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Latest on the Starwood and Marriott merger : deal closed on 23 Sep.

Latest on the Starwood and Marriott merger : deal closed on 23 Sep.

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Old Sep 22, 16, 10:35 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Oxon Flyer
Wiki Link
Deal closed SEP 23 - http://news.marriott.com/2016/09/mar...alty-benefits/

FAQ :
http://members.marriott.com/faq/#wil...to-one-program

Will Rewards and SPG be turning into one program?
These are two of the best programs in the industry, and we want you to benefit from everything that makes SPG and Rewards great. We don’t anticipate that the two programs will come together before 2018, and we will keep you informed of any updates. In the meantime, there’s no change to how you book reservations, manage your accounts or earn Elite night credits, points and miles in the current programs.

If I have Lifetime Status in one of the programs, will I also get it in the other program when I link my accounts?
We appreciate your loyalty! Lifetime Status is specific to the program that you earned it in. While linking accounts will not result in Lifetime Status in the other program, your Elite status will be matched to the same Elite tier in the other program. Any existing Lifetime Status you already hold within either program will still be enjoyed within that program. We’re working on more ways to recognize your loyalty and Lifetime Status as we work towards harmonizing the programs, which we don’t anticipate happening until 2018.

You can now link your Marriott Rewards or Ritz-Carlton Rewards account with your SPG account.

It will be a 3:1 transfer ratio between MR-SPG
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Old Apr 8, 16, 11:29 am
  #1  
Company Representative - Starwood
Original Poster
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Latest on the Starwood and Marriott merger : deal closed on 23 Sep.

Today the shareholders from both Marriott and Starwood have approved the merger. Shortly we will be sending the following email to our members, and we wanted to be sure to share it here quickly as well.

Nearly five months ago we shared the news that Starwood Hotels & Resorts is joining with Marriott International to create the world’s biggest and best hotel company — with 5,500 hotels and resorts in more than 100 countries. Today we’re pleased to announce that the shareholders of each company have approved the merger.

Since the original announcement, our members have asked many questions about the future of Starwood Preferred Guest® (SPG®). Soon we will begin the long journey to integrate the very best of SPG and Marriott Rewards®. Through this process, your perspective will help guide these discussions as we consider the following:

  • How do we continue to deliver the unique experiences, benefits and rewards you’ve come to expect both in and out of our hotels and resorts?
  • How do we take full advantage of the extraordinary new range of hotels, resorts and destinations that will be the hallmark of a combined Starwood and Marriott to add new recognition and benefits for you?
  • How do we protect the value of your currency and status, whether your Starpoints® balance, lifetime status or membership level?

Getting answers to these complicated, important questions will take time. In fact, we don’t anticipate launching a newly combined program until 2018. This means SPG will continue to run separately until then. In the meantime, we’re actively exploring ways to build bridges between the two programs to further enhance your experience.

In addition, we are not standing still: Among other things, we’re bringing you new access to one-of-a-kind hotels from Tribute Portfolio™ and Design Hotels™, plus exciting new SPG MomentsSM experiences through our unique partnerships with Major League Baseball®, Mercedes AMG Petronas and more.

Know that we’re listening to your feedback, and we value your input. Our merger is on track to close midyear, and as we have more news to share, we will reach out to you. You can also find the latest updates at spg.com/updates and via Twitter (@spg). Our members are at the core of everything we do, and that will not change. We remain at your service wherever you need us — in our hotels, at spg.com, on the SPG apps or via our Customer Contact Centers.

Thank you for sharing your travels with SPG.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Apr 8, 16, 11:40 am
  #2  
 
Join Date: Sep 2010
Location: Chicago
Programs: BonVoyage LTT (RIP SPG); Hyatt Somethingorother; UA Gold
Posts: 953
*pours one out*

Thanks for the update, William. I truly hope that the level of service we've become accustomed to as SPG loyalists--from you and your team here and others in the Starwood organization--will carry over into the culture of the merged organization.
CLEguy is online now  
Old Apr 8, 16, 11:50 am
  #3  
A FlyerTalk Posting Legend
 
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 68,039
Thanks William for the update!

Knowing Marriott we won't get an email from them re: it until the middle of next week

Cheers.
SkiAdcock is offline  
Old Apr 8, 16, 11:52 am
  #4  
Suspended
 
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Talking

Getting answers to these complicated, important questions will take time. In fact, we don’t anticipate launching a newly combined program until 2018. This means SPG will continue to run separately until then. In the meantime, we’re actively exploring ways to build bridges between the two programs to further enhance your experience.
All those people worried (and having hissyfits) about a merged program later this year or next can relax.....for now!
KENNECTED is offline  
Old Apr 8, 16, 11:52 am
  #5  
 
Join Date: Sep 2010
Location: Chicago
Programs: BonVoyage LTT (RIP SPG); Hyatt Somethingorother; UA Gold
Posts: 953
Originally Posted by SkiAdcock View Post
Thanks William for the update!

Knowing Marriott we won't get an email from them re: it until the middle of next week

Cheers.
Because poor service is actually better and preferable!
CLEguy is online now  
Old Apr 8, 16, 11:53 am
  #6  
 
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Ambassador (LTT)
Posts: 1,852
Originally Posted by SkiAdcock View Post
Thanks William for the update!

Knowing Marriott we won't get an email from them re: it until the middle of next week

Cheers.
Good to know regarding Marriott!

My thoughts exactly CLEguy
supatight80 is offline  
Old Apr 8, 16, 12:15 pm
  #7  
cln
 
Join Date: Mar 2010
Location: Europe/SEA
Programs: TK E+, Bonvoy LT Plat, Hilton Diamond, IHG Platinum, Dusit Gold
Posts: 1,660
thanks for the message :<

2019 i would have hit lifetime plat :<<<
cln is offline  
Old Apr 8, 16, 12:25 pm
  #8  
 
Join Date: Mar 2010
Location: USA
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Originally Posted by cln View Post
thanks for the message :<

2019 i would have hit lifetime plat :<<<
And maybe you still can.
SFBayGuy is offline  
Old Apr 8, 16, 12:53 pm
  #9  
 
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 6,625
Originally Posted by Starwood Lurker View Post

Soon we will begin the long journey to integrate the very best of SPG and Marriott Rewards®.
I only hope that Marriott's mastery of the English language (or integrity) is better than Delta's:

“Delta’s focus during 2009 is to align the Delta SkyMiles and Northwest WorldPerks frequent flier programs with the goal of creating a single, best-in-class program for our members in 2010,” Delta spokesman Anthony Black said in a statement.
Sabai is offline  
Old Apr 8, 16, 1:21 pm
  #10  
 
Join Date: Apr 2013
Posts: 274
Originally Posted by KENNECTED View Post
All those people worried (and having hissyfits) about a merged program later this year or next can relax.....for now!
Unfortunately it doesn't mean they can't start the devaluations immediately
kulflyer is offline  
Old Apr 8, 16, 1:21 pm
  #11  
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
 
Join Date: Oct 2002
Location: McKinney, TX, USA
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Originally Posted by CLEguy View Post
Because poor service is actually better and preferable!
It should be interesting to see how things play out. But as of right now. It looks like Starwood has a link to the latest merger info on their front webpage. Marriott has one as well. Starwood has made an announcement post on FT. Marriott has made an announcement post on their Insider's forum. I haven't received any emails on this from Starwood yet nor have I received one from Marriott.

So it looks like both are providing about the same "service" so far.
hhoope01 is offline  
Old Apr 8, 16, 1:23 pm
  #12  
Moderator: GLBT travelers, India-based Airlines and India; FlyerTalk Evangelist
 
Join Date: Jan 2004
Location: Asia
Programs: Yes!
Posts: 15,479
Two more years. #SPGLife

Sigh................
AJLondon is offline  
Old Apr 8, 16, 1:33 pm
  #13  
 
Join Date: Sep 2010
Location: Chicago
Programs: BonVoyage LTT (RIP SPG); Hyatt Somethingorother; UA Gold
Posts: 953
Originally Posted by hhoope01 View Post
It should be interesting to see how things play out. But as of right now. It looks like Starwood has a link to the latest merger info on their front webpage. Marriott has one as well. Starwood has made an announcement post on FT. Marriott has made an announcement post on their Insider's forum. I haven't received any emails on this from Starwood yet nor have I received one from Marriott.

So it looks like both are providing about the same "service" so far.
The expectation of a super-engaged Marriott loyalist upthread is one of a lack of communication from a company with whom she does business.

Hence my comment.
CLEguy is online now  
Old Apr 8, 16, 1:45 pm
  #14  
A FlyerTalk Posting Legend
 
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 68,039
Originally Posted by CLEguy View Post
The expectation of a super-engaged Marriott loyalist upthread is one of a lack of communication from a company with whom she does business.

Hence my comment.
I think you're reading too much into a tongue & cheek comment

Cheers.
SkiAdcock is offline  
Old Apr 8, 16, 1:59 pm
  #15  
 
Join Date: Mar 2013
Programs: UA 1K; Marriott LT Titanium; Hyatt Globalist
Posts: 644
Originally Posted by hhoope01 View Post
It should be interesting to see how things play out. But as of right now. It looks like Starwood has a link to the latest merger info on their front webpage. Marriott has one as well. Starwood has made an announcement post on FT. Marriott has made an announcement post on their Insider's forum. I haven't received any emails on this from Starwood yet nor have I received one from Marriott.

So it looks like both are providing about the same "service" so far.
I just got the email from SPG with the Lurker's exact message. I'm sure Marriott will send one out in the next couple of days as well
awu25 is offline  

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