Go Back  FlyerTalk Forums > Travel&Dining > Travel Technology
Reload this Page >

KnowRoaming SIM sticker

Community
Wiki Posts
Search

KnowRoaming SIM sticker

Thread Tools
 
Search this Thread
 
Old Dec 17, 2013 | 9:04 pm
  #46  
All eyes on you!
25 Years on Site
 
Join Date: Apr 2001
Posts: 1,270
Originally Posted by BigFlyer
Here (Verizon):
http://support.verizonwireless.com/s...orwarding.html "Calls can’t be forwarded to international numbers"

And here (AT&T): http://www.att.com/esupport/article....id=-muT4LYv7k9 "Calls can't be forwarded to an International number"

And here (T-Mobile): http://support.t-mobile.com/docs/DOC-2706 "You cannot forward to international numbers"
Ok, sorry for making you spend your time to hunt for links. I am sure I used international call forwarding when I had a US SIM, but I dont remember which provider I was using. I regularly forward my Canadian and Russian SIM cards to international numbers. I guess it is buyer beware for US mobile consumers.
lewinr is offline  
Old Jan 22, 2014 | 8:19 pm
  #47  
Suspended
 
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
Just an update:

KnowRoaming has delayed delivery beyond January, which was an already delayed shipping date, with no information given as to the reason or the cause of the delay. They offered refunds, but nothing else, and haven't returned my facebook messages, tweets, or emails to their CEO. The email we received is quoted below:

Dear PainCorp,

Thanks for your support of our company. I am sorry for the delays that we have encountered. As you know we are a start-up and have worked extremely hard to create this new technology. As with any new technology we have faced problems which we did not anticipate when committing to our shipping date. We are working around the clock to get everything as close to perfect as possible before shipping.

I understand that you are frustrated with these delays and for this reason I would like to offer you a full refund.

Let me know if you would like me to process this.

Regards,

Gregory Gundelfinger
CEO
KnowRoaming Ltd.
At this point it's worth noting that they have given the sticker to local bloggers and DJs who have pictures of their accounts showing use, so the product is obviously working, they just are not shipping for an unknown reason.
PainCorp is offline  
Old Jan 23, 2014 | 12:40 pm
  #48  
Suspended
 
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
Further update:

After emailing all the contacts there I could muster through LinkedIn, KnowRoaming has cancelled my order and still ignores the requests from other customers for a shipping or status update, email I got below:

Good Afternoon PainCorp,

As per your statement on Twitter that you are done with KnowRoaming, we have already processed your refund. $49 USD has been refunded to the card ending in XXXX. The refund will reflect on your statement within 5-10 business days.

Regards,

Louise
PainCorp is offline  
Old Jan 25, 2014 | 9:55 pm
  #49  
Suspended
 
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
They have now blocked my email from even sending them a message asking for clarification, they all get returned as undeliverable. At this point, you gotta wonder what happens if you're stranded over seas and they decide you aren't worthy of being a customer anymore....
PainCorp is offline  
Old Jan 25, 2014 | 10:12 pm
  #50  
10 Countries Visited
20 Countries Visited
30 Countries Visited
25 Years on Site
 
Join Date: Jul 2000
Posts: 3,965
Have you seen any reports of anyone actually roaming with it - as opposed to using it in their home country?


Originally Posted by PainCorp
Just an update:

KnowRoaming has delayed delivery beyond January, which was an already delayed shipping date, with no information given as to the reason or the cause of the delay. They offered refunds, but nothing else, and haven't returned my facebook messages, tweets, or emails to their CEO. The email we received is quoted below:



At this point it's worth noting that they have given the sticker to local bloggers and DJs who have pictures of their accounts showing use, so the product is obviously working, they just are not shipping for an unknown reason.
BigFlyer is offline  
Old Jan 25, 2014 | 10:37 pm
  #51  
Suspended
 
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
Originally Posted by BigFlyer
Have you seen any reports of anyone actually roaming with it - as opposed to using it in their home country?
I know Engadget is now using it for a review, and apparently it has issues with Verizon SIM cards, I've actually received more information from the Writer at Engadget than from KnowRoaming itself.

You don't really use it in your home country, since it's designed to stay dormant until you roam. The bigger issue now is the disdain that KnowRoaming has treated several of their customers with. I kind of hope they end up going under and someone buys their idea who can run the company better.

I've been doing some research and came across Bibitel tonight, (www.bibitel.com) and it seems they have the same idea, and the product is already on the market.

Last edited by PainCorp; Jan 25, 2014 at 11:59 pm
PainCorp is offline  
Old Nov 5, 2014 | 11:16 pm
  #52  
20 Years on Site
 
Join Date: Feb 2005
Location: Hong Kong
Posts: 2,086
It seems KnowRoaming has now launched. Card is US$30 (and US$5 shipping to HK) and upon activation you get US$15 credit. Rates are US$8 per day for data roaming (it seems this is a discounted rate with US$12 being their regular rate). 55 countries for data roaming.

This is clearly much more expensive than getting a local sim card, but I guess there is the convenience factor, especially if you are going somewhere for a weekend. I know in the US you have the likes of TMO with some very competitive roaming rates, but in HK our carriers are charging anywhere between US$12 to 24 a day for daily data roaming (and this is based on HK time, not time of your destination).

http://www.knowroaming.com/

Am tempted to get it to try out. I also do note that credit is valid for 15 months.
theworld is offline  
Old Nov 6, 2014 | 12:52 am
  #53  
15 Years on Site
 
Join Date: Aug 2006
Location: San Jose CA
Posts: 1,100
Originally Posted by theworld
This is clearly much more expensive than getting a local sim card.
Depends. If you're spending 2-3 days in each of 2-3 countries, $8/day (is that unlimited?) is probably a bit cheaper than buying local SIM cards.
boberonicus is offline  
Old Nov 6, 2014 | 1:01 am
  #54  
20 Years on Site
 
Join Date: Feb 2005
Location: Hong Kong
Posts: 2,086
Originally Posted by boberonicus
Depends. If you're spending 2-3 days in each of 2-3 countries, $8/day (is that unlimited?) is probably a bit cheaper than buying local SIM cards.
I think the most I have spent on a local sim card was about US$15, so even if you are away for a weekend, local sim card would still work out cheaper (just). But then there is the obvious hassle factor.
theworld is offline  
Old Nov 6, 2014 | 1:15 am
  #55  
15 Years on Site
 
Join Date: Aug 2006
Location: San Jose CA
Posts: 1,100
Originally Posted by theworld
I think the most I have spent on a local sim card was about US$15
I think that's at the low end. The 1 GB SIM card I bought in Dubai earlier this week cost me $47.65. Sadly, looks like KnowRoaming doesn't operate here. I have never found a so-called global SIM that's really global.
boberonicus is offline  
Old Nov 6, 2014 | 12:14 pm
  #56  
Moderator, Hertz; FlyerTalk Evangelist
20 Years on Site
 
Join Date: Nov 2005
Location: KRK
Programs: Many
Posts: 12,723
Only thing I can think that this would be good for calls in countries where your planning to be only a day or 2 in. Other than that between local sims and toggle I don't see any benefit for this.
jason8612 is offline  
Old Nov 10, 2014 | 10:31 am
  #57  
 
Join Date: Sep 2010
Location: City of Angels
Programs: DL Kettle| HH Pot
Posts: 525
their site says this for Verizon..

Currently we do not support your network.
Oh well.
EmptyKim is offline  
Old Nov 12, 2014 | 7:09 pm
  #58  
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: Mar 2007
Posts: 6,477
I ordered one and just got it today. Will use it when I go all over Europe in December. Excited to try it out.
olouie is offline  
Old Nov 17, 2014 | 12:49 pm
  #59  
 
Join Date: Feb 2006
Location: NYC
Programs: AA, Marriott, Hilton
Posts: 243
Online chat with Andrew, Customer Support:

Andrew
Hi! thanks for reaching out. we are currently in beta testing of our product with Verizon and hope to launch it within the next few months.


Originally Posted by EmptyKim
their site says this for Verizon..



Oh well.
hotstepper is offline  
Old Nov 17, 2014 | 3:20 pm
  #60  
Moderator, Hertz; FlyerTalk Evangelist
20 Years on Site
 
Join Date: Nov 2005
Location: KRK
Programs: Many
Posts: 12,723
Just got a email to save 30% off. That would mean it would cost me $21 and I would get $15 in credit. Not too bad.
jason8612 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.