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-   -   Apple iPhone... (https://www.flyertalk.com/forum/travel-technology/645370-apple-iphone.html)

cblaisd Jul 15, 2008 11:17 pm


Originally Posted by cblaisd (Post 10034496)
And he just told me none were delivered today.

Stopped by my ATT store today and talked to "my" guy. He said that none had been delivered today or yesterday, and Apple has told them to expect no further deliveries for an indefinite period.

cblaisd Jul 16, 2008 4:09 pm

Just got a text from my ATT store guy. No iPhones showed up today.

767-322ETOPS Jul 16, 2008 8:28 pm

No iPhone have been delivered to Metro NYC ATT stores since Saturday. I waited in line at the Short Hills Apple store tonight, and there was an ATT employee in line - wearing ATT Wireless garb. Even they couldn't get a phone at the ATT store. Not a great partnership between Apple and ATT.

After waiting in line a modest 45 minutes, I learned that I can't get an iPhone from an Apple store because my current ATT phone is under a discount plan through my employer. The sales clerk said there is some screen the Apple drones can't get past if the existing account has a corp or military/govt discount attached. Perhaps this is payback for the lack of iPhone flow.

Incidentally, the Short Hills store ONLY had the 16Gig white model in stock. If you wanted anything else, SoL.

I'm pretty frustrated that this is not an easy process, and that Apple and ATT can't get their acts together. It hasn't been a good customer experience for me. :(

birdstrike Jul 16, 2008 8:37 pm


Originally Posted by 767-322ETOPS (Post 10046887)
After waiting in line a modest 45 minutes, I learned that I can't get an iPhone from an Apple store because my current ATT phone is under a discount plan through my employer. The sales clerk said there is some screen the Apple drones can't get past if the existing account has a corp or military/govt discount attached.

When I picked up my iPhone, an Apple employee was walking the line saying the same thing. He was asking everyone on a corporate plan to call AT&T right then and have their plan reset to an individual one before getting to the door.

I did that, but when I got inside my account was still associated with my employers discount. The Apple rep had an AT&T number to call which he used to reset my account while I was still in the store.

Once that was done, the activation worked, an I walked out with my new toy.

JAaronT Jul 16, 2008 8:40 pm


Originally Posted by birdstrike (Post 10046938)
When I picked up my iPhone, an Apple employee was walking the line saying the same thing. He was asking everyone on a corporate plan to call AT&T right then and have their plan reset to an individual one before getting to the door.

I did that, but when I got inside my account was still associated with my employers discount. The Apple rep had an AT&T number to call which he used to reset my account while I was still in the store.

Once that was done, the activation worked, an I walked out with my new toy.

Were you able to get your discount back?

wco81 Jul 16, 2008 8:49 pm

What may be happening is that they sold weeks or even months of production in a few days.

They thought limiting to 21 countries out of the 70 would meet initial demand but the stocks they'd built up is depleted.

cblaisd Jul 16, 2008 8:51 pm


Originally Posted by birdstrike (Post 10046938)
When I picked up my iPhone, an Apple employee was walking the line saying the same thing. He was asking everyone on a corporate plan to call AT&T right then and have their plan reset to an individual one before getting to the door.

I did that, but when I got inside my account was still associated with my employers discount. The Apple rep had an AT&T number to call which he used to reset my account while I was still in the store.

Once that was done, the activation worked, an I walked out with my new toy.

Yes, lots of discussion at HowardForums noting that you need to have your FAN number removed from your account before trying to buy/activate through an Apple store.

E.g, http://www.howardforums.com/forumdisplay.php?f=115

Once you're on, you can call and have it put back on or do it online.

birdstrike Jul 16, 2008 8:54 pm


Originally Posted by JAaronT (Post 10046954)
Were you able to get your discount back?

Yep. Not clear why this needed to be a hoop to jump through.

flyinbob Jul 16, 2008 10:06 pm


Originally Posted by wco81 (Post 10046992)
What may be happening is that they sold weeks or even months of production in a few days.

They thought limiting to 21 countries out of the 70 would meet initial demand but the stocks they'd built up is depleted.

Not likely. This was a well planned debut. Absolutely nothing about the sale of the new iPhones was unplanned, right down to the exact number of phones in the right stores AND selling out in key areas. It's not like selling out of something at Christmas. Christmas is a set date. The iPhone release date was set only after elaborate and detailed planning. The frustrating part for customers is Apple and AT&T are not sharing their strategy with anyone.

birdstrike Jul 16, 2008 10:46 pm


Originally Posted by flyinbob (Post 10047278)
Not likely. This was a well planned debut. Absolutely nothing about the sale of the new iPhones was unplanned, right down to the exact number of phones in the right stores AND selling out in key areas. It's not like selling out of something at Christmas. Christmas is a set date. The iPhone release date was set only after elaborate and detailed planning. The frustrating part for customers is Apple and AT&T are not sharing their strategy with anyone.

Agreed. I'll have to check my local Silicon Valley stores again to see how they are doing. "Selling put" at the right moment would have the effect of making those on the fence all the more eager to secure a phone from the next wave.

drummingcraig Jul 17, 2008 10:17 am

I decided to drop by my local Apple store here in Jacksonville this morning. I got there shortly after they opened (about 30 minutes) and although there was a sign on an easel in the window clearly stating "no iPhones today" there were still AT LEAST 50-75 people in line inside waiting for any potential UPS delivery. :eek:

Not coincidentally, as I was leaving the shopping center about 20 minutes later I saw a large UPS truck dropping off several large boxes to the rear of the Apple store. @:-)

stimpy Jul 17, 2008 10:50 am

The IPhone 3G debuted in France today. At lunchtime I walked over to a popular Orange boutique near Place de Madeline and there was a line out the door. They said they only had 8GB in stock. It was 90% businessmen in suits standing in the line.

Later in the day I was out in the provinces and the store there said I could have had an IPhone earlier in the day and there was no lines. But they sold out of their meager supply by the time I got there at 6pm. They did take my name and number and will call me when they have a black 16GB for me. I'm in no hurry though as my 2.5G IPhone works fine.

Also, since I have been an Orange customer for several years, they said they would unlock the IPhone for me so I could use other SIM's when I travel overseas.

newself Jul 17, 2008 11:32 am

I have both the original 8gb and the new 16gb black and have noticed that my BT will pair with my in car hands free (Chrysler U-Connect) and vise versa but will not connect with either an incoming or outgoing call. Also, as previously noted, the battery drains pretty fast.

stimpy Jul 17, 2008 11:35 am

Can IPhone serve as PC data connection?
 
I've never thought about using an IPhone for this, but with 3G it might be desirable.

Can I connect my IPhone by cable to my Windows laptop and use it for a 3G (or Edge even) data connection?

Dhamal Jul 17, 2008 11:39 am

I use my moto q9h with at&t 3G at it's best.. so far not bad.. I'll pick-up some un-locked phones when in Asia again. // :)


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