Best rate guarantee - successes and failures 2008 on [Master Thread]
#526
Join Date: Aug 2006
Programs: spg
Posts: 3
So where to from here? I booked online this AM (about 6 hrs ago), the payment has not come off my CC but I have the email confirmed booked (at the full rate). I assume I wait for an email accepting my BRG and they will tell me how I get a refund of the difference?
I also elected for the 10% not points. Can I change my mind and just email and asked them to change it to the bonus points?
I called your online reservation number but the person I spoke to didn't have any idea what I was talking about.
PS: What is YMMV?
I also elected for the 10% not points. Can I change my mind and just email and asked them to change it to the bonus points?
I called your online reservation number but the person I spoke to didn't have any idea what I was talking about.
PS: What is YMMV?
#527
Join Date: Oct 2009
Location: YXU / YUL
Programs: AA LT Gold, Aeroplan, Marriott Titanium (LT Platinum), HH Diamond
Posts: 407
#528
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
However, for the rebate portion...
"Rooms booked at corporate rates or that require qualified proof of membership in a specific third-party company or organization are not eligible for the accumulation of Aeroplan Miles through the eStore."
This is the usual exclusion with referrals to Starwood now. No referral bonus for AAA rates. But when booking for a BRG claim, AAA and corporate rates are out of the question anyway.
#529
Join Date: Dec 2009
Programs: SPG
Posts: 76
Hotel Name: Kobe Bay Sheraton Hotel & Towers
Arrival Date: 13-Oct-10
Departure Date: 14-Oct-10
Room Type: Deluxe
Starwood Brand Web Site Room Rate : JPY 14,900
Company room provider : Hotels.com
Competing rate : JPY 11,000
Actual rate to be confirmed: 14039.53JPY including tax
Award: Starpoints
Hotel Name: The Westin Osaka
Arrival Date : 10-14-2010
Departure Date : 10-15-2010
Room Type : Superior
Starwood Brand Web Site Room Rate : JPY 18,800
Company room provider : Hotels.com
Competing rate : JPY 16,800
Actual rate to be confirmed: 16839.10JPY including tax
Award: Starpoints
Arrival Date: 13-Oct-10
Departure Date: 14-Oct-10
Room Type: Deluxe
Starwood Brand Web Site Room Rate : JPY 14,900
Company room provider : Hotels.com
Competing rate : JPY 11,000
Actual rate to be confirmed: 14039.53JPY including tax
Award: Starpoints
Hotel Name: The Westin Osaka
Arrival Date : 10-14-2010
Departure Date : 10-15-2010
Room Type : Superior
Starwood Brand Web Site Room Rate : JPY 18,800
Company room provider : Hotels.com
Competing rate : JPY 16,800
Actual rate to be confirmed: 16839.10JPY including tax
Award: Starpoints
#530
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,917
Hotel Name: LM Bristol, Warsaw, PL
Arrival Date: 3 Sep 10
Departure Date: 6 Sep 10
Room Type: Deluxe
Starwood Brand Web Site Room Rate : PLN 336.00 ($108.45)
Company room provider : Expedia.com
Competing rate : $83.65
Actual rate to be confirmed: PLN 233.15 ($75.32)
Award: 10% off
Arrival Date: 3 Sep 10
Departure Date: 6 Sep 10
Room Type: Deluxe
Starwood Brand Web Site Room Rate : PLN 336.00 ($108.45)
Company room provider : Expedia.com
Competing rate : $83.65
Actual rate to be confirmed: PLN 233.15 ($75.32)
Award: 10% off
#531
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Long on points, short on cash?
Why else would you take $8 off instead of 2000 bonus SPG pts? Even at a conservative value of 2 cents/pt, 2000 pts would be worth about $40. Not trying to be sarcastic here, would really like to understand your rationale.
#532
Join Date: May 1998
Location: australia
Posts: 5,762
Too many margaritas today?
The $8 saving is the 10% discount off the competing rate. The OP is staying 3 nights for a saving of $24 versus the 2000 pts. $24 should buy 2 more cocktails in the hotel bar
#533
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,917
I didn't end up booking, but it would have been for 3 nights/3 rooms = $75 off. I value Starpoints highly, but not that highly.
#534
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Oops, I missed the part about 3 nights. Being a "one night per stay" kind of person, I forget that others may not hotel hop the way I do.
#535
Original Member, Ambassador: OneWorld Alliance
Join Date: May 1998
Location: Austin, TX, USA
Programs: AA ExecPlat & 3MM; Marriott Titanium
Posts: 1,015
Hotel Name: LM Bristol, Warsaw, PL
Arrival Date: 3 Sep 10
Departure Date: 6 Sep 10
Room Type: Deluxe
Starwood Brand Web Site Room Rate : PLN 336.00 ($108.45)
Company room provider : Expedia.com
Competing rate : $83.65
Actual rate to be confirmed: PLN 233.15 ($75.32)
Award: 10% off
Arrival Date: 3 Sep 10
Departure Date: 6 Sep 10
Room Type: Deluxe
Starwood Brand Web Site Room Rate : PLN 336.00 ($108.45)
Company room provider : Expedia.com
Competing rate : $83.65
Actual rate to be confirmed: PLN 233.15 ($75.32)
Award: 10% off
The savings with Expedia compared to SPG is about $25/night. The savings with the 10% gives you an additional $8.33/night. Once the BRG is accepted you have the choice $83.65/night plus 2,000 Starpoints or $75.32/night. It seems that you took the $25 (3*8.33) over the 2,000 points. I'm not sure where teh $75 vs. 2,000 come from.
#536
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,751
I'm confused.
The savings with Expedia compared to SPG is about $25/night. The savings with the 10% gives you an additional $8.33/night. Once the BRG is accepted you have the choice $83.65/night plus 2,000 Starpoints or $75.32/night. It seems that you took the $25 (3*8.33) over the 2,000 points. I'm not sure where teh $75 vs. 2,000 come from.
The savings with Expedia compared to SPG is about $25/night. The savings with the 10% gives you an additional $8.33/night. Once the BRG is accepted you have the choice $83.65/night plus 2,000 Starpoints or $75.32/night. It seems that you took the $25 (3*8.33) over the 2,000 points. I'm not sure where teh $75 vs. 2,000 come from.
#537
Original Member, Ambassador: OneWorld Alliance
Join Date: May 1998
Location: Austin, TX, USA
Programs: AA ExecPlat & 3MM; Marriott Titanium
Posts: 1,015
#538
Join Date: Dec 2007
Location: Canada
Posts: 1,512
Hotel Name: westin casuarina las vegas
Arrival Date : 09-07-2010
Departure Date : 09-09-2010
Number of Adults :2
Number of Children : 0
Number of Rooms : 1
Room Type : Standard
Starwood Brand Web Site Room Rate : 89.00
Company room provider : Other
Other Company room provider :cheapostay.com
Competing rate : 73.00
Arrival Date : 09-07-2010
Departure Date : 09-09-2010
Number of Adults :2
Number of Children : 0
Number of Rooms : 1
Room Type : Standard
Starwood Brand Web Site Room Rate : 89.00
Company room provider : Other
Other Company room provider :cheapostay.com
Competing rate : 73.00
#539
Join Date: Oct 2008
Location: SFO, SJC
Programs: UA, AA, AS, Marriott Platinum Elite, Hilton Diamond
Posts: 707
Hotel Name: Le Royal Méridien Shanghai
Arrival Date : 10-22-2010
Departure Date : 10-24-2010
Number of Adults :2
Number of Children : 0
Number of Rooms : 1
Room Type : Deluxe Room
Starwood Brand Web Site Room Rate : 1500 CNY per night
Company room provider : Hotels.com
Competing rate : 199.30 USD per night (~1350.25 CNY)
Actual rate to be confirmed: 1215.23CNY (1350.25CNY less 10%) plus tax
So I have a question regarding my BRG. The SPG person who helped me with this over email said I should bring the email along with me during check-in and they will apply the new rate. I noticed that my official reservation on the SPG website and over email did NOT include the final rate of 1215.23 CNY.
Is this normal or should I be concerned? I'm a little worried that I'll bring the email with me to Shanghai and they won't honor the BRG rate because its not on the reservation.
This is my first time using the BRG, so any advice would be appreciated! Thanks.
Arrival Date : 10-22-2010
Departure Date : 10-24-2010
Number of Adults :2
Number of Children : 0
Number of Rooms : 1
Room Type : Deluxe Room
Starwood Brand Web Site Room Rate : 1500 CNY per night
Company room provider : Hotels.com
Competing rate : 199.30 USD per night (~1350.25 CNY)
Actual rate to be confirmed: 1215.23CNY (1350.25CNY less 10%) plus tax
So I have a question regarding my BRG. The SPG person who helped me with this over email said I should bring the email along with me during check-in and they will apply the new rate. I noticed that my official reservation on the SPG website and over email did NOT include the final rate of 1215.23 CNY.
Is this normal or should I be concerned? I'm a little worried that I'll bring the email with me to Shanghai and they won't honor the BRG rate because its not on the reservation.
This is my first time using the BRG, so any advice would be appreciated! Thanks.
#540
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,516
Hotel Name: Westin New Orleans Canal Place
Arrival Date : 09-05-2010
Departure Date : 09-06-2010
Number of Adults :2
Number of Children : 0
Number of Rooms : 1
Room Type : Traditional Room
Starwood Brand Web Site Room Rate : $99
Company room provider : Expedia.com
Competing rate :$91
Actual rate to be confirmed: $95
A few questions:
1) They said there are about $4 in Expedia fees in addition to the $91 rate? I don't remember this booking fee on other Expedia rates that I've used with successful BRG, but anyway I took the 2,000 points and am happy!
2) The last 2 times I've checked in on these rates, the hotel couldn't find my reservation because it was essentially "inactive" due to the BRG. Should I call ahead? I see there are some other posts about Platinum recognition with BRGs.... Thanks!
Arrival Date : 09-05-2010
Departure Date : 09-06-2010
Number of Adults :2
Number of Children : 0
Number of Rooms : 1
Room Type : Traditional Room
Starwood Brand Web Site Room Rate : $99
Company room provider : Expedia.com
Competing rate :$91
Actual rate to be confirmed: $95
A few questions:
1) They said there are about $4 in Expedia fees in addition to the $91 rate? I don't remember this booking fee on other Expedia rates that I've used with successful BRG, but anyway I took the 2,000 points and am happy!
2) The last 2 times I've checked in on these rates, the hotel couldn't find my reservation because it was essentially "inactive" due to the BRG. Should I call ahead? I see there are some other posts about Platinum recognition with BRGs.... Thanks!