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New Rabbit Card: BTS and MRT

New Rabbit Card: BTS and MRT

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Old Jul 21, 18, 5:23 pm
  #61  
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Originally Posted by moa999 View Post
Looks like the spider card has launched, but only on the MRT.
Airport line and buses to follow in 2018, but nothing on BRT.
Maybe as of tomorrow, 23 July 2018 one could use it on the MRT (blue line/subway, and purple line, which is currently a sky-train servicing the northern/northwestern suburbs). Let's see what happens.

It's all very confusing, but I think you may need a Thai national ID card to get the mangmoom card, and you can only get one card per ID #.


https://coconuts.co/bangkok/news/sad...wont-work-bts/

https://www.bangkokpost.com/news/gen...t-from-june-23
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Old Mar 9, 19, 4:53 pm
  #62  
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I honestly just noticed this new registration requirement for the BTS Rabbit Cards, effective February 15, 2019. FWIW, I have ~ 4 cards, unregistered, and have topped all four them up since that date, so YMMV. There are large signs notifying customers of this at each service window. You can link a Line account to an existing BTS Rabbit card (registration still required) via LINE Rabbit Pay.

Starting Friday BTS ‘Rabbit Card’ holders must register their ID cards

As of Friday, all BTS Skytrain “Rabbit Card” holders are required to register their Thai identification cards or passport numbers as well as contact information with train operators.

“By law, your Rabbit Card is a form of electronic payment, and as such you are required to register your card,” reads a message on the train system operator’s website, citing the 1999 Anti-Money Laundering Act.

When asked why a 20-year-old law is only now being enforced, an employee we reached via the 24-hour Rabbit Card hotline said he had “no idea.”

https://coconuts.co/bangkok/news/sta...ster-id-cards/
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Old Mar 10, 19, 12:50 pm
  #63  
 
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Originally Posted by transpac View Post
Starting Friday BTS ‘Rabbit Card’ holders must register their ID cards

As of Friday, all BTS Skytrain “Rabbit Card” holders are required to register their Thai identification cards or passport numbers as well as contact information with train operators.
You can register the card online - probably easier than trying to do it in a crowded BTS station/line.
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Old Mar 10, 19, 5:44 pm
  #64  
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Originally Posted by Diplomatico View Post
You can register the card online - probably easier than trying to do it in a crowded BTS station/line.
That's news to me. Can you share a link?

I registered three cards yesterday, train-side window at Siam, no line, took about 90 seconds per card, I handed the clerk a copy of my passport, which also included the additional details they require.

https://rabbit.co.th/en/card/

Registration of Rabbit card
Ensure the remaining value stored in your Rabbit card if the unexpected situations, such as lost or stolen of Rabbit card occurred by

Register your Rabbit card
Report lost or stolen of Rabbit card through Rabbit Hotline
Request for refund of the remaining value stored according to the terms and conditions as specified by the Company
Please contact our Rabbit Service Center at BTS Siam Station from 8.00 AM – 7.00 PM daily or BTS ticket offices during working hours by presenting the following evidences and information:

Your Rabbit Card
Original of Thai citizen ID or, for foreigner, passport
Contact details e.g. telephone number or email address
For the applicant who is under 15 years old and having no Thai citizen ID, please present us the official birth certificate or household certification; or the guardian can register instead of the said applicant.
Please also see Terms and conditions
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Old Mar 10, 19, 5:57 pm
  #65  
 
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You have to register in person for verification of identy. No where on offical site says you can register online.

https://rabbit.co.th/en/uncategorize...tion-purposes/
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Old Mar 10, 19, 6:07 pm
  #66  
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Originally Posted by northsideguy View Post
You have to register in person for verification of identy. No where on offical site says you can register online.

https://rabbit.co.th/en/uncategorize...tion-purposes/

That is my understanding as well. And you cannot register a card for a third-party, except maybe a minor or under unusual circumstances.

Other payment cards now requiring registration may be able to be registered online, like the 7-Card (7/11) but I'm not certain. The 7-Card may currently only be "registerable" with a Thai ID. YMMV.

I guess the MRT card is not required to be registered as it cannot be used as a form of payment, for services other than the MRT?
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Old Mar 10, 19, 6:13 pm
  #67  
 
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Once you register your Rabbit Card, you can link it up to Line Pay account. This way you can top off the card without going withoutgoing to a ticket office or a Rabbit office. Besides the BTS, it can be used at many vendors like McDonald’s, Tesco Lotus Express, Family Mart, Burger King, Swensen’s, Sizzler, Major Group, SF Cinema, SE-ED Book Center and many other places.
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Old Mar 10, 19, 6:24 pm
  #68  
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Originally Posted by northsideguy View Post
Once you register your Rabbit Card, you can link it up to Line Pay account. This way you can top off the card without going withoutgoing to a ticket office or a Rabbit office. Besides the BTS, it can be used at many vendors like McDonald’s, Tesco Lotus Express, Family Mart, Burger King, Swensen’s, Sizzler, Major Group, SF Cinema, SE-ED Book Center and many other places.
Yes, that feature was introduced last year.

BTS launches fare payment via Rabbit Line Pay service

https://www.bangkokpost.com/business...ne-pay-service

How to Top Up your BTS Rabbit Card without queuing up ever again

How to Top Up your BTS Rabbit Card without queuing up ever again ? Richard Barrow in Thailand


In addition, some banks incorporate BTS (and Mangmoom) RFID/NFC technology into branded debit cards.

https://www.bangkokbank.com/en/Perso...PN-Rabbit-Card

https://kasikornbank.com/en/News/Pag...ebit_Card.aspx
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Old Mar 10, 19, 6:39 pm
  #69  
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Note this comment re: linking a Rabbit card to LINE Pay, which mirrors others I've read on Thai social media:

http://www.richardbarrow.com/2019/02...comment-341348
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Old Mar 10, 19, 7:14 pm
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Originally Posted by transpac View Post
That's news to me. Can you share a link?
https://id.rabbit.co.th/en/register
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Old Mar 10, 19, 7:25 pm
  #71  
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Originally Posted by Diplomatico View Post
It's not clear to me, or most others, that registering for Rabbit Rewards, which has been a feature of the Rabbit card since the beginning, is the same as this new government-mandated registration.

Might it be? Sure. But if it were, why not mention this "registration" option somewhere, anywhere?

https://rabbit.co.th/en/uncategorize...tion-purposes/
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Old Mar 10, 19, 8:34 pm
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No it is not. I have been registered for Rabbit Rewards fow awhile now, and last month Before topping off my card, I had to registar in person.
LIH Prem likes this.
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Old Mar 13, 19, 2:19 am
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My BTS (Rabbit) card needed topping up yesterday, so before leaving the station I went to the ticket office and handed over my card plus 400 THB for the top up. I noticed that above the ticket office window there was a large red notice advising in Thai and English the legal requirements and process to have Rabbit cards registered.

The ticketing lady placed my card onto the ‘reader’, looked at her screen and entered something into her keyboard. As my card (which is about 3 years old) has not been registered I was quite expecting her to ask for my passport, telephone number and email address as per the notice above the window. To my surprise she didn’t. She handed the card back to me together with the receipt which showed the top up amount I’d paid. The new credit available on the card was confirmed when I used the card this morning.

FYI - There were 2 ticket counters open and I was the only customer in the ticket area, so it’s not as though she toped my card up without registering in order to avoid delaying other customers.

I'm just wondering if someone has quietly decided to backtracked on their original decision to require BTS cards to be registered following the media flak which the registration requirement has generated.
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Old Mar 13, 19, 4:09 am
  #74  
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I added value to all four of my Rabbit cards since 15 Feb. without being registered or being prompted to register.

My sense is that they have not yet set a "register-by" date, as they did with SIMs ages ago, perhaps in part to spread out the registration process. Who knows what ultimately might happen re: mandatory registration?

See Q&A #3

https://rabbit.co.th/en/uncategorize...tion-purposes/

I have seen just a few posts on Thai social media by customers who were denied top-ups until they had registered. Perhaps early on everyone was directed to register, then with the push-back, a more forgiving approach, along with public notifications, was taken.
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Old Mar 13, 19, 11:12 am
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I topped up my Rabbit card today at a busy Ekkamai station and wasn’t asked for ID. I had only got the card back in December.

My Dad bought a card the other day at Ratchadamri station and needed to show passport. He wasn’t allowed to get one for my Mum who didn’t have her passport with her. But he was able to get one later when he went back on his own with her passport!!
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