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Old Nov 12, 2009 | 11:41 am
  #1861  
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Wirelessly posted (Propel: SAMSUNG-SGH-I617/1.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.6))

It seems FT has been down for a hour or two. FT Mobile is working, albeit slowly.
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Old Nov 12, 2009 | 11:55 am
  #1862  
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I think the problems started around 3.5-4 hours ago, with some timeouts and general slowness.

Then the site was down for a couple of hours, and as commented (and I'm posting, so it must be true!), it's back up now although slow.

Hopefully will improve speed-wise soon, although my suspicion is that there was a database issue which has been resolved, but re-indexing is taking place (or something similar) and causing the ongoing issues.
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Old Nov 12, 2009 | 12:29 pm
  #1863  
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The entire internetbrands network is bad, autos.com also not loading.
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Old Nov 12, 2009 | 12:57 pm
  #1864  
 
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We're having a network problem that we are currently working on. We appreciate your patience.
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Old Nov 12, 2009 | 12:57 pm
  #1865  
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Ah, it seems it isn't just me then.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Nov 12, 2009 | 12:59 pm
  #1866  
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Lots of strange page loading patterns to boot.
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Old Nov 12, 2009 | 12:59 pm
  #1867  
 
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It would be nice if FT could/would send out a mass e-mail to every member letting them know of the problems.
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Old Nov 12, 2009 | 1:09 pm
  #1868  
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Originally Posted by uncertaintraveler
It would be nice if FT could/would send out a mass e-mail to every member letting them know of the problems.
All 100K+ members? That's a lot of people to let know that FT is having some network issues.

Maybe redirecting the website to a "FT is temporarily down. Site experiencing problems and will be up soon" would be a more viable option. But even that probably depends on the outage, the expected length of time down, etc.

At least it seems to be up and working again. ^
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Old Nov 12, 2009 | 2:30 pm
  #1869  
 
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Originally Posted by hhoope01
All 100K+ members? That's a lot of people to let know that FT is having some network issues.
FT seemingly has not trouble sending out TalkMail newsletters to all the members. And the information contained therein is, in my view, a lot less useful than a notice that "FT is down" would be.

Originally Posted by hhoope01
Maybe redirecting the website to a "FT is temporarily down. Site experiencing problems and will be up soon" would be a more viable option. But even that probably depends on the outage, the expected length of time down, etc.

At least it seems to be up and working again. ^
No argument from me on any of that.
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Old Nov 12, 2009 | 2:30 pm
  #1870  
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Seems to be working fine again now.
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Old Nov 12, 2009 | 3:34 pm
  #1871  
 
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Originally Posted by smashr
Seems to be working fine again now.
I'm still getting numerous, but intermittent, "website not available" pages. Very annoying.
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Old Nov 12, 2009 | 4:10 pm
  #1872  
Company Representative - Starwood
 
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Originally Posted by uncertaintraveler
I'm still getting numerous, but intermittent, "website not available" pages. Very annoying.
There is definitely some intermittent problems still going on. I have to click on a forum three times to get it to load properly and have had to re-write about a dozen posts that just vanished into ether-land.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Nov 12, 2009 | 5:40 pm
  #1873  
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Just tried to reply in another forum. Timed out. Tried again and it loaded immediately.
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Old Nov 12, 2009 | 5:44 pm
  #1874  
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I've been getting numerous, but intermittent, "website not available" pages all day...still occurring at 5:43pm mst.
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Old Nov 12, 2009 | 7:33 pm
  #1875  
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I think the network problems persist. At least I can get in now though.
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