Sep 3, 2017, 5:37 am
Last edit by: Zorak
Which countries are supported?
https://support.google.com/fi/answer...intl_countries
Note that in some locations Hangouts (and Gmail) are not available (e.g., China, Russia, Thailand, South Korea, Mexico, Argentina, and more: see link below for full list of excluded countries), so you will need a VPN to access them (or to make VOIP calls via Hangouts Dialer)
https://support.google.com/hangouts/answer/3205646
Exceptions:
Listed, but no/spotty service:
Not listed, *did* have service
1- Reboot phone
2- Toggle "airplane mode" on/off. Wait five seconds after toggling off (it resets phone modem).
3- Try manually connecting to each available network (rather than using the auto select feature).
4- Toggle down from 4g to 3g (removing the recommended 4g option) and then try manually connecting to each available network.
5- Toggle down from 3g to 2g and then try manually connecting to each available network.
https://support.google.com/fi/answer...intl_countries
Note that in some locations Hangouts (and Gmail) are not available (e.g., China, Russia, Thailand, South Korea, Mexico, Argentina, and more: see link below for full list of excluded countries), so you will need a VPN to access them (or to make VOIP calls via Hangouts Dialer)
https://support.google.com/hangouts/answer/3205646
Exceptions:
Listed, but no/spotty service:
- Ukraine (Aug 2018) - no service, all providers listed as "forbidden". Post #660
- Alaska (Jul 2018) -- had voice service, but inconsistent/spotty data (try forcing Sprint)
- Peru (Sep 2016) post 341, 360
- Grand Cayman Island (Jan 2018) post 547
Not listed, *did* have service
Belize (Jan 2018) post 547Belize now appears on the "supported" international list
1- Reboot phone
2- Toggle "airplane mode" on/off. Wait five seconds after toggling off (it resets phone modem).
3- Try manually connecting to each available network (rather than using the auto select feature).
4- Toggle down from 4g to 3g (removing the recommended 4g option) and then try manually connecting to each available network.
5- Toggle down from 3g to 2g and then try manually connecting to each available network.
Google Fi: Anyone care to post their experience?
Dec 11, 2018, 9:07 am
#751
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,518
Dec 11, 2018, 10:07 am
#752
Join Date: Nov 2015
Posts: 392
Fedex Ground (likely the carrier for your original shipment) and Fedex Express (for your 2-day one) are pretty different. Ground drivers are subcontractors and really a different group with very different rules. Express should be much more professional.
Dec 11, 2018, 10:39 am
#754
Join Date: Jan 2003
Posts: 3,785
What do you mean by "The number worked on it"? data-only Sim doesn't have a phone number right? I thought if you put the Fi data sim in an iPhone, you would not be able to use the dialer?
Dec 11, 2018, 10:48 am
#755
Join Date: Nov 2015
Posts: 392
I think I actually had the SIM in the Pixel phone when I activated that one, so maybe I really activated the physical SIM and didn't realize it?
Dec 11, 2018, 10:56 am
#756
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
If you want to give it one more try, I got the best results for my delivery issues (two failed delivery attempts, when address was correct and I was home all day) by sending a message on Twitter to @FedexHelp. Their initial response took an hour, but after that, they were able to reach out to the facility and get the driver to give me a call. Once I spoke to him, he was able to ballpark a time of day that he would arrive, and he called me again when he arrived.
Waited on hold for 27 minutes today. That's unacceptable, period, and if FedEx doesn't work I'm just going to let the phones go back to Google where I assume they will refund me and close out my account.
Dec 11, 2018, 1:26 pm
#757
Join Date: Jan 2003
Posts: 3,785
2 Devices
Google Pixel 3 XL, Data-only SIM
I activated my Data-only SIM online and then just pop it in my T-mobile tablet.
I activated my Data-only SIM online and then just pop it in my T-mobile tablet.
Dec 11, 2018, 3:00 pm
#758
Join Date: Nov 2015
Posts: 392
Cool. Thanks. I only have one device, so I guess I activated the SIM successfully instead of the eSIM. That's perfect.
Dec 11, 2018, 7:40 pm
#759
Suspended
Join Date: Feb 2006
Posts: 1,992
Dec 12, 2018, 9:45 pm
#760
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
Got my Pixel 3 XL today and activation with porting my number over was super easy and took only a few minutes. Adjusting to Android after 8 years of iOS isn't too bad with the tether data transfer.
In my Fi app they are offering a $100 referral credit (to the account holder not the person being referred) which is much higher than the usual bonus.
In my Fi app they are offering a $100 referral credit (to the account holder not the person being referred) which is much higher than the usual bonus.
Dec 13, 2018, 8:24 am
#761
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
If you want to give it one more try, I got the best results for my delivery issues (two failed delivery attempts, when address was correct and I was home all day) by sending a message on Twitter to @FedexHelp. Their initial response took an hour, but after that, they were able to reach out to the facility and get the driver to give me a call. Once I spoke to him, he was able to ballpark a time of day that he would arrive, and he called me again when he arrived.
Will complete activation and porting process this weekend. I hope that works seamlessly, because if there are problems I have no idea what to do next. We have a Google Fiber store near us that actually has humans helping customers (and I've been there - they're good) but no idea if they know anything about Fi.
Dec 13, 2018, 9:13 am
#762
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,518
BTW, this actually worked! Thanks for the tip... The Twitter support was able to redirect the package to a FedEx / Kinko's location and I picked it up there. The automated alerts were a little wonky, because I still think somewhere in their system is Google's stupid request that it *not* be picked up at a FedEx location. I could tell that even the person who handed over the package had to do something strange in their system. But in the end, I was able to show ID, sign for it, and take the box home. So praise to the Twitter support rep - they can obviously do some magic that FedEx's phone support and website could not.
Will complete activation and porting process this weekend. I hope that works seamlessly, because if there are problems I have no idea what to do next. We have a Google Fiber store near us that actually has humans helping customers (and I've been there - they're good) but no idea if they know anything about Fi.
Will complete activation and porting process this weekend. I hope that works seamlessly, because if there are problems I have no idea what to do next. We have a Google Fiber store near us that actually has humans helping customers (and I've been there - they're good) but no idea if they know anything about Fi.
Dec 13, 2018, 9:57 pm
#763
Join Date: Jul 2005
Programs: Hilton Diamond, Starwood Platinum, AA, SW, Delta
Posts: 885
In my app they also offer referral bonus of $20 for the new customer and $100 for the people who refer but there is a max limit of $700. so only 7 customers? what happens after 7? you get0?
Dec 14, 2018, 11:50 am
#764
Join Date: Jan 2003
Posts: 3,785
BTW, this actually worked! Thanks for the tip... The Twitter support was able to redirect the package to a FedEx / Kinko's location and I picked it up there. The automated alerts were a little wonky, because I still think somewhere in their system is Google's stupid request that it *not* be picked up at a FedEx location. I could tell that even the person who handed over the package had to do something strange in their system. But in the end, I was able to show ID, sign for it, and take the box home. So praise to the Twitter support rep - they can obviously do some magic that FedEx's phone support and website could not.
Will complete activation and porting process this weekend. I hope that works seamlessly, because if there are problems I have no idea what to do next. We have a Google Fiber store near us that actually has humans helping customers (and I've been there - they're good) but no idea if they know anything about Fi.
Will complete activation and porting process this weekend. I hope that works seamlessly, because if there are problems I have no idea what to do next. We have a Google Fiber store near us that actually has humans helping customers (and I've been there - they're good) but no idea if they know anything about Fi.
Dec 14, 2018, 12:07 pm
#765
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
My assumption will be that it will return to the standard referral fee after the 7. Up to 7 $100 referrals is pretty generous.