When does LX release F seats for awards ?
Feb 27, 2024, 5:20 am
#106
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
I would be really interested whether upgrades from J to F only cleared at the gate for some here, as it has never happened to me.
Feb 27, 2024, 5:46 am
#108
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
Feb 27, 2024, 5:51 am
#109
Join Date: Apr 2023
Location: LAX, LJU
Programs: LH SEN, UA PremSilver
Posts: 233
We got no use of the F lounge out of those 140k miles, which was disappointing.
Of note: When we arrived at the airport and checked our bags, EF was showing F2, but nonetheless LX strung me along until the last possible moment.
Last edited by Fennario; Feb 27, 2024 at 5:59 am
Feb 27, 2024, 6:09 am
#110
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
SEN, used 70k miles ea. for two pax J-->F at the end of December for LX 41. Both cleared at the gate, but only at the VERY last minute, after I was told, "Sorry, it didn't work out" by the person working the desk. We got in line to board in Business, and just as the line started to move, they called my name to upgrade both tix.
We got no use of the F lounge out of those 140k miles, which was disappointing.
Of note: When we arrived at the airport and checked our bags, EF was showing F2, but nonetheless LX strung me along until the last possible moment.
We got no use of the F lounge out of those 140k miles, which was disappointing.
Of note: When we arrived at the airport and checked our bags, EF was showing F2, but nonetheless LX strung me along until the last possible moment.
You said 70k per person, so it must have been in a "low" business booking class (P, Z). Maybe that was related to the late decision!?
Feb 27, 2024, 6:14 am
#111
Join Date: Apr 2023
Location: LAX, LJU
Programs: LH SEN, UA PremSilver
Posts: 233
That's very disappointing: No ground services but still asking for full miles. Maybe I should withdraw my offer for an upcoming flight from ZRH. Would work to ZRH though.
You said 70k per person, so it must have been in a "low" business booking class (P, Z). Maybe that was related to the late decision!?
You said 70k per person, so it must have been in a "low" business booking class (P, Z). Maybe that was related to the late decision!?
Feb 27, 2024, 8:05 am
#112
Join Date: Aug 2004
Location: my heart is on the shores of the north Italian lakes
Programs: LX Senator Lifetime, Relais&Chateaux Club5C, ex ! "Amanjunkie", ex LHW LC, hate chain hotels
Posts: 2,515
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Feb 27, 2024, 8:34 am
#113
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
The factors that influence the order of upgrades is type of upgrade (cash, eVoucher, miles), status and booking class of the ticket. P doesn't give you an edge over anybody really, so maybe they were waiting for other pax to upgrade before ging it to you.
Feb 27, 2024, 8:36 am
#114
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
Captive market, no worries for LH group, they can basically do what they want. In addition people might still aspire to become SEN. Older people like myself slowly arriving at the end of the road may be more selective, especially after having achieved Lifetime SEN and being unable to use evouchers and miles.
Feb 27, 2024, 8:48 am
#115
Join Date: Apr 2023
Location: LAX, LJU
Programs: LH SEN, UA PremSilver
Posts: 233
Interesting. By that logic, they would rather take a higher booking class that nets them fewer miles? I can see how they might hope to sell a last-minute EMD for cash, but if it comes down to taking 70k miles over 50k, I would think that they'd prefer the former. Ah well, I don't pretend to understand any of the inner workings of airlines, but I do know that getting strung along until the gate opens is likely to make most elites question how much they are valued as customers.
Feb 27, 2024, 11:06 am
#116
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
Totally agree. If upgrades with miles and eVouchers are supposed to make FFers happier and more loyal, they have been doing the opposite for a while now, as they seem to frustrate many status customers.
Mar 24, 2024, 6:33 am
#117
Join Date: May 2005
Location: Singapore, Singapore
Programs: LH HON, SQ QPPS, QR Gold, Sixt Diamond
Posts: 228
Trying to confirm an upgrade D to F for ZRH-GRU in five days. Current booking situation F5 A0 J9.
Firm comment from Core customer Care: „Nothing we can do today to confirm, please call again one day before departure“.
So much for their loyalty program. Disappointing. Time to move business somewhere else.
Firm comment from Core customer Care: „Nothing we can do today to confirm, please call again one day before departure“.
So much for their loyalty program. Disappointing. Time to move business somewhere else.
Mar 24, 2024, 6:34 am
#118
Join Date: May 2005
Location: Singapore, Singapore
Programs: LH HON, SQ QPPS, QR Gold, Sixt Diamond
Posts: 228
Trying to confirm an upgrade D to F for ZRH-GRU in five days. Current booking situation F5 A0 J9.
Firm comment from Core Customer Care: „Nothing we can do today to confirm, please call again one day before departure“.
So much for their loyalty program. Disappointing. Time to move business somewhere else.
Firm comment from Core Customer Care: „Nothing we can do today to confirm, please call again one day before departure“.
So much for their loyalty program. Disappointing. Time to move business somewhere else.
Mar 24, 2024, 7:01 am
#119
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,661
Trying to confirm an upgrade D to F for ZRH-GRU in five days. Current booking situation F5 A0 J9.
Firm comment from Core Customer Care: „Nothing we can do today to confirm, please call again one day before departure“.
So much for their loyalty program. Disappointing. Time to move business somewhere else.
Firm comment from Core Customer Care: „Nothing we can do today to confirm, please call again one day before departure“.
So much for their loyalty program. Disappointing. Time to move business somewhere else.
But Carsten was busy telling Richard Quest, everything in the garden is Rosy
Mar 24, 2024, 10:30 am
#120
Join Date: Apr 2006
Location: PRN
Programs: LH HON* || HH Diamond || Accor Gold
Posts: 1,271
Trying to confirm an upgrade D to F for ZRH-GRU in five days. Current booking situation F5 A0 J9.
Firm comment from Core Customer Care: „Nothing we can do today to confirm, please call again one day before departure“.
So much for their loyalty program. Disappointing. Time to move business somewhere else.
Firm comment from Core Customer Care: „Nothing we can do today to confirm, please call again one day before departure“.
So much for their loyalty program. Disappointing. Time to move business somewhere else.
The same seems to be going on for LX180/181. Last month my upgrade with eV from Z to A cleared 20 minutes before the boarding started (and after check in was closed).