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-   -   T Mobile Global data coverage (https://www.flyertalk.com/forum/travel-technology/1510278-t-mobile-global-data-coverage.html)

milepig May 8, 2018 3:26 pm


Originally Posted by Michael Ad (Post 29700344)
Hmm. OK. Glad to hear I didn't really blow it. I was on docomo most of the time.

Generally, if I went into airplane mode and back out, I'd get coverage again. When my data failed, I still generally showed LTE and several bars. My wife had the same, but hers just worked consistently.

I can't believe it's my hardware. Works without problems at home and in Europe.

Just in Japan and on docomo pretty much the entire time. Even though the phone showed several bars and LTE, service was far from up to par. Very slow in general and maps refused to load. I'd see the dot showing where I was but an otherwise blank display.

I had similar problems in China, but for some reason the maps decided to work.

tmiw May 8, 2018 3:49 pm

No issues so far in Mexico. I haven't seen Telcel used yet, though, just Movistar; maybe if I go far enough outside Mexico City?

KRSW May 8, 2018 10:25 pm

Something I'd encourage people to do when roaming internationally is to set your phone to restrict background data transfers.

On Android, Settings > Data Usage > (three lines) > Restrict Background Data.
On iPhone, ??? I'm sure it has a setting for this.

It's amazing how much of a difference this makes on performance when you're running at 2G speeds. I was cursing at 2G speeds when I was last in London until I realized how much data was being used when I wasn't actively retrieving anything.

Points Scrounger May 9, 2018 3:19 am

Thanks - it's called Data Saver on my Galaxy S9.

Michael Ad May 9, 2018 11:33 am

Yeah - on iPhones, if you have iCloud photo syncing on, forget about it.

I really hate that with the newest updates you can't reset your cell data counter. Why would T-Mobile want to restrict that?

tmiw May 9, 2018 11:37 am


Originally Posted by KRSW (Post 29732398)
Something I'd encourage people to do when roaming internationally is to set your phone to restrict background data transfers.

On Android, Settings > Data Usage > (three lines) > Restrict Background Data.
On iPhone, ??? I'm sure it has a setting for this.

It's amazing how much of a difference this makes on performance when you're running at 2G speeds. I was cursing at 2G speeds when I was last in London until I realized how much data was being used when I wasn't actively retrieving anything.

On iOS it's Settings->General->Background App Refresh->Background App Refresh->Off (or Wi-Fi). It's probably set to "Wi-Fi & Cellular Data" for most people.

wco81 May 9, 2018 4:53 pm

I never fiddled with those settings.

initial loading of new Google Maps tiles can be painful but once loaded, it's not too bad.
T-Mobile is fine for letting you hit the ground running.But if I'm on a trip of at least a week, which most of my international trips are, I usually get a local SIM.

Michael Ad May 9, 2018 5:27 pm

For Google Maps, be sure to download offline maps when you travel, before you leave Wifi. They load faster and they don't take data. They even work where there is no data. Note that some areas (I'm looking at you, Japan) aren't available for offline downloads unfortunately.

Android instructions:

https://support.google.com/maps/answ...DAndroid&hl=en

iOS instructions:

https://support.google.com/maps/answ...rm%3DiOS&hl=en

tmiw May 11, 2018 4:18 pm

My iPhone 6S apparently can only connect to Movistar's 3G network now and not LTE; it was on the latter for the first few days. I'm pretty sure I haven't hit the 5GB limit yet. Any idea why that is? It's still fast enough for my needs, though, so I'm going to hold off on calling T-Mobile for the time being.

Majuki May 11, 2018 4:59 pm

The iPhone 6s supports LTE Band 2, which is what Movistar in Mexico uses.

tmiw May 11, 2018 5:04 pm


Originally Posted by Majuki (Post 29744134)
The iPhone 6s supports LTE Band 2, which is what Movistar in Mexico uses.

Right, hence why my phone showed LTE for a couple of days :)

Majuki May 11, 2018 5:05 pm


Originally Posted by tmiw (Post 29744142)
Right, hence why my phone showed LTE for a couple of days :)

Even if you hit the limit, it would still connect to the LTE network but simply throttle the speed. I don't know why it wouldn't be connecting now.

tmiw May 11, 2018 6:44 pm

Interestingly, forcing the network to Telcel results in LTE being used. Maybe there's some issue with Movistar and roaming?

Majuki May 11, 2018 10:25 pm


Originally Posted by tmiw (Post 29744333)
Interestingly, forcing the network to Telcel results in LTE being used. Maybe there's some issue with Movistar and roaming?

T-Mobile used to publish a list of its roaming partners for each country/area, but I can't seem to find it anymore.

boerne May 12, 2018 3:16 pm


Originally Posted by Michael Ad (Post 29700344)
Hmm. OK. Glad to hear I didn't really blow it. I was on docomo most of the time.

Generally, if I went into airplane mode and back out, I'd get coverage again. When my data failed, I still generally showed LTE and several bars. My wife had the same, but hers just worked consistently.

I can't believe it's my hardware. Works without problems at home and in Europe.

Currently in Sapporo with later wandering out to the sticks of Hokkaido. Docomo working fine, but I am looking at the Docomo building as I type out my hotel window, so lots of bars. Just an FYI, my wife tends to low tech but she does like to be able to move around with a way to communicate. We have a T mo hotspot, so I brought it, and switched her sim with the hot spot sim, and now she has data and sms on her phone , Moto X. Extremely easy to do (5 minutes) and adds value to the plan. I should have been patient and let the auto APN get registered, but I decided to switch the APN to

Name: RoamingAPN (This can be anything. In our example it is “T-Mobile International Backup.”)
APN: epc.tmobile.com
APN Protocol (if applicable): IPv4

It was much easier than getting a local sim. Since it is throttled anyway it didnt likely matter that i switched from the fast APN. It does have an "r" by it so I am monitoring data cost but when i used the hot spot in its native state in europe in January there were no ugly data surprises. YMMV


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