Grumpy flight attendants on Swiss
#16
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
The few times I have had a bad experience with LX cabin crew, I spoke to the Purser and their behavior was immediately corrected, in one case the mean lady was sent to work in Y.
#17
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,639
I'm amazed that posters here seem to have had only good cabin crew experiences on SWISS. I have found it to be very disappointing and at least half of my flights had indifferent and frankly unfriendly crews, often imbued with considerable arrogance. Result? I no longer book SWISS on long haul flights and in Europe I will book only the shortest flights, so I spend as little time as possible actually on a LX plane. I am talking about experiences in the Business Class cabin.
#18
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,077
I flew SIN to ZRH on Swiss in J a couple of days ago and had the grumpiest FA I've ever experienced.
It started when boarding and the overhead lockers were still up and she was making snide remarks to passengers struggling to open some that were a bit stuck.
Then during the flight she was very snappy with passengers. During her later shift she never walked through the cabin to see if anyone needed anything and just stayed behind the curtain as much as possible.
I never saw her smile or be friendly to any of the passengers. The rest of the crew seemed quite nice though.
When exiting the aircraft I said quite boisterously "thanks for a lovely flight!" and she just scowled at me and didn't say a word.
A passenger behind me then made a comment to me about her as we got into the terminal so I wasn't the only one that noticed.
Anyway thought others might have some stories about FA that clearly don't want to be there.
It started when boarding and the overhead lockers were still up and she was making snide remarks to passengers struggling to open some that were a bit stuck.
Then during the flight she was very snappy with passengers. During her later shift she never walked through the cabin to see if anyone needed anything and just stayed behind the curtain as much as possible.
I never saw her smile or be friendly to any of the passengers. The rest of the crew seemed quite nice though.
When exiting the aircraft I said quite boisterously "thanks for a lovely flight!" and she just scowled at me and didn't say a word.
A passenger behind me then made a comment to me about her as we got into the terminal so I wasn't the only one that noticed.
Anyway thought others might have some stories about FA that clearly don't want to be there.
#19
Join Date: Feb 2005
Location: SFO
Programs: Alaska MVP; Hawaiian Miles; WN Rapid Rewards A list
Posts: 351
I flew Swiss for the time in Biz class from SFO to ZRH. Overall, the flight attendants were top-notch. But one flight attendant assigned to biz on LX38 was downright surly to everyone (including her colleagues), screwed up meal orders and ignored requests. She made US airline grumpy attendants look downright cheery.
#20
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,748
That plan wouldnt work, they would not let you stand there for an hour while you tried to get through to CS
#21
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
I flew Swiss for the time in Biz class from SFO to ZRH. Overall, the flight attendants were top-notch. But one flight attendant assigned to biz on LX38 was downright surly to everyone (including her colleagues), screwed up meal orders and ignored requests. She made US airline grumpy attendants look downright cheery.