Aug 25, 2017, 7:19 am
Last edit by: Oxon Flyer
It can take up to 7 business days from the day you qualified for your Lifetime Platinum status to be picked up by the system.
Starwood / Marriott merger
Q : What will happen to my Lifetime Status when the programs merge together in the future?
A : Rest assured we will always recognize your Lifetime Status, whether it is today in your earned program or in the future with a new, combined program.
http://members.marriott.com/faq/#what-will-happen-to-my-lifetime-status-when-the-programs-merge-together-in-the-future
Starwood / Marriott merger
Q : What will happen to my Lifetime Status when the programs merge together in the future?
A : Rest assured we will always recognize your Lifetime Status, whether it is today in your earned program or in the future with a new, combined program.
http://members.marriott.com/faq/#what-will-happen-to-my-lifetime-status-when-the-programs-merge-together-in-the-future
Discussion: SPG Lifetime™ Gold and SPG Lifetime™ Platinum status
Sep 6, 2018, 1:13 pm
#2146
Join Date: Jul 2009
Posts: 612
I am an SPG Lifetime Gold (since 2017) but also showing Marriott Lifetime Sliver Elite since my accounts merged. . I have been diligently chekcing my account every day but with no change in status. Frustrating...
Sep 7, 2018, 7:53 am
#2147
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
There is still a lot of work to be done, so a delay is not surprising to me. What's your annual status showing after combining your accounts? If it's higher than your LT status, that's what benefits should kick in. If not, and you have stays that should have received additional points, track your transactions and make sure they adjust your account accordingly, but I understand transactions aren't posting (just totals updated) so that may take more time.
Sep 8, 2018, 5:43 am
#2148
Join Date: May 2003
Location: LAX
Programs: DL-Plat, UA-Plat 2MM, AA-PlatPro, B6-Mosaic 3, AY-Plat, HY-Globalist, MR-LT Plat, HH-Gold
Posts: 1,237
Same here although I have NOT merged accounts. I have been an SPG LT Gold for many years, but my SPG account now reflects LT Silver with 339 nights and 10 years as Gold/Plat. Up to now, I haven’t been paying much attention and just wanted to let the dust settle, plus I currently hold Plat status, which is correctly displaying across both platforms (linked profiles, but not merged). Are there still corrections to come or is it time to act?
Sep 8, 2018, 8:05 am
#2149
Join Date: Mar 2014
Location: NYC
Programs: DL Platinum, AA Plat Pro, Bonvoy Lifetime Platinum, JetBlue Mosaic 3, Amtrak Select
Posts: 966
I am 2 nights away from achieving LT Gold under old SPG Rules. I'm terrified to merge accounts... and am hoping that by October (when I have 3 nights planned that will also renew Platinum) this will be all sorted through, but my patience and optimism are waning.
Sep 8, 2018, 2:30 pm
#2150
Join Date: Apr 2016
Location: Europe
Programs: ex-SPG Platinum, Marriott LG, *G United
Posts: 245
Same. Was SPG lifetime gold from around 2015, but now lifetime silver?? Still waiting for this to be corrected. Even though I am platinum this year, for my stay yesterday at the 4P Padova my key envelope\pocket had ‘Silver Elite’ on it. Maaaaaan. Still was given a suite upgrade though, which was really nice of them.
The Padova Four Points was a nice stay overall, not nearly the disaster it has been made out to be elsewhere in these forums. Clean, friendly, renovated & affordable.
The Padova Four Points was a nice stay overall, not nearly the disaster it has been made out to be elsewhere in these forums. Clean, friendly, renovated & affordable.
Sep 8, 2018, 9:39 pm
#2151
Join Date: Jul 2004
Location: California
Programs: Delta Gold, Marriott Titanium
Posts: 131
How much longer is this All going to take to get fixed? I made lifetime Gold under SPG a couple years ago. Now Marriott/SPG app shows me as lifetime Silver... also, I was at 350 night last just last week in the combined system, now somehow I’m at 335 nights... tired of this ... hurry up and get your act together Marriott! You’ve been planning this integration for over 3 years now. Sad !
Last edited by bdschobel; Sep 9, 2018 at 1:51 pm Reason: edited out masked profanity
Sep 9, 2018, 8:22 am
#2152
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
How much longer is this All going to take to get fixed? I made lifetime Gold under SPG a couple years ago. Now Marriott/SPG app shows me as lifetime Silver... also, I was at 350 night last just last week in the combined system, now somehow I’m at 335 nights... tired of this ... hurry up and get your act together Marriott! You’ve been planning this integration for over 3 years now. Sad !
Hopefully you have a screenshot of your LT nights before the merger in case things don't self-correct.
Last edited by bdschobel; Sep 9, 2018 at 1:52 pm Reason: edited quote
Sep 9, 2018, 12:14 pm
#2153
Join Date: Jul 1999
Programs: QF WP, AA EXP
Posts: 3,520
My lifetime nights are finally correct. I have not merged accounts and will not do so until next year. I'm 20 nights away from qualifying for lifetime platinum and plan to do this by the end of the year. The systems have been so confused/inaccurate/lame that I don't want to add anything new to the mix. The way things have been going I predict it is going to be a challenge/fight to have my lifetime platinum status granted under the old rules... Legacy SPG hotel stays are going to my "SPG" account and any Marriott stays will continue to go to the separate Marriott Rewards account so the night counts will be clear.
Sep 11, 2018, 9:06 pm
#2154
Join Date: Apr 2006
Programs: DL Plat, Bonvoy Titanium
Posts: 218
Is there any way for me to go back to see the legacy SPG Promos lifetime status? I really thought I was already at 7 years platinum earlier this year and have since qualified for another year (right around the cutover -- 25 stays about a day before and 50 nights a little later in August). So.... I was expecting to see 8 years now, but I am seeing 6 years in the Marriott lifetime status site.
I tried emailing SPG/MR support and asked for they years -- they told me that 2012 was my first year of Platinum (and have been ever since). I asked them to confirm my stays/nights for 2011, which they said they couldn't go back that far. I am trying to see if I qualified during 2011 (which would put my current count at 8 years since 2011-2018 inclusive is 8 years), or whether I qualified in 2012 in which case I am at 7 years (and maybe MR is just not updated for this most recent year yet).
I tried emailing SPG/MR support and asked for they years -- they told me that 2012 was my first year of Platinum (and have been ever since). I asked them to confirm my stays/nights for 2011, which they said they couldn't go back that far. I am trying to see if I qualified during 2011 (which would put my current count at 8 years since 2011-2018 inclusive is 8 years), or whether I qualified in 2012 in which case I am at 7 years (and maybe MR is just not updated for this most recent year yet).
Sep 12, 2018, 9:27 am
#2155
Join Date: Dec 2001
Location: Albany, NY, USA
Programs: LT Mariott Platinum?, SPG Gold, Hilton Silver, AA Gold, Amtrak Nothing.
Posts: 104
You can try asking for your master statement. (I am not sure if they are still doing so post rewards merger.) The email was/is?
[email protected]
They can only go back to 2003 in terms of data.
Hope this helps.
[email protected]
They can only go back to 2003 in terms of data.
Hope this helps.
Sep 13, 2018, 7:58 am
#2156
Join Date: Apr 2016
Location: Europe
Programs: ex-SPG Platinum, Marriott LG, *G United
Posts: 245
SPG Lifetime Gold but now Marriott Lifetime Silver??
I see in the forums that this has happened to many other people. Before the Aug. 18 consolidation Marriott assured as all not to worry, that lifetime gold would carry over. It has been nearly a month now and still no change. Emails to Marriott rewards support are not being answered. What is the best way to quickly get this corrected?
Sep 13, 2018, 10:36 am
#2157
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I see in the forums that this has happened to many other people. Before the Aug. 18 consolidation Marriott assured as all not to worry, that lifetime gold would carry over. It has been nearly a month now and still no change. Emails to Marriott rewards support are not being answered. What is the best way to quickly get this corrected?
Sep 19, 2018, 10:35 am
#2158
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
Confused about hitting LTP through legacy SPG method
Going for lifetime platinum --
I've got 471 lifetime Starwood nights and 20 lifetime Marriott nights. I'm 10 years platinum. Will I need to get 29 nights in any Marriott or Starwood this year or will I need 9 nights in Starwood or Marriott? Or if 29 must those all be Starwood?
There are blog posts implying even for legacy 500 night counts Marriott stays this year will count.
So confused!
I've got 471 lifetime Starwood nights and 20 lifetime Marriott nights. I'm 10 years platinum. Will I need to get 29 nights in any Marriott or Starwood this year or will I need 9 nights in Starwood or Marriott? Or if 29 must those all be Starwood?
There are blog posts implying even for legacy 500 night counts Marriott stays this year will count.
So confused!
Sep 19, 2018, 10:45 am
#2159
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
You need 500 nights in legacy program or 600 nights in the combined program (plus 10 years of Plat status)..
Sep 19, 2018, 12:54 pm
#2160
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
But will that delta to hit 500 this year include Marriott stays this year? Information is conflicting online