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Google Fi: Anyone care to post their experience?

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Old Sep 3, 2017, 5:37 am
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Last edit by: Zorak
Which countries are supported?

https://support.google.com/fi/answer...intl_countries

Note that in some locations Hangouts (and Gmail) are not available (e.g., China, Russia, Thailand, South Korea, Mexico, Argentina, and more: see link below for full list of excluded countries), so you will need a VPN to access them (or to make VOIP calls via Hangouts Dialer)

https://support.google.com/hangouts/answer/3205646

Exceptions:

Listed, but no/spotty service:
  • Ukraine (Aug 2018) - no service, all providers listed as "forbidden". Post #660
  • Alaska (Jul 2018) -- had voice service, but inconsistent/spotty data (try forcing Sprint)
  • Peru (Sep 2016) post 341, 360
  • Grand Cayman Island (Jan 2018) post 547

Not listed, *did* have service
  • Belize (Jan 2018) post 547 Belize now appears on the "supported" international list
If you are having trouble connecting, level 1 Fi reps recommend you try the following steps before they will escalate. Try each step in the order listed below to see if it fixes your issue - if not, move on to next step.

1- Reboot phone
2- Toggle "airplane mode" on/off. Wait five seconds after toggling off (it resets phone modem).
3- Try manually connecting to each available network (rather than using the auto select feature).
4- Toggle down from 4g to 3g (removing the recommended 4g option) and then try manually connecting to each available network.
5- Toggle down from 3g to 2g and then try manually connecting to each available network.
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Google Fi: Anyone care to post their experience?

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Old Apr 1, 2016, 5:57 am
  #151  
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Was in Alaska last week and looks like Project Fi needs to update their coverage maps. No data coverage in the Anchorage area but it picked up an AT&T signal in Willow, AK. Only time I had data during my entire trip. Spoke with the Google Support folks who mentioned this was a problem area for them and provided a 1GB credit to my account.
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Old Apr 1, 2016, 11:35 am
  #152  
 
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@IAD_PersonFinder: That's interesting... I just pulled up both T-Mobile & Sprint's coverage maps. Neither appears to have any towers in Anchorage; non-LTE roaming for both.
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Old Apr 4, 2016, 9:30 am
  #153  
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Originally Posted by KRSW
@IAD_PersonFinder: That's interesting... I just pulled up both T-Mobile & Sprint's coverage maps. Neither appears to have any towers in Anchorage; non-LTE roaming for both.
Project Fi shows 2G coverage but slow data is better than no data.
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Old Apr 4, 2016, 11:00 am
  #154  
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GPRS might as well be no data.
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Old Apr 5, 2016, 4:03 pm
  #155  
 
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Project Fi showing 2G coverage for Penn Yan, NY, but I can guarantee you I had 5 bars and NO data.
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Old Apr 21, 2016, 9:32 am
  #156  
 
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Nexus 6P price dropped - $449 direct @Amazon & $399 @ B&H

Sales of the 6P might be running below target ??, following the recent drop for the 5X - you can now get the latest N6P from Amazon @ $449 + tax & free shipping for the 32GB model. B&H is offering a $50 gift card, lowering the net cost to $399. http://bgr.com/2016/04/20/nexus-6p-p...ale-amazon-bh/ - tempted to upgrade & sell the "older" Nexus 6 used by Mrs. L

Size-wise, I still prefer my N5X - easier to carry on the belt pouch and/or slip into the pocket with the bumper case.

Last month, the N6 ran up a whopping $31 & change bill on "Fi" for using only 600 MB worth of 4G/LTE data - not bad, actually very nice - as she's typically on Wifi @home or during hotel stays, that's another savings every month over T-Mobile's $40 prepaid plan with unlimited calling/text & 2GB data.

Taking a week off to cruise NY to Bermuda next month and will see how things go on the ship (not expecting to get any service on her Fi line) and on the islands, as we usually buy a frugal 3 days WiFi/data pass while docked to have some connectivity.
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Old Apr 23, 2016, 12:36 pm
  #157  
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Originally Posted by Letitride3c
Sales of the 6P might be running below target ??, following the recent drop for the 5X - you can now get the latest N6P from Amazon @ $449 + tax & free shipping for the 32GB model. B&H is offering a $50 gift card, lowering the net cost to $399. http://bgr.com/2016/04/20/nexus-6p-p...ale-amazon-bh/ - tempted to upgrade & sell the "older" Nexus 6 used by Mrs. L

Size-wise, I still prefer my N5X - easier to carry on the belt pouch and/or slip into the pocket with the bumper case. data.

Last month, the N6 ran up a whopping $31 & change bill on "Fi" for using only 600 MB worth of 4G/LTE data - not bad, actually very nice - as she's typically on Wifi @home or during hotel stays, that's another savings every month over T-Mobile's $40 prepaid plan with unlimited calling/text & 2GB data.


Taking a week off to cruise NY to Bermuda next month and will see how things go on the ship (not expecting to get any service on her Fi line) and on the islands, as we usually buy a frugal 3 days WiFi/data pass while docked to have some connectivity.
You can get that bill down another $4 if you change your service address from NYC to something in Nevada. Mine is currently 3600 S Las Vegas Blvd. :-)

The $4 doesn't matter much but it's fun to play the game.
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Old Apr 23, 2016, 6:06 pm
  #158  
 
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Originally Posted by nerd
You can get that bill down another $4 if you change your service address from NYC to something in Nevada. Mine is currently 3600 S Las Vegas Blvd. :-) The $4 doesn't matter much but it's fun to play the game.
Thanks, that's Kosher ? - and you've maintained that 2nd. residence for a while now - Fi is okay with that. Cool, I might just do that & switch to 3801 S. LVB as it's our home away from home - c/o our Executive Host's suite # @ the Hilton, just in case.

FedEx just delivered the Fi data sim nano card last week, get it successfully activated it to play in Bermuda next month with the iPad Mini (not on the supported device list ) - I can live with paying an extra $10 for 1 GB of slower 3G data on the islands, as the 3 day WiFi pass @ Dockyard while we are at Heritage Wharf is priced at $15 with spotty coverage - if cellular coverage isn't good, we won't run up a bill & simply won't use it.

Last edited by Letitride3c; Apr 30, 2016 at 6:23 pm Reason: Fi data activated with iPad Mini (Sprint/GSM variant) running iOS 8.x
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Old Apr 26, 2016, 11:33 am
  #159  
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Just did a long weekend visit to Albuquerque / Santa Fe. Coverage was spotty at best in suburbs of each city and spent a tremendous amount of time in 3G.
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Old May 1, 2016, 2:13 pm
  #160  
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Fi purports to offer free text messages internationally. Is this including SMS (raw text) only, or does it include MMS (pictures, group texts)?
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Old May 2, 2016, 6:49 pm
  #161  
 
Join Date: Dec 2010
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Originally Posted by KRSW
@IAD_PersonFinder: That's interesting... I just pulled up both T-Mobile & Sprint's coverage maps. Neither appears to have any towers in Anchorage; non-LTE roaming for both.
T-Mobile sold their low band spectrum in Alaska to GCI and signed a reciprocal LTE roaming agreement with them so coverage in Alaska for native T-Mobile customers should be very good.

Obviously they don't allow Fi customers to roam on GCI
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Old May 3, 2016, 12:43 pm
  #162  
 
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Originally Posted by fumje
Fi purports to offer free text messages internationally. Is this including SMS (raw text) only, or does it include MMS (pictures, group texts)?
From Fi's FAQ - https://fi.google.com/about/faq/#talk-and-text-1
Are all standard message types (SMS, MMS, group texting, etc) supported?
Yes, we support all standard messaging types, including SMS, MMS, shortcodes, and group texting.
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Old May 4, 2016, 10:13 pm
  #163  
 
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Two International Roaming reports

I recently took two international trips with my Nexus 6 using Project Fi, and my Nexus 9 tablet using a Project Fi data only SIM. I use the Signal Check app to see which systems it connects to.

Vancouver, B.C. Canada
Connected to Bell Mobility using LTE after about 10 minutes. Both of my devices worked well, albeit at the slower 256 kbps international roaming data speeds. The tablet shows a small "R" roaming indicator while the phone does not.

Amsterdam, The Netherlands
Connected to T-Mobile using LTE pretty quickly. Both of my devices worked well, albeit at the slower 256 kbps international roaming data speeds. I don't recall if I saw the roaming indicator on my tablet or not.

In the past I was on T-Mobile's international roaming on my trips and while I think I can notice the faster Fi speed, the tradeoff is that the Fi data is still metered and charged. I found myself holding off on photo uploads until I had a WiFi connection to hold down my costs. I'm pretty pleased with how it worked other than the initial delay finding service in Vancouver.
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Old May 13, 2016, 10:06 pm
  #164  
 
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A third international roaming report.

Montego Bay and Negril, Jamaica
Connected to Digicel pretty quickly after landing and had coverage all along the road to Negril. My connections were usually HSPA or HSPA+ with the occasional GSM. I found the data to be pretty slow, similar to when I roamed here with T-Mobile in March 2015.
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Old May 14, 2016, 8:36 am
  #165  
 
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Originally Posted by edweird
A third international roaming report.

Montego Bay and Negril, Jamaica
Connected to Digicel pretty quickly after landing and had coverage all along the road to Negril. My connections were usually HSPA or HSPA+ with the occasional GSM. I found the data to be pretty slow, similar to when I roamed here with T-Mobile in March 2015.
How is Fi any different from roaming with T-Mobile in this case?
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