SPG no longer doing instant internal transfers
Jan 19, 2011, 4:02 pm
#91
Join Date: Feb 2005
Location: DCA
Programs: Aeroplan Canada (25k), Hyatt (Globalist), Marriott (Platinum)
Posts: 193
Wife called in to transfer a bunch of points to my account today.
Same address but different last names.
She was told it would take 3-5 days.
So we shall see.
Obviously, I would much prefer instant transfers. In fact, the points are needed for an Aeroplan booking and there is a significant chance that the seat I am looking to book will be gone in 3-5 days.
However, there is nothing like excessive fraud to drain from a company's ability to provide tangible benefits to the honest.
So, it is what it is, and I'm basically happy with the fact that SPG allows us to transfer points without paying a penalty.
Same address but different last names.
She was told it would take 3-5 days.
So we shall see.
Obviously, I would much prefer instant transfers. In fact, the points are needed for an Aeroplan booking and there is a significant chance that the seat I am looking to book will be gone in 3-5 days.
However, there is nothing like excessive fraud to drain from a company's ability to provide tangible benefits to the honest.
So, it is what it is, and I'm basically happy with the fact that SPG allows us to transfer points without paying a penalty.
Jan 20, 2011, 1:29 pm
#92
Join Date: Feb 2005
Location: DCA
Programs: Aeroplan Canada (25k), Hyatt (Globalist), Marriott (Platinum)
Posts: 193
[email protected] is the email you want - send the names, spg #s, and transfer amount and the process can speed up greatly. My email at 10pm last night was resolved by 7am.
I'd love to have the my current transfer expedited, as I fear I'm going to miss the seat I'm trying to book, but I'm a bit wary of emailing all that personal info.
Thanks,
MARS1982
Jan 20, 2011, 1:44 pm
#93
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Expedited transfers are possible with three airlines and Aeroplan is not one of them. It can take up to 30 days to affect a transfer to Aeroplan. Longer if the airline rejects it for some reason.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Jan 20, 2011, 1:55 pm
#94
Join Date: Feb 2005
Location: DCA
Programs: Aeroplan Canada (25k), Hyatt (Globalist), Marriott (Platinum)
Posts: 193
Feb 2, 2011, 10:31 am
#95
Join Date: Feb 2011
Posts: 1
Transferring Starwood Points to another Starwood account
Last week I tried to transfer some points to a friend that was going on vacation and now it seems that changing address to match does not work anymore and that we must provide proof if we do change addresses.
That totally blows
That totally blows
Feb 2, 2011, 10:33 am
#96
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Welcome to FT, maxipads!
Sorry to say, but the abuses of the system are what triggered enforcement.
Sorry to say, but the abuses of the system are what triggered enforcement.
Feb 2, 2011, 10:48 am
#97
Join Date: Dec 2007
Location: SFO
Posts: 4,916
) ?welcome to FT
Feb 2, 2011, 12:24 pm
#98
Join Date: Jan 2011
Location: Washington, DC
Programs: SPG Gold, Hilton Gold, Priority Platinum, Hyatt Platinum
Posts: 38
Transfering Points
I successfuly transferred points to another member of my household a few weeks ago. It took about five days for the points to go through, but it was pretty easy. They did stipulate that both accounts had to be at the same address.
Feb 2, 2011, 12:34 pm
#99
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Welcome to FT, rachel645!
Yes, that's the way it should work. What SPG is cracking down on is people changing their address, transferring, and changing their address back to get around the rules.
Yes, that's the way it should work. What SPG is cracking down on is people changing their address, transferring, and changing their address back to get around the rules.
Feb 9, 2011, 7:58 am
#100
Join Date: May 2005
Location: 1A
Posts: 1,350
This paragraph was just added to SPG T&C:
11.2 You may transfer Starpoints from one Starwood Preferred Guest Account to another Account under specific conditions. Both accounts must have been active for at least 30 days. Except for SVO members, both members must have the same residential mailing address and cannot be a P.O. Box, APO or SPO address. SVO Owner members may transfer Starpoints to another SVO Owner member account, regardless of the address on each Account. Starwood reserves the right to refuse any transfers.
11.2 You may transfer Starpoints from one Starwood Preferred Guest Account to another Account under specific conditions. Both accounts must have been active for at least 30 days. Except for SVO members, both members must have the same residential mailing address and cannot be a P.O. Box, APO or SPO address. SVO Owner members may transfer Starpoints to another SVO Owner member account, regardless of the address on each Account. Starwood reserves the right to refuse any transfers.
Feb 9, 2011, 12:46 pm
#101
Join Date: Apr 2010
Posts: 121
Well, I think things are not that easy anymore :-(
Feb 9, 2011, 1:35 pm
#102
Join Date: Jul 2010
Posts: 223
Just to clarify, what you were trying to do is fraud, and SPG is no longer letting you commit fraud. It was never endorsed by SPG and is most definitely not a right granted to you.
Last edited by rearview; Feb 9, 2011 at 1:35 pm Reason: typo
Feb 12, 2011, 7:07 pm
#103
Join Date: Mar 2004
Location: EWR, ORD, IAH, LGA
Programs: UA GS, AA CK, DL PLT, HH DIA, MARRIOTT PLT, FAIRMONT LT PLT, HYATT DIA, SIXT PLT, AVIS PC
Posts: 506
I think the term "fraud" is way too harsh. Giving your friend some points was never a problem in the past and assuming he is not trying to sell the points should not be a problem.
Feb 12, 2011, 7:23 pm
#104
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Feb 25, 2011, 8:10 pm
#105
Join Date: Jan 2009
Location: WAS
Programs: AA EXP2M, DL 1MM DM ext, UA PP <=> HH G/Marr PE/Hyatt G/IHG P FT RA ( Recovering Addict)
Posts: 4,596