When does LX release F seats for awards ?
#76
Join Date: May 2001
Location: Zurich / Europe / New York
Programs: LH, BA, AA
Posts: 1,309
Yup - you can buy and bid … and the buy option for my flight is close to 4K 1 way - who in the right mind would do that - if I can dash out this, I wouldn‘t bought F in the first place - the total price with upgrade is a lot more than the F r/t same route same date and same flight.
#77
Join Date: May 2001
Location: Zurich / Europe / New York
Programs: LH, BA, AA
Posts: 1,309
It looks like evoucher/miles rank below any kind of fixed price cash, bid, and online check in upgrade. And recently I was told inconsistent info i.e. 1 told me waitlist only clear at gate, another told me can be as early as 24 hrs before …
#78
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
In case that the feces hit the proverbial fan, I have reserved throne seats in the small forward cabin for both flights, so that I can slum it in J in style (unlike LH), but still hope for the upgrades to clear. The whole reward flight and eVoucher/miles upgrade business has become really annoying, with high demand of and low availability of F seats.
#82
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,661
#85
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
I can assure you all, I will be bringing up this topic in the LX Management Talk this week, and will obviously report back.
#86
Join Date: May 2001
Location: Zurich / Europe / New York
Programs: LH, BA, AA
Posts: 1,309
They should talk to their accountant and auditors too, evouchers (so are miles) are liability on their balance sheet, the earlier they can offload the better and shinier of their balance sheet, why on earth you want to carry forward these liabilities for a couple of year. Let your super elite customers use them properly, this is something easy to implement, at the same time you‘re showing and taking action in valuing them without much of an additional tangible cost (of course there will be some opportunity cost as always).
#87
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
Lack of aircraft with F ex MUC and LHG has two other flights to SIN with an F cabin. Will go to SIN in F soon and had the choice between via FRA and via ZRH, so no pressing need for F on MUC-SIN.
#88
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
I understand that they don't do things for us just out of generosity, but loyal customers are valuable to most companies as part of their business model; obviously not so much for LHG.
#89
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *G, AF *S
Posts: 761
They should talk to their accountant and auditors too, evouchers (so are miles) are liability on their balance sheet, the earlier they can offload the better and shinier of their balance sheet, why on earth you want to carry forward these liabilities for a couple of year. Let your super elite customers use them properly, this is something easy to implement, at the same time you‘re showing and taking action in valuing them without much of an additional tangible cost (of course there will be some opportunity cost as always).
#90
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
BTW, an upgrade clearing at the gate would really annoy me, as the F experience includes not just the product on the plane, but also on the ground. An upgrade clearing at the gate means not F check-in for many (doesn't bother me as SEN), no escort (where applicable), no F lounge (where applicable), no limo transfer to the plane (where applicable), etc.