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[NOW EXPIRED] PROMO: SPG Getaway Free (Earn May-July 2011)

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[NOW EXPIRED] PROMO: SPG Getaway Free (Earn May-July 2011)

 
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Old Apr 20, 2011, 2:32 pm
  #271  
Company Representative - Starwood
Original Poster
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by point bonita lighthouse
William,
If one makes the reservation using SPG award points could one then seamlessly exchange this promotion's certificates for the points?
The training department advises that the policy is the same regardless of whether it is an award reservation or a paid reservation. Any change in status of this sort requires that new availability is checked and, if possible, a new reservation made in its place. An existing award or paid reservation should not be able to be converted to a promotional award reservation.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Apr 20, 2011, 6:29 pm
  #272  
 
Join Date: Nov 2002
Location: Maryland, near DC
Programs: UA 1k MM, AA EXP MM, Marriott Bonvoy Lifetime Titanium, HHonors Diamond, Avis First (oh boy)
Posts: 539
planning a meeting - can i get points/credit for rooms?
Hi William,

So i'm organizing a small meeting for work in mid July and i will likely need to book a block of 20 rooms at a Westin in a major metro city. Somehow a long time ago i was also set up as a starwood preferred planner. Can i somehow make this booking work for me in terms of getting credits towards this promo (beyond the 1 room which will obviously be for my own use)?

Thanks!
Corbetti
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Old Apr 20, 2011, 8:54 pm
  #273  
 
Join Date: Feb 2010
Programs: MR-Amb, Hyatt-Globalist, AA-EXP
Posts: 1,744
Originally Posted by Starwood Lurker
An existing award or paid reservation should not be able to be converted to a promotional award reservation.
This is a really stupid rule. If you already have a certain room type booked, it's "available." I could see not converting a paid reservation, but not converting a points reservation is pretty ridiculous. I love the fact that Hyatt does this and hopefully SPG will follow suit eventually.
spgplat21 is offline  
Old Apr 20, 2011, 9:03 pm
  #274  
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Originally Posted by spgplat21
This is a really stupid rule.
It would allow all sort of "speculative" bookings and be quite unfair to people who play by the rules.
mahasamatman is offline  
Old Apr 20, 2011, 9:19 pm
  #275  
 
Join Date: Feb 2010
Programs: MR-Amb, Hyatt-Globalist, AA-EXP
Posts: 1,744
Originally Posted by mahasamatman
It would allow all sort of "speculative" bookings and be quite unfair to people who play by the rules.
I totally agree that this has been a problem with Hyatt and I'm not advocating that they follow what some Hyatt reps have done and allowed bookings without the points or FFNs in your account.

But if you have the points in your account and have the award reservation confirmed, I don't see the risk of speculative bookings as a strong enough reason to prevent converting those stays to the promo nights.
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Old Apr 20, 2011, 9:33 pm
  #276  
 
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
Originally Posted by spgplat21
But if you have the points in your account and have the award reservation confirmed, I don't see the risk of speculative bookings as a strong enough reason to prevent converting those stays to the promo nights.
Then if you have the money in your wallet, why not allow booking standard rooms with cash with the ability to convert to promo nights? What's the difference?

I wouldn't object if the member were willing and able to book the standard award as non-cancelable/non-refundable. But I suspect that the rule is there because the privilege has gotten abused in the past. Any abuse of this rule can be very costly to hotels if there are last-minute cancellations of speculative bookings.
sc flier is offline  
Old Apr 20, 2011, 9:34 pm
  #277  
 
Join Date: Dec 2004
Location: The City of Angels
Programs: UA Gold, Hyatt Globalist, Marriott LTP, Hilton Gold
Posts: 406
Originally Posted by mahasamatman
It would allow all sort of "speculative" bookings and be quite unfair to people who play by the rules.
While I'm not sure speculative booking would be breaking any rules (although I could have missed something in the promo's or SPG's T&C), I think I agree with the policy. The free nights have a finite shelf life and I would think SPG would want to give those that earned them every opportunity to use them rather than have folks hold onto award space they may or may not use.
el_tigre is offline  
Old Apr 21, 2011, 7:57 am
  #278  
 
Join Date: Jan 2005
Location: NYC
Posts: 752
Originally Posted by spgplat21
This is a really stupid rule. If you already have a certain room type booked, it's "available." I could see not converting a paid reservation, but not converting a points reservation is pretty ridiculous. I love the fact that Hyatt does this and hopefully SPG will follow suit eventually.
i disagree respectfully. i like the rule as it prevents speculative bookings which could decrease inventory for others.
ethang801 is offline  
Old Apr 21, 2011, 7:59 am
  #279  
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Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
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Originally Posted by corbetti
Hi William,

So i'm organizing a small meeting for work in mid July and i will likely need to book a block of 20 rooms at a Westin in a major metro city. Somehow a long time ago i was also set up as a starwood preferred planner. Can i somehow make this booking work for me in terms of getting credits towards this promo (beyond the 1 room which will obviously be for my own use)?

Thanks!
Corbetti
Normally, rooms booked as a block do not get credited to a Preferred Planner's account as a stay. Unless they do, this won't work.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Apr 22, 2011, 12:30 pm
  #280  
 
Join Date: Oct 2010
Posts: 62
Originally Posted by points_maniac
How about a weekend at the Westin in Napa Valley. That is a very nice property and would be driving distance for you.
Does the Westin Napa's Delux rooms can be used in this promo? I heard the Westin have very limited number of Traditional rooms. It's almost impossible to get them unless you book way out in advance for those traditional rooms.
Doby is offline  
Old Apr 22, 2011, 12:39 pm
  #281  
Company Representative - Starwood
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Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by Doby
Does the Westin Napa's Delux rooms can be used in this promo?...
No, only the traditional room types would be available for use with this promotion.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Apr 23, 2011, 12:40 am
  #282  
 
Join Date: Oct 2009
Location: Germany
Programs: Hilton Lifetime Diamond, Marriott Gold, LH Senator, …
Posts: 259
Originally Posted by uxb
Wah! (but I hope you enjoy your stay... Four weeks!!!! Exciting! ^)
Well, it's work related and I spend around 220 nights per year at hotels. So nothing really exciting here. Plus The Nines is not that great of a hotel. During my last 3 week stay I got no upgrade and no welcome present. The only Plat recognition I received was the lounge access which I rarely use. But I AM excited about not having to travel for 4 weeks!
Last edited by flo0816; Apr 23, 2011 at 1:10 am
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Old Apr 23, 2011, 12:54 am
  #283  
 
Join Date: Oct 2009
Location: Germany
Programs: Hilton Lifetime Diamond, Marriott Gold, LH Senator, …
Posts: 259
Originally Posted by chicaloca453
You also could maximize it. Get your wife a SPG number and check in and out daily but tell them you want to keep the same room. Rotate reservations between your account and her account. It's a tiny hassle to go by the desk and re-key every day but minimal to the benefits earned. Then you end up with 28 stays total aka 9 free nights. It does work. We do it with Hyatt all the time.
Two problems with that:

1. I am not married. 220 n/y BIB should tell you the sad story.
2. It's a business stay, so no wife allowed...and...see 1.

I know I could do hotel hopping but after a long work day on the road I am not really in the mood to pack my stuff in the evening, check out in the morning, check back in and go back to work.
Last edited by flo0816; Apr 23, 2011 at 1:05 am
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Old Apr 23, 2011, 12:59 am
  #284  
 
Join Date: Oct 2009
Location: Germany
Programs: Hilton Lifetime Diamond, Marriott Gold, LH Senator, …
Posts: 259
Originally Posted by controller1
Excuse me, I forgot that this is FT and even though this is a three-month promo I should have known someone would take it to the extreme.
As a controller that should have been you!
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Old Apr 23, 2011, 6:30 am
  #285  
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Originally Posted by flo0816
As a controller that should have been you!
LOL. In business, yes. On FT, no.
controller1 is offline  



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