I'm amazed that posters here seem to have had only good cabin crew experiences on SWISS. I have found it to be very disappointing and at least half of my flights had indifferent and frankly unfriendly crews, often imbued with considerable arrogance. Result? I no longer book SWISS on long haul flights and in Europe I will book only the shortest flights, so I spend as little time as possible actually on a LX plane. I am talking about experiences in the Business Class cabin.