Last edit by: Oxon Flyer
Deal closed SEP 23 - http://news.marriott.com/2016/09/marriott-international-expanded-loyalty-benefits/
FAQ :
http://members.marriott.com/faq/#will-rewards-and-spg-be-turning-into-one-program
Will Rewards and SPG be turning into one program?
These are two of the best programs in the industry, and we want you to benefit from everything that makes SPG and Rewards great. We don’t anticipate that the two programs will come together before 2018, and we will keep you informed of any updates. In the meantime, there’s no change to how you book reservations, manage your accounts or earn Elite night credits, points and miles in the current programs.
If I have Lifetime Status in one of the programs, will I also get it in the other program when I link my accounts?
We appreciate your loyalty! Lifetime Status is specific to the program that you earned it in. While linking accounts will not result in Lifetime Status in the other program, your Elite status will be matched to the same Elite tier in the other program. Any existing Lifetime Status you already hold within either program will still be enjoyed within that program. We’re working on more ways to recognize your loyalty and Lifetime Status as we work towards harmonizing the programs, which we don’t anticipate happening until 2018.
You can now link your Marriott Rewards or Ritz-Carlton Rewards account with your SPG account.
It will be a 3:1 transfer ratio between MR-SPG
FAQ :
http://members.marriott.com/faq/#will-rewards-and-spg-be-turning-into-one-program
Will Rewards and SPG be turning into one program?
These are two of the best programs in the industry, and we want you to benefit from everything that makes SPG and Rewards great. We don’t anticipate that the two programs will come together before 2018, and we will keep you informed of any updates. In the meantime, there’s no change to how you book reservations, manage your accounts or earn Elite night credits, points and miles in the current programs.
If I have Lifetime Status in one of the programs, will I also get it in the other program when I link my accounts?
We appreciate your loyalty! Lifetime Status is specific to the program that you earned it in. While linking accounts will not result in Lifetime Status in the other program, your Elite status will be matched to the same Elite tier in the other program. Any existing Lifetime Status you already hold within either program will still be enjoyed within that program. We’re working on more ways to recognize your loyalty and Lifetime Status as we work towards harmonizing the programs, which we don’t anticipate happening until 2018.
You can now link your Marriott Rewards or Ritz-Carlton Rewards account with your SPG account.
It will be a 3:1 transfer ratio between MR-SPG
Latest on the Starwood and Marriott merger : deal closed on 23 Sep.
#1156
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
After all, Marriott gives away Gold status to every UA Gold member so it's not like they value it very highly.
#1157
Join Date: Aug 2012
Posts: 6,752
At least with MR Gold, there's some effort involved. I mean, one must at least have UA Status, spend/MS $10K on the JPM Ritz, and sign up for a challenge periodically.
#1158
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,205
What a sad, horrible outcome
Just made Lifetime Platinum today, just a day before the merger is to close.
Just made Lifetime Platinum today, just a day before the merger is to close.
#1159
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
#1160
Join Date: Jun 2006
Location: YVR
Programs: Bonvoy Lifetime Plat (earned as Starwood), Canadian Amex Plat & resulting statuses, WestJet Silver
Posts: 663
I feel your pain. It was a similarly bittersweet feeling for me a couple of weeks ago. Fingers crossed that they will honour SPG Lifetime statuses one-to-one in the newly-merged program, 2018 and onward. Failing to do so would be such a slap in the face that I wouldn't see myself giving them another dime of my money.
#1161
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,574
Right. It's called Marketing! I would not be surprised at all. This makes all the SPG Gold people happy, or at least not upset. And they'd still have to earn that Gold status the following year.
After all, Marriott gives away Gold status to every UA Gold member so it's not like they value it very highly.
After all, Marriott gives away Gold status to every UA Gold member so it's not like they value it very highly.
I personally feel like MR Gold is the slightly better status due to the guaranteed lounge access. SPG Gold has a couple minor advantages like better welcome amenity and marginally better earning bonus. But making them Platinum or Silver would completely anger one base or the other, so this is kind of their only choice.
Likewise on the exchange rate. 3:1 has for many years been about how I value them. It's how third parties like Diner's Club have valued them in conversions. (Not sure if this is still true.) If they went 2:1, that's a total ripoff of SPG members. If they went 4:1, I can see the Marriott faithful thinking that's a little too generous. If it's 3:1, I don't feel the need to preemptively empty out either of my existing 200k balances...it seems reasonably fair.
#1162
Join Date: Nov 2005
Location: Central FL
Programs: DL Gold; Bonvoy Gold; HHonors Diamond; Avis Preferred, Hertz PC
Posts: 600
I wonder if the merged program will implement new tiers. Instead of the current colors, perhaps a different naming convention and tiers that rise from basic (non-status) at say, less than 5 nights, to entry level at 5-25 nights, another level for 25-50 nights, a high tier for >50 nights? And perhaps a "super" tier greater than perhaps 100 nights?
Something along those lines (feel free to adjust the numbers as you prefer) with of course graduated benefits as well might avoid current "gold" members from feeling insulted by a downgrade.
Something along those lines (feel free to adjust the numbers as you prefer) with of course graduated benefits as well might avoid current "gold" members from feeling insulted by a downgrade.
#1163
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,120
Here is an example of how the mindset sometimes works:
The change will be softened by an unexpected Christmas present for Aer Lingus’ frequent flyers, who will see their Golden Circle points exchanged for Avios at a 2:1 ratio.
“When AerClub launches we want to recognise our members’ loyalty and will offer 2 Avios for every 1 Gold Circle point our tier members have at the (Gold Circle) closing date” Aer Lingus Director of Communications Declan Kearney tells Australian Business Traveller.
“In the interests of all of our existing members, Gold Circle will continue to remain open until AerClub launches towards the end of 2016,” Kearney added.
The change will be softened by an unexpected Christmas present for Aer Lingus’ frequent flyers, who will see their Golden Circle points exchanged for Avios at a 2:1 ratio.
“When AerClub launches we want to recognise our members’ loyalty and will offer 2 Avios for every 1 Gold Circle point our tier members have at the (Gold Circle) closing date” Aer Lingus Director of Communications Declan Kearney tells Australian Business Traveller.
“In the interests of all of our existing members, Gold Circle will continue to remain open until AerClub launches towards the end of 2016,” Kearney added.
#1164
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
New Marriott big enough for revenue-based elite status?
I have another thought, since so many people wonder if Marriott will give someone who stays 100 nights at Fairfields the chance to get Ambassador/Concierge status at a Ritz-Carlton or St Regis.
Delta, United, and now American are now revenue based programs that reward customers who now SPEND THE MOST, not fly the most distance.
The newly merged Marriott will be big enough to consider doing the same thing: reward customers who spend the most, not stay the most.
A revenue-based loyalty program solves many of the problems Marriott might have in assuaging its new SPG customers and former MR customers. After all, both groups benefit from having so many more hotel options. Yet it also offers Marriott the opportunity to truly reward its highest paying, best customers--exactly what it wants to do.
If you stay often at a lot of cheap hotels, you can qualify for some elite status, but not the top elite status. If you stay at pricier hotels, and spend more on upgraded rooms/suites, you can qualify more easily for the higher to top levels of elite status.
Then the entry level elite status (new Silver, 25 nights equivalent revenue?) can guarantee 4 pm checkout and free wifi...and a boost in point earnings.
Then the middle elite status (new Gold, 50 nights equivalent revenue?) can guarantee lounge access plus room upgrades when available...and a bigger boost in point earnings. Maybe also free enhanced wifi.
Then the high elite status (new Platinum, 75-100 nights equivalent revenue?) can award standard suite upgrades as a guaranteed benefit based on availability...since those customers clearly have earned and paid enough for that benefit. Maybe 24 hour check-in like SPG Your24, too. Suite Night Upgrades (SNAs or SNUs?) can be granted like SPG did, too.
Finally, the top drawer elite status (new Ambassador/Diamond, 100-125 nights equivalent revenue?) can provide Concierge/Ambassador service as a guaranteed benefit with added SNAs/SNUs provided as additional incentive for every new equivalent revenue (something SPG doesn't do now). Highest likelihood of suite upgrades based on availability, even to more specialized suites where available, perhaps, and far more personalized service.
Delta, United, and now American are now revenue based programs that reward customers who now SPEND THE MOST, not fly the most distance.
The newly merged Marriott will be big enough to consider doing the same thing: reward customers who spend the most, not stay the most.
A revenue-based loyalty program solves many of the problems Marriott might have in assuaging its new SPG customers and former MR customers. After all, both groups benefit from having so many more hotel options. Yet it also offers Marriott the opportunity to truly reward its highest paying, best customers--exactly what it wants to do.
If you stay often at a lot of cheap hotels, you can qualify for some elite status, but not the top elite status. If you stay at pricier hotels, and spend more on upgraded rooms/suites, you can qualify more easily for the higher to top levels of elite status.
Then the entry level elite status (new Silver, 25 nights equivalent revenue?) can guarantee 4 pm checkout and free wifi...and a boost in point earnings.
Then the middle elite status (new Gold, 50 nights equivalent revenue?) can guarantee lounge access plus room upgrades when available...and a bigger boost in point earnings. Maybe also free enhanced wifi.
Then the high elite status (new Platinum, 75-100 nights equivalent revenue?) can award standard suite upgrades as a guaranteed benefit based on availability...since those customers clearly have earned and paid enough for that benefit. Maybe 24 hour check-in like SPG Your24, too. Suite Night Upgrades (SNAs or SNUs?) can be granted like SPG did, too.
Finally, the top drawer elite status (new Ambassador/Diamond, 100-125 nights equivalent revenue?) can provide Concierge/Ambassador service as a guaranteed benefit with added SNAs/SNUs provided as additional incentive for every new equivalent revenue (something SPG doesn't do now). Highest likelihood of suite upgrades based on availability, even to more specialized suites where available, perhaps, and far more personalized service.
Last edited by bhrubin; Sep 22, 2016 at 6:39 pm
#1165
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,169
#1166
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,169
Highly unlikely; switching costs for hotels are MUCH lower than airlines. And "rewarding more" is already baked in by giving more points for more $ spend on any given stay.
#1167
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Well, I can tell you that change is already on the way for SPG AmEx cardholders. Marriott Rewards is going to be re-tooling their credit card w/ an annual fee of $95,-. Some of the benefits being contemplated: 5 pts / $ spent at Marriott; 2 pts / $ spent everywhere else; annual anniversary free night at Cat 1-5; guaranteed Silver; redeem at 4000 Marriott properties in 70+ countries; no foreign transaction fees; 24/7 concierge, premiere experience events, "enhanced" travel and protection benefits incl. primary car rental insurance.
The last bit makes it sound like we will be migrating to Chase in the not too distant future.
The last bit makes it sound like we will be migrating to Chase in the not too distant future.
#1168
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,969
What is a fair conversion in your mind? I guess I was hoping for a little more than 3 but 3 is not terrible.
#1169
Join Date: Aug 2015
Location: BGR/PWM/ALB
Programs: AA, BA, UA, LH, AF/KLM, SPG Gold, Hyatt Plat, Hilton Gold, IHG Plat, Marriott Gold
Posts: 29
This is honestly a really tough question as the relative value of points can be highly variable from person to person and many of SPG's most loved perks aren't easy to put a dollar sign on.