Swiss First Class Lounge just for Swiss
Oct 2, 2017, 12:18 pm
#331
Join Date: Jun 2005
Location: HKG
Programs: LH HON
Posts: 195
Boarding pass is a tricky one. It can show LX as the flight designator even when the underlying ticket carries the UA flight number. The lounge ladies are not fooled by that: I think they have a list of those entitled to use the lounge under their company's byzantine rules.
For that reason I doubt the mobile BP is a reliable work around if your reservation carries non-SWISS flight numbers.
For that reason I doubt the mobile BP is a reliable work around if your reservation carries non-SWISS flight numbers.
Oct 2, 2017, 2:25 pm
#332
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
At that time, the ladies in the lounge (including the supervisor) didn't really know anything about the why and how. No one really did including my TA (who hangs around here on FT as well and is very well informed). Even the FC customer service rep who offered the 300CHF voucher took a day or two to find out what the hell is going on.
Oct 2, 2017, 2:30 pm
#333
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
At that time, the ladies in the lounge (including the supervisor) didn't really know anything about the why and how. No one really did including my TA (who hangs around here on FT as well and is very well informed). Even the FC customer service rep who offered the 300CHF voucher took a day or two to find out what the hell is going on.
But still, those ladies pored over the computers and paperwork before letting me through. I felt a heel, spoiling their fun
Oct 2, 2017, 2:41 pm
#334
Join Date: Aug 2013
Location: YYZ, YUL, PEK
Posts: 429
Happy to report that my ZRH-FRA-BOS with LH F itinerary worked for the Swiss FCL pier E, as expected. What a lounge 
Oct 2, 2017, 2:45 pm
#335
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
Even on an LX-issued F ticket they take forever tapping away on their keyboard before letting you in lol...I don't know why they can't just scan your BP like every other airline in the world..?
Oct 2, 2017, 11:54 pm
#336
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Oct 3, 2017, 1:59 am
#337
Join Date: Dec 2009
Location: BRU-ZRH
Programs: LX HON, BA Gold, Marriott Bonvoy Titanium Elite
Posts: 764
Very interesting post by Swiss Lurker.
Another enhancement by Swiss?
http://www.flyertalk.com/forum/28887646-post1901.html
Another enhancement by Swiss?
http://www.flyertalk.com/forum/28887646-post1901.html
Oct 3, 2017, 8:50 am
#339
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Any denial of entry based on ticket stock or flight number is incorrect. This is just a misguided policy by LX. If you're flying F, you get F lounge access. The published access rules say "SWISS First, First Class Lufthansa, HON Circle" - no mention of ticket stock or flight coding.
Oct 3, 2017, 11:23 am
#340
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,455
Indeed rather silly behavior. Not sure what they want to reach with such weird policy.
Guess having a strong monopoly makes airlines thinking they can do whatever..
Guess having a strong monopoly makes airlines thinking they can do whatever..
Oct 3, 2017, 12:10 pm
#341
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,624
That's why every airline bankruptcy, such as the recent Monarch one and the inevitable airberlin disappearance, is another nail in the coffin. It will become like the USA, with high fares, abysmal service and gutted frequent flyer programmes. Look what has just happened over at the Air France KLM Flying Blue FFP: it looks pretty certain that it will be revenue based from next year.
Oct 4, 2017, 2:33 am
#342
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Oct 4, 2017, 2:56 am
#343
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Any denial of entry based on ticket stock or flight number is incorrect. This is just a misguided policy by LX. If you're flying F, you get F lounge access. The published access rules say "SWISS First, First Class Lufthansa, HON Circle" - no mention of ticket stock or flight coding.
For me the latter relatively easy to understand. If I buy a ticket on UA9730 I am on United flight UA9730. Not LX9730. On that basis I'm not a SWISS passenger for the purposes of lounge access.
Oct 4, 2017, 3:27 am
#344
Join Date: Aug 2007
Location: Australia
Programs: LHSen UA1K VAGold QFSilv HHon Diamond ShangrilaJade Radisson Gold SPG Gold Marriott Gold Hertz Presi
Posts: 1,049
Oct 4, 2017, 11:59 am
#345
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,455
I think there's two separate issues. There's the rights (or wrongs) regarding lounge access (whether or not UA F should have access to the LX F lounge), and there's the issue of lounge eligibility.
For me the latter relatively easy to understand. If I buy a ticket on UA9730 I am on United flight UA9730. Not LX9730. On that basis I'm not a SWISS passenger for the purposes of lounge access.
For me the latter relatively easy to understand. If I buy a ticket on UA9730 I am on United flight UA9730. Not LX9730. On that basis I'm not a SWISS passenger for the purposes of lounge access.