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Originally Posted by chollie
(Post 12849537)
Timeouts...s-l-o-w....taking forever to post....:(
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Originally Posted by mbstone
(Post 12870935)
Quote:
Originally Posted by chollie View Post Timeouts...s-l-o-w....taking forever to post.... +1 |
Originally Posted by mbstone
(Post 12870935)
Quote:
Originally Posted by chollie View Post Timeouts...s-l-o-w....taking forever to post.... +1 Code:
Connection Interrupted |
working on it!
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hey everyone,
Just so you know, the email problems ( RBP's, thread notifications) should now be fixed.. thanks steph |
starting to get really really really slow again......
1:35pm pst |
Originally Posted by United737522
(Post 12872035)
Same again this morning. Seriously guys, this has been what, close to 2 weeks now? Totally unacceptable.
Excruciatingly slow today, I'm pulling my hair out! :mad: Is this a separate issue from the DOS attack a couple weeks ago? FT hasn't been the same since. :( This post took me 15 minutes and 5 attempts to post. :rolleyes: |
Originally Posted by JonathanIT
(Post 12880657)
Excruciatingly slow today, I'm pulling my hair out! :mad:
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Originally Posted by JonathanIT
(Post 12880657)
+1
Excruciatingly slow today, I'm pulling my hair out! :mad: Is this a separate issue from the DOS attack a couple weeks ago? FT hasn't been the same since. :( This post took me 15 minutes and 5 attempts to post. :rolleyes: |
Originally Posted by IB-Dick
(Post 12881059)
This is 100% related to the still ongoing cyber attacks. We are working around the clock to restore access to normal. We appreciate your patience and apologize for the inconvenience.
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Originally Posted by goalie
(Post 12881341)
thanks for the update and "hold that line, hold that line, push 'em back, push 'em back, waaaaaaaay back" ;)
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Originally Posted by IB-Dick
(Post 12881059)
This is 100% related to the still ongoing cyber attacks. We are working around the clock to restore access to normal. We appreciate your patience and apologize for the inconvenience.
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Originally Posted by IB-Dick
(Post 12881059)
This is 100% related to the still ongoing cyber attacks. We are working around the clock to restore access to normal. We appreciate your patience and apologize for the inconvenience.
http://econsultancy.com/blog/4886-ca...roy-your-brand Software licensing can be a tough business. But if you're able to build a great product and acquire customers, it can be a rewarding business. The founders of Jelsoft, the company behind the popular vBulletin message board software, know that first hand.... Every company makes mistakes and on the internet, chances are your customers won't hesitate to let you know when you make one. There are a lot of ways to deal with unhappy customers and if you're looking to preserve your internet brand, giving your customers even more to be unhappy about probably isn't the best way to go about it |
:mad:When is FT going to be fixed!!!!!!!!!!!!!!!! its so slow and its been weeks!
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Originally Posted by why fly
(Post 12912702)
:mad:When is FT going to be fixed!!!!!!!!!!!!!!!! its so slow and its been weeks!
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Originally Posted by beckoa
(Post 12913316)
So it is still timing out then? I thought it was my weak internet connection at the condo? :(
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something's up as it's now crawling along at 1pm pst with pages drawing blank, no icons for posting, quoting and etc (just the generic blue squares with a question mark in it)
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I am finding the very slow posting issue a problem here in Australia.
Quite often it times out and then you have to refresh a couple of times and sometimes you van get back and post other times it just dies completely. |
Hate to say it, but FT is becoming unusable.
The site has been running slow as molasses for the last week. Even when the site comes up, often clicking on a thread results in a 404 error. Adding a post or RBP gives a page error, even though it apparently goes through. I haven't seen any other major site that's experienced these chronic problems over the long term. I hope someone has a plan... |
Originally Posted by videomaker
(Post 12930635)
I haven't seen any other major site that's experienced these chronic problems over the long term.
I hope someone has a plan...
Originally Posted by Stormybot
(Post 10479769)
on October 6, 2008:
We are working on getting the search back up.... Hopefully our teams will have the issue resolved soon.
Originally Posted by KevinSours
(Post 9234098)
...We're still looking into why that happened
Originally Posted by KevinSours
(Post 9243978)
I'll try to look into it when I have the time
Originally Posted by KevinSours
(Post 9246307)
... I'm not sure why exactly ...
Originally Posted by KevinSours
(Post 9729048)
...I don't know what's up because I can't reproduce on my end.
Originally Posted by KevinSours
(Post 9752818)
... it appears that we are incorrectly handling both the same way.
Originally Posted by kevinhayes
(Post 9758597)
We'll find out what's going on
Originally Posted by JuCo
(Post 10960112)
I've reported this issue to IB tech....
Originally Posted by JuCo
(Post 10985191)
...they are working on ....
Originally Posted by JuCo
(Post 11230266)
...the tech team is working hard on getting search back up and more stable with a solid monitoring system.
Originally Posted by JuCo
(Post 11242307)
Let me see if I can get an update from tech.
Originally Posted by IB-Dick
(Post 11311007)
...some bugs that need to be worked out of the system, and we will be repairing them as quickly as possible.
Originally Posted by IB-Dick
(Post 11365846)
There are some issues that we're still working on.
Originally Posted by IB-Dick
(Post 11557301)
This is being addressed.
Originally Posted by IB-Dick
(Post 11559949)
The issue is being worked on.
Originally Posted by IB-Dick
(Post 11561392)
...We are looking into....
Originally Posted by IB-Dick
(Post 11562369)
We'll look into this ASAP.
Originally Posted by IB-Dick
(Post 11773267)
We're working on the issue.
Originally Posted by IB-Dick
(Post 12812462)
We're having a network problem that we are currently working on.
Originally Posted by IBsteph
(Post 12875287)
working on it!
Originally Posted by IB-Dick
(Post 12999782)
...we are still investigating the performance issues.
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I'm being asked to log-in every 15 minutes and it slowly starts to P:mad: me off !!!
S |
Wirelessly posted (HTC-ST7377/1.59.502.3 (67150) Opera/9.50 (Windows NT 5.1; U; en))
I'm about to give up and move on. I'm posting from my phone because the site is inaccessible, again, on the PC. It doesn't appear that IB or its technical geniuses can solve this problem. Lots of traffic is a problem most site owners would love to have! Unbelievable, really. |
Originally Posted by videomaker
(Post 12936798)
Wirelessly posted (HTC-ST7377/1.59.502.3 (67150) Opera/9.50 (Windows NT 5.1; U; en))
Lots of traffic is a problem most site owners would love to have! (I agree it seems IB is not doing enough quickly enough to fix this--some reasonable-cost hardware solutions have been proposed numerous times.) |
Originally Posted by jackal
(Post 12937966)
A little confused about this statement. Lots of traffic is not a problem most site owners would love to have...when the vast majority of that traffic is of the denial-of-service type!
Whatever it is, it needs to be fixed. I've never seen it take this long on any other "major" site. I would think FT's owners would want to move quickly to preserve their business. |
Originally Posted by skywalkerLAX
(Post 12934719)
I'm being asked to log-in every 15 minutes and it slowly starts to P:mad: me off !!!
S
Originally Posted by cblaisd
(Post 12931358)
Indeed. An understatement
Hey, give Internet Brands a break. They're "looking into it," and it's only been 14 months of this. What's the hurry? This litany is why I'm not as hopeful as Randy that they can ever run this site well. Your quotes above are for a number of different problems. Yes, there have been multiple problems of varying degree over the last 14 months. Yes, for most of these problems we've told you that we're looking at them. Would you rather that we not let you know that we're addressing the problems that you report? |
Originally Posted by IB-Dick
(Post 12941831)
Would you rather that we not let you know that we're addressing the problems that you report?
While I'm not particularly comfortable speaking for cblaisd, and I suspect he is even more uncomfortable having me do so, I am going to take a wild guess here and say that what he would really prefer is having these problems fixed. A number of us have been posting on FT for years and there have always been problems from time to time, but nothing like we have seen in the past year or so. It has gotten to the point that every time I make a post I cut and paste it onto Notebook because I've just had too many disappear after clicking "Submit Reply". The current situation is, to put it politely, ridiculous. |
Originally Posted by IB-Dick
(Post 12941831)
One of the biggest complaints about IB is our lack of communication with the forum members. Because of this, we try to keep you informed with the information we have available. When a problem is reported, we look into it. To let you know that we're looking onto it, we tell you so. If we don't tell you that we're looking into it, you get upset that we're not looking into it.
Fourteen months is a long time to have so many multiple, incessant problems. Folks here have been very, very patient. The fact that you can even refer to having perennial complaints (plural) says more than you realize. I'm trying to think of another website that has even had, say, three months (or two, or just a single month) of problem after problem.
Originally Posted by Dovster
(Post 12941919)
...I am going to take a wild guess here and say that what he would really prefer is having these problems fixed.
On this one, you can speak for me indeed. A number of us have been posting on FT for years and there have always been problems from time to time, but nothing like we have seen in the past year or so.The current situation is, to put it politely, ridiculous. |
Originally Posted by Dovster
(Post 12941919)
The current situation is, to put it politely, ridiculous.
Originally Posted by cblaisd
(Post 12941946)
I'm trying to think of another website that has even had, say, three months (or two, or just a single month) of problem after problem.
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Better?
It seems like it's been better the last couple days.:)
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Originally Posted by thebat
(Post 12943290)
It seems like it's been better the last couple days.:)
Way to go, IB! :D |
Originally Posted by thebat
(Post 12943290)
It seems like it's been better the last couple days.:)
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It still take me more than one day to post here...
[Works great 12/14 night and 12/15 till now, I finished my "marked" threads to read.] |
FT continues to be the slowest major website I've ever seen on the web.
What's today's excuse--hackers, denial of service attack, thread proliferation??? Or just don't know how to run a website? |
Running painfully slow at the moment.
Originally Posted by videomaker
(Post 12991809)
What's today's excuse--hackers, denial of service attack, thread proliferation??? Or just don't know how to run a website?
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I have not noticed it slow either from my office computer or from home.
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Originally Posted by mshaikun
(Post 12993810)
I have not noticed it slow either from my office computer or from home.
Not in a few weeks, anyway. This is in ANC and connecting to FT from both of the major local telecom/Internet providers. |
Still requires multiple attempts for me to load most pages. I find myself giving up more often or not. I'm not going to bash the technical folks, but just make the point that -- at some point -- people are going to start migrating away from FT....
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Originally Posted by Yankeeflyer
(Post 12997102)
Still requires multiple attempts for me to load most pages. I find myself giving up more often or not. I'm not going to bash the technical folks, but just make the point that -- at some point -- people are going to start migrating away from FT....
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Just so everyone knows, we are still investigating the performance issues. Improving site speed and reliability is our top priority right now.
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Originally Posted by Yankeeflyer
(Post 12997102)
Still requires multiple attempts for me to load most pages. I find myself giving up more often or not. I'm not going to bash the technical folks, but just make the point that -- at some point -- people are going to start migrating away from FT....
I used to come to FT every day (hmm maybe I was addicted :D), now I am dropping in on occasion when I feel patient.....its becoming less and less because the site is barely functional for me. Still not able to get into the Chat room, which I read was the top priority, until I saw this thread. |
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