't get me wrong -- I love the site -- I'm just not thrilled with how it looks now.
grlmopz is offline  
Old Jan 16, 2011, 1:26 pm
  #208  
 
Join Date: Mar 2006
Posts: 1,638
Originally Posted by josephstern
I was hoping that I'd find "Check All Accounts in This View" on top now, but no such luck.
i had the same first thought when i saw the site redesign, and share the letdown that others have expressed.
crabbing is offline  
Old Jan 16, 2011, 2:52 pm
  #209  
fet
 
Join Date: Sep 2003
Location: SAN
Programs: AA Lifetime Platinum, UA, AS, DL, SPG Gold, HH Diamond
Posts: 1,097
Please, bring the old design back.
fet is offline  
Old Jan 16, 2011, 3:02 pm
  #210  
 
Join Date: Jan 2009
Posts: 41
Thumbs up Great Award Wallet experience

Award Wallet is the best program I've used by far. Mile Tracker was a constant hassle, whereas Award Wallet rarely goes more than a day without addressing a problem. They have also done a great job of adding new programs. I gave $10 for the upgraded service, but I am going to give more new time around. One click in the morning and I know what's going on with my accounts!
guest909 is offline  


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