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Google Fi: Anyone care to post their experience?

Old Sep 3, 2017, 6:37 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Zorak
Which countries are supported?

https://support.google.com/fi/answer...intl_countries

Note that in some locations Hangouts (and Gmail) are not available (e.g., China, Russia, Thailand, South Korea, Mexico, Argentina, and more: see link below for full list of excluded countries), so you will need a VPN to access them (or to make VOIP calls via Hangouts Dialer)

https://support.google.com/hangouts/answer/3205646

Exceptions:

Listed, but no/spotty service:
  • Ukraine (Aug 2018) - no service, all providers listed as "forbidden". Post #660
  • Alaska (Jul 2018) -- had voice service, but inconsistent/spotty data (try forcing Sprint)
  • Peru (Sep 2016) post 341, 360
  • Grand Cayman Island (Jan 2018) post 547

Not listed, *did* have service
  • Belize (Jan 2018) post 547 Belize now appears on the "supported" international list
If you are having trouble connecting, level 1 Fi reps recommend you try the following steps before they will escalate. Try each step in the order listed below to see if it fixes your issue - if not, move on to next step.

1- Reboot phone
2- Toggle "airplane mode" on/off. Wait five seconds after toggling off (it resets phone modem).
3- Try manually connecting to each available network (rather than using the auto select feature).
4- Toggle down from 4g to 3g (removing the recommended 4g option) and then try manually connecting to each available network.
5- Toggle down from 3g to 2g and then try manually connecting to each available network.
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Google Fi: Anyone care to post their experience?

Old May 14, 2016, 12:15 pm
  #166  
 
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Originally Posted by richarddd
How is Fi any different from roaming with T-Mobile in this case?
In any supported international roaming situation, it is different from T-Mobile's 128 kbps capped service in that with FI the data service is still metered, and you still are charged $10 per GB of data use even though it's capped at 256 kbps. That's the same cost per GB rate as when I'm home in the USA with 4G LTE speeds. T-Mobile's offering includes the slow speed data at no cost if I recall correctly.

From a user prospective it means I was more selective about only uploading photos when I had a WiFi connection some where to control costs. Since the connection was using a slower network, it pretty much masked any benefit of the higher FI speed and the usability for maps and email was not much different from what I recall with TMo. Unlike the week prior in Amsterdam, I noticed no speed benefit using FI in Jamaica.
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Old May 27, 2016, 2:53 pm
  #167  
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Did a quick trip to Playa Del Carmen, Mexico this past weekend and Project Fi worked great! Strong signal between CUN and Playa with fast speeds on the network. Never had a problem with the connections for voice or data and seemed like it was moving faster than the 256K.
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Old May 30, 2016, 8:16 pm
  #168  
 
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Update - Fi Network in Bermuda (as Jamaica) 5/25 - 27/2016

Just back from a week of Bermuda cruising out of NYC on the Norweign Breakaway.

No services onboard the ship while at sea, no voice or data roaming and no SMS/texting over cellular - with ship's WiFi data enabled, checking Gmails, MSN & Hangouts, etc. was fine, worked nicely on our Nexus 6 and Nexus 5X. We reached Dockyard's Heritage Wharf on the morning of day 4, and soon as I disabled Airplane Mode & switched things back on - got a 3G/HSPA signal, and "Welcome to Jamaica" from Fi Network ... cellular calls at 20 cents a minute and int'l data at $10/GB - services from Digicel (338050), apparently.
http://uploads.tapatalk-cdn.com/2016...ca21a271a7.jpg
On the SeaExpress, fast CAT ferry going to St. George's on the far opposite end of the islands - great signal as I was uploading to FB & Tapatalk
http://uploads.tapatalk-cdn.com/2016...2556ceeb10.jpg

On my T-Mobile prepaid/backup line, it's "Welcome to the Caribbean Islands" - calls are $2.39/min. and text $0.50 each

STATS - Latency @ 197 ms, download 294 kbps and upload 388 kbps but usable. Signal was solid on deck 15 of our ship in the open vs. unusable paid WiFi Hotspot from below and even stronger on deck 8, ship's "Waterfront" - with paid WiFi somewhat usable, by those with the services - $15 for a 3 days unlimited pass.

Our Fi Network charges in Bermuda came to a total of about $3 USD for 3 days, 5 minutes worth of call @ 20 cents/min for $1 and 197 MB of data used or $1.97 - pretty good deal for usage. Also, had the data only Fi Sim in the iPad Mini and moved it to iPhone 5S for 2 days, no problems whatsoever once I rebooted it after changing APN settings, etc.
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Old Jun 5, 2016, 5:14 pm
  #169  
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Google Fi

Anyone use this service? Have an upcoming trip to Europe and was thinking about purchasing some data through it. Verizon is a total rip for international data packages.
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Old Jun 5, 2016, 5:51 pm
  #170  
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Originally Posted by TMM1982
Anyone use this service? Have an upcoming trip to Europe and was thinking about purchasing some data through it. Verizon is a total rip for international data packages.
What is it? Data purchase? I'd be interested too when I head to England.
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Old Jun 5, 2016, 5:58 pm
  #171  
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Originally Posted by enviroian
What is it? Data purchase? I'd be interested too when I head to England.
Yea I believe it is. Someone had mentioned it to me a while back so I thought I would ask in case anyone had any experience with it.
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Old Jun 5, 2016, 6:22 pm
  #172  
 
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Originally Posted by TMM1982
Yea I believe it is. Someone had mentioned it to me a while back so I thought I would ask in case anyone had any experience with it.
I have it, it is good for me. Twenty dollars a month plus ten dollars a gig. works in more than 100 countries. Try to google it. Extra data only sims are free. Still 10. a gig

Last edited by bruceba; Jun 5, 2016 at 6:23 pm Reason: change
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Old Jun 5, 2016, 6:30 pm
  #173  
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Can it be a one-time purchase of a selected # of GBs for a specific trip or is it a commitment?
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Old Jun 5, 2016, 6:55 pm
  #174  
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Originally Posted by Analise
Can it be a one-time purchase of a selected # of GBs for a specific trip or is it a commitment?
If it's the latter then it's useless for vacationing travelers.
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Old Jun 5, 2016, 6:56 pm
  #175  
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Originally Posted by Analise
Can it be a one-time purchase of a selected # of GBs for a specific trip or is it a commitment?
Yes this is what I'm wondering as well.
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Old Jun 5, 2016, 6:59 pm
  #176  
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Big thread here of people's experiences.

http://www.flyertalk.com/forum/trave...xperience.html
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Old Jun 5, 2016, 7:07 pm
  #177  
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http://www.flyertalk.com/forum/trave...xperience.html
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Old Jun 5, 2016, 10:29 pm
  #178  
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Sounds like Google for Marines.
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Old Jun 6, 2016, 10:39 am
  #179  
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Moving this to Travel Tech where there is an existing discussion on the topic.


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Old Jun 6, 2016, 4:01 pm
  #180  
 
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Google's Project Fi isn't marketed as a casual travel replacement sim like KeepGo or FreedomPop.
https://en.wikipedia.org/wiki/Project_Fi

If you have a friend who is a Fi subscriber and they are willing to order a data sim + share their account, the sim can be activated via web portal and is good for data only (no # for sms) . Fi Support has signed off on some devices though more may be possible.
https://fi.google.com/about/rates/
https://support.google.com/fi/answer/6330195?hl=en

Any international data will be billed separately from the prepaid domestic bucket and unused data will be credited towards the next Fi bill.
You can't have Google Fi Data sim without it being tied to a Google Fi voice + sms + data account.
https://productforums.google.com/for...fi/RQPOse21Aa8

Notes on becoming a Fi Subscriber:
1. Requires a North America Nexus 6, 6P, 5X to activate - Using a friend's Nexus with Google Fi may result in the Sprint portion of your activation to fail
https://www.reddit.com/r/ProjectFi/c...with_me_is_it/
This means that the barrier to entry is the cost of a phone (unless you already own a US Nexus 6/6P/5X) + 1 month's service.
2. Prepaid monthly charge, though you can put a pause on service
3. If you use more data than estimated during prepay, you will be billed in the next cycle

Last edited by freecia; Jun 6, 2016 at 4:23 pm
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