Swiss First Class Lounge just for Swiss

Old Nov 23, 2015, 8:07 am
  #1  
Original Poster
 
Join Date: Nov 2015
Posts: 1
Swiss First Class Lounge just for Swiss

I received from Swiss an email regarding access to the First Class Lounge:
Access have just ticket holders of a flight with a Swiss ticket And a booked Swiss flight.

If you are booked on a UA Codeshare (First Class) operated by Swiss you are not allowed to use the First Class Lounge.

If you fly Swiss First Class and you have a Lufthansa ticket you are not allowed to use the First Class Lounge.

I thought there is an agreement between the airlines (Revenue sharing) which forbids such restrictions.







ch mchte nochmals auf meine letzte Antwort verweisen: Zugang zu der SWISS First Class Lounge haben Sie mit einem SWISS Ticket (724) und auf SWISS gebuchten Flgen (LX).

In Ihrem Fall haben Sie den SWISS Flug auf der United Airlines Codeshare Registrierung gebucht, das Ticket ist von United Airlines ausgestellt.

Ich hoffe, mit diesen zustzlichen Informationen zu einer abschliessenden Klrung des Anliegens beigetragen zu haben.

Freundliche Grsse

RH
Customer Service


Swiss International Air Lines AG
Postfach 2013
CH-8032 Zrich
Tel. +41 61 582 38 ..
SWISS.COM
IberiaFF is offline  
Old Nov 23, 2015, 8:58 am
  #2  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,197
Swiss First Class Lounge just for Swiss

Revenue sharing agreements have nothing to do with this. you are mistaken.
Adam1222 is online now  
Old Nov 23, 2015, 9:15 am
  #3  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott Ti, LTP; Hilton Diamond (Aspire)
Posts: 56,019
Originally Posted by IberiaFF
I thought there is an agreement between the airlines (Revenue sharing) which forbids such restrictions.
You are thinking perhaps of the *A lounge access rules. So long as Swiss designates an F lounge, it is allowed to enforce more selective rules for its ultra-premium lounge. Swiss (like LH) designates the SEN lounge as its *A F lounge and is thus within the *A rules.

SQ does something very similar with its Private Room in SIN (SQ pax only) and LH only allows access to the FCL/FCT if you are flying F on an LH Group flight (or UA GS in UA GF).

The "LX ticket only" restriction is however the very most restrictive of all these policies and has drawn many complaints here.
Kacee is offline  
Old Nov 23, 2015, 9:20 am
  #4  
 
Join Date: Jan 2010
Posts: 1,270
We know that there are some issues with FCL access on UA ticket. There must be a thread about it in the LX forum somewhere.
Apparently (I read it somewhere) LH and M&M were nor aware that LX is behaving that way with UA F tickets op. by LX. We will see…

If you are on an LH ticket (i.e. FRA-ZRH-XXX with ZRH-XXX in LX F), you surely have access to FCL in ZRH !!!
Same if you would be on an OS ticket with a leg in LX F (i.e. VIE-ZRH-XXX with ZRH-XXX in LX F).
PetzLUX is offline  
Old Nov 23, 2015, 10:05 am
  #5  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 47,806
http://www.flyertalk.com/forum/unite...-f-lounge.html
oliver2002 is offline  
Old Nov 24, 2015, 2:13 am
  #6  
 
Join Date: Jun 2005
Location: HKG
Programs: LH HON
Posts: 195
What seems to be new (and even more brain dead than what has been known before) is that they are limiting it to LX ticket stock (724) and no longer accept 220 stock.
zara is offline  
Old Nov 24, 2015, 2:33 am
  #7  
 
Join Date: Oct 2004
Programs: LH HON
Posts: 3,372
Originally Posted by zara
Quote:





Originally Posted by oliver2002


http://www.flyertalk.com/forum/unite...-f-lounge.html




What seems to be new (and even more brain dead than what has been known before) is that they are limiting it to LX ticket stock (724) and no longer accept 220 stock.
If true, that would also affect all award tickets by m&m as they are issued on 220 stock...
daumueller is offline  
Old Nov 28, 2015, 5:02 pm
  #8  
FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 16,883
After I'd been refused F-lounge entry on a Swiss operated code-share with a revenue ticket, I put together a (very nice) lunch to take on board the SFO flight, complete with a bottle of wine.

On board, the MdC was mortified when I explained I'd been told only SWISS passengers received SWISS service, and so I'd brought my own lunch. She pledged to write a full report. And I enjoyed my picnic.
Brendan likes this.
IAN-UK is offline  
Old Nov 28, 2015, 5:21 pm
  #9  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,197
Originally Posted by IAN-UK
After I'd been refused F-lounge entry on a Swiss operated code-share with a revenue ticket, I put together a (very nice) lunch to take on board the SFO flight, complete with a bottle of wine.

On board, the MdC was mortified when I explained I'd been told only SWISS passengers received SWISS service, and so I'd brought my own lunch. She pledged to write a full report. And I enjoyed my picnic.
And this had what impact on policy other than putting the FA in a terrible situation? (And breaking rules since you're not allowed to drink your own booze on board.) There's no suggestion Swiss wasn't offering you wine (or food) on board, so why would you bring your own except to put on a show?
Adam1222 is online now  
Old Nov 28, 2015, 5:25 pm
  #10  
 
Join Date: Jan 2010
Posts: 1,270
Swiss First Class Lounge just for Swiss

UA ticket?

@adam: +1
PetzLUX is offline  
Old Nov 28, 2015, 6:37 pm
  #11  
 
Join Date: Mar 2000
Location: Germany
Posts: 2,618
Originally Posted by zara
What seems to be new (and even more brain dead than what has been known before) is that they are limiting it to LX ticket stock (724) and no longer accept 220 stock.
Entered the F lounge yesterday during transit (arriving on LX F) on a 220 ticket. No problems whatsoever.
curt is offline  
Old Nov 28, 2015, 6:56 pm
  #12  
 
Join Date: Jan 2010
Posts: 1,270
Swiss First Class Lounge just for Swiss

Yep, corresponds exactly to what I wrote above a few days ago.

There are issues on UA tickets, not LH,...

I was at FCL on OU ticket (no LX codeshare) recently. Ok, HON status helps.
PetzLUX is offline  
Old Nov 29, 2015, 2:41 am
  #13  
 
Join Date: Aug 2005
Location: ZRH
Programs: LX HON Circle
Posts: 3,185
Originally Posted by curt
Entered the F lounge yesterday during transit (arriving on LX F) on a 220 ticket. No problems whatsoever.
Because you are HON. HON status is falsifying the empirical research.
f4freeJunior is offline  
Old Nov 29, 2015, 4:20 am
  #14  
FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 16,883
Originally Posted by Adam1222
And this had what impact on policy other than putting the FA in a terrible situation? (And breaking rules since you're not allowed to drink your own booze on board.) There's no suggestion Swiss wasn't offering you wine (or food) on board, so why would you bring your own except to put on a show?
I'm guessing you are being wilfully obtuse - of course I wanted to put on a show!!! That was the point of the exercise. Duh!

Cabin attendants are trained, and paid, to face far greater disasters than a wayward passenger eating his own food....

...and I'm afraid they were guilty of aiding and abetting the flouting of any rules about taking booze on board. They cooled my wine
IAN-UK is offline  
Old Nov 29, 2015, 5:34 am
  #15  
 
Join Date: Oct 2004
Programs: LH HON
Posts: 3,372
Originally Posted by f4freeJunior
Quote:





Originally Posted by curt


Entered the F lounge yesterday during transit (arriving on LX F) on a 220 ticket. No problems whatsoever.




Because you are HON. HON status is falsifying the empirical research.
Then again, the official rules still state LX/LH F or HON.

Has anybody really been denied access with a 220 document?
daumueller is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.