New to Thai Airways? Please post your questions here
#46
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,330
http://www.staralliance.com/en/benef...access-policy/
#47
Join Date: Jan 2012
Location: Florida
Programs: Hyatt Diamond, Hilton Diamond, Club Carlson Gold, Choice Elite Platinum
Posts: 433
yes sure. F passenger can go in any Star Alliance lounge with some exceptions (LH in FRA/MUC, LX in ZRH/GVA, OS in VIE, TG Spa)
http://www.staralliance.com/en/benef...access-policy/
http://www.staralliance.com/en/benef...access-policy/
#48
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Today I flew in J on a short flight from VTE to BKK. The service was subpar compared to the outbound leg and other TG flights I have been on. Especially considering the 1:6 ratio of crew to passengers, I found it odd that standard procedures, such as providing menus and offering drinks were not followed. Even more oddly, immigration forms were not distributed in flight.
No FA was rude, so I am inclined to just forget about this subpar inflight service experience, but on the other hand I am thinking of reporting this to TG as constructive feedback. I do not want to blame or single out any employee, and am not seeking compensation.
Will TG listen to such feedback, or would I be wasting my time? At many airlines things like this fall on deaf ears.
Also, how would I contact TG to provide feedback?
No FA was rude, so I am inclined to just forget about this subpar inflight service experience, but on the other hand I am thinking of reporting this to TG as constructive feedback. I do not want to blame or single out any employee, and am not seeking compensation.
Will TG listen to such feedback, or would I be wasting my time? At many airlines things like this fall on deaf ears.
Also, how would I contact TG to provide feedback?
#49
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,330
if your feedback is rather general (as you describe it) and not so specific and you have no status, then you are wasting your time.
I am not sure about your status on TG as you post often in the TG Forum but you do not indicate your status
I am not sure about your status on TG as you post often in the TG Forum but you do not indicate your status
#50
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I currently credit TG flights to UA, but am considering switching to ROP if I can attain gold status. I was thinking of switching a while ago, but the ridiculous devaluation announced and then rescinded by TG made me cautious of switching for the time being.
I fly TG preferentially and always in paid J or F (sometimes using standby upgrades), so I consider myself a loyal customer. Of course, airlines probably just judge their customers based on status...
Last edited by MikeFromTokyo; Mar 7, 2015 at 7:53 am
#52
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,330
also some TV program can stay for a couple of months
of course crew does not know as they have no time to watch anything! they have to serve you DOM and Caviar!
#53
Join Date: Sep 2011
Location: Land of Oz
Posts: 948
Does Thai ever run much in the way of special fares ex SGN to its Thailand destinations??
Going on honeymoon in July to KBV and trying to do it as cheap as possible regarding flights and i would rather fly Thai through BKK than AirAsia through DMK.
At the moment SGN-BKK-KBV on connecting tickets are around $900US for 2 or around $650 buying as 2 separate flights for 2.
Going on honeymoon in July to KBV and trying to do it as cheap as possible regarding flights and i would rather fly Thai through BKK than AirAsia through DMK.
At the moment SGN-BKK-KBV on connecting tickets are around $900US for 2 or around $650 buying as 2 separate flights for 2.
#54
Join Date: Jan 2009
Location: BKK
Posts: 6,741
What do you mean by "2 separate flights for 2"? Are you saying that is is cheaper to buy two separate tickets (SGN-BKK-SGN as a roundtrip and then BKK-KBV-BKK as a separate roundtrip)?
#55
Join Date: Sep 2011
Location: Land of Oz
Posts: 948
and
$391.96 USD for 2 SGN-BKK, 5,920 THB for the BKK-KBV tickets (or about $180 USD)
Is this normal? As that is a massive difference in price for a couple of short flights.
#56
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
I often see similiar things on PG so I think it is normal. Perhaps not as extreme of a price differential as you're seeing, but cheaper as 2 separate tickets.
#58
Suspended
Join Date: Aug 2012
Location: New York
Programs: EK Plat, UA GS, Hyatt Diamond, SPG Platinum, Marriott Platinum, Amex Centurion
Posts: 514
Does anyone know the earliest I can check in for a flight ex BKK if I'm in first?
My flight to NRT is at 7:35am, but i arrive the previous evening from DXB on EK at about 7pm.
Do you think they would be able to check me and my luggage in and allow me to use the lounge until it closes, then I would go to the transit hotel, then head back after it opens in the morning?
Or should i just spend a night at the novotel?
Any help is appreciated!
My flight to NRT is at 7:35am, but i arrive the previous evening from DXB on EK at about 7pm.
Do you think they would be able to check me and my luggage in and allow me to use the lounge until it closes, then I would go to the transit hotel, then head back after it opens in the morning?
Or should i just spend a night at the novotel?
Any help is appreciated!
#59
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,330
Does anyone know the earliest I can check in for a flight ex BKK if I'm in first?
My flight to NRT is at 7:35am, but i arrive the previous evening from DXB on EK at about 7pm.
Do you think they would be able to check me and my luggage in and allow me to use the lounge until it closes, then I would go to the transit hotel, then head back after it opens in the morning?
Or should i just spend a night at the novotel?
Any help is appreciated!
My flight to NRT is at 7:35am, but i arrive the previous evening from DXB on EK at about 7pm.
Do you think they would be able to check me and my luggage in and allow me to use the lounge until it closes, then I would go to the transit hotel, then head back after it opens in the morning?
Or should i just spend a night at the novotel?
Any help is appreciated!
I would recommend you check through your luggage; then with a print out of your itinerary you can proceed through transit security to F lounge; it closes 0100 and opens again 0500
#60
Join Date: Jun 2012
Location: PNW
Programs: Hilton Diamond, IHG Plat, WN CP
Posts: 130
delayed luggage
Hi the last posts I saw about this when I searched was a while ago.
I barely made a tight connection (HKG-BKK-PER) as the flight was about an hour and a half late leaving HKG (even though boarding was on time in HKG).
3 bags, was delayed from arriving friday morning (passengers landed at Perth at 7 AM friday) got luggage back Saturday night so about 36 hour delay. Anyone know who to email and what's the normal compensation?
I used United miles if that makes a difference.
Flew first HKG-BKK and then business BKK-PER (the 787 had no first), United priced it (miles) as first class ticket.
I barely made a tight connection (HKG-BKK-PER) as the flight was about an hour and a half late leaving HKG (even though boarding was on time in HKG).
3 bags, was delayed from arriving friday morning (passengers landed at Perth at 7 AM friday) got luggage back Saturday night so about 36 hour delay. Anyone know who to email and what's the normal compensation?
I used United miles if that makes a difference.
Flew first HKG-BKK and then business BKK-PER (the 787 had no first), United priced it (miles) as first class ticket.