SPG no longer doing instant internal transfers
Feb 25, 2011, 8:28 pm
#106
Join Date: Jul 2005
Location: Atlántida, Canelones, Uruguay (MVD) and rarely GNV
Programs: AV LifeMiles, CM ConnectMiles, BA Exec Club. Former:ex-ASGold, ex-UA1K, ex-COPlat, ex-NWGold.
Posts: 2,673
This paragraph was just added to SPG T&C:
11.2 You may transfer Starpoints from one Starwood Preferred Guest Account to another Account under specific conditions. Both accounts must have been active for at least 30 days. Except for SVO members, both members must have the same residential mailing address and cannot be a P.O. Box, APO or SPO address. SVO Owner members may transfer Starpoints to another SVO Owner member account, regardless of the address on each Account. Starwood reserves the right to refuse any transfers.
11.2 You may transfer Starpoints from one Starwood Preferred Guest Account to another Account under specific conditions. Both accounts must have been active for at least 30 days. Except for SVO members, both members must have the same residential mailing address and cannot be a P.O. Box, APO or SPO address. SVO Owner members may transfer Starpoints to another SVO Owner member account, regardless of the address on each Account. Starwood reserves the right to refuse any transfers.
I appreciate SPG's attempts to combat fraud and abuse. But discriminating in interstate commerce on benefits based on what the USPS does or does not do for mail delivery should be illegal. And I use "illegal" deliberately - if the US Government-chartered United States Postal Service (yes, a "private" corp but govt-chartered and controlled) says PO Box xxxx Dillon Colorado 80435 is my ONLY LEGAL MAIL ADDRESS, it should be against the law for SPG to deny me any benefit that they would grant someone in a different zip code.
(Same to Sears on rebates, opening mileage credit cards with various banks that don't have separate mailing/legal address fields, etc.)
Many companies don't realize that probably a million or more US residents MUST use a PO Box as their only legal mailing address. Lurkers, please address.
Mar 8, 2011, 4:17 pm
#107
Join Date: Jun 2001
Location: Victoria, B.C.
Programs: Hyatt Globalist, AA Gold LT
Posts: 1,941
Has anyone confirmed if you can book a room for someone else using your own points?
If I want to book a room for my friend using my points, is it allowed, or do I also need to be in the reservation?
If I want to book a room for my friend using my points, is it allowed, or do I also need to be in the reservation?
Mar 8, 2011, 4:22 pm
#108
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 8, 2011, 4:30 pm
#109
Join Date: Sep 2010
Location: Phoenix, AZ
Programs: Starwood, Delta, American Airlines, USA, United
Posts: 223
The reservation needs to be held in your name and your friend needs to be added as a guest in the room.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 8, 2011, 4:39 pm
#110
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 8, 2011, 6:33 pm
#111
Join Date: Jan 2008
Posts: 78
You don't. You call in or click to chat to get it added to an existing reservation.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 8, 2011, 10:04 pm
#112
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
Mar 9, 2011, 7:52 am
#113
Join Date: Mar 2007
Posts: 3,990
There are towns where a PO Box is the ONLY legal mailing address, per the USPS. I know; I live in one of them. The entire county of Summit in Colorado, home of Breckenridge, Copper Mountain, Arapahoe Basin, and many other places (towns in upstate NY north of Syracuse where I have relatives) are PO Box-only locations. Street addresses result in destroyed or returned mail, and attempts to use software that uses the USPS database for address verification on the street address results in No-match conditions.
I appreciate SPG's attempts to combat fraud and abuse. But discriminating in interstate commerce on benefits based on what the USPS does or does not do for mail delivery should be illegal. And I use "illegal" deliberately - if the US Government-chartered United States Postal Service (yes, a "private" corp but govt-chartered and controlled) says PO Box xxxx Dillon Colorado 80435 is my ONLY LEGAL MAIL ADDRESS, it should be against the law for SPG to deny me any benefit that they would grant someone in a different zip code.
(Same to Sears on rebates, opening mileage credit cards with various banks that don't have separate mailing/legal address fields, etc.)
Many companies don't realize that probably a million or more US residents MUST use a PO Box as their only legal mailing address. Lurkers, please address.
I appreciate SPG's attempts to combat fraud and abuse. But discriminating in interstate commerce on benefits based on what the USPS does or does not do for mail delivery should be illegal. And I use "illegal" deliberately - if the US Government-chartered United States Postal Service (yes, a "private" corp but govt-chartered and controlled) says PO Box xxxx Dillon Colorado 80435 is my ONLY LEGAL MAIL ADDRESS, it should be against the law for SPG to deny me any benefit that they would grant someone in a different zip code.
(Same to Sears on rebates, opening mileage credit cards with various banks that don't have separate mailing/legal address fields, etc.)
Many companies don't realize that probably a million or more US residents MUST use a PO Box as their only legal mailing address. Lurkers, please address.
Cheers,
Mar 10, 2011, 11:46 am
#114
Join Date: Jan 2008
Posts: 78
I think you would not be able to find a lot of standard rooms with allowance of more than 2 persons in capacity. If you would like to use your Starpoints to redeem a larger room or one that is higher in category than a standard room, you would have to call up SPG to do so.
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
May 10, 2011, 8:53 pm
#115
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,640
For those familiar with the process, would a credit card, cell phone, or cable bill suffice?
My future BIL has already joined our family residence but we're not interested in changing names on the utility bill or wait in line for a DMV update on his driver's license.
Thanks in advance.
My future BIL has already joined our family residence but we're not interested in changing names on the utility bill or wait in line for a DMV update on his driver's license.
Thanks in advance.
May 10, 2011, 9:03 pm
#116
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Feb 23, 2015, 12:30 pm
#119
Join Date: May 2014
Posts: 12
[email protected] is the email you want - send the names, spg #s, and transfer amount and the process can speed up greatly. My email at 10pm last night was resolved by 7am.
Feb 23, 2015, 12:45 pm
#120
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
Actually, the vast majority of homeless people live in temporary accommodation, like hotels (though typically not Cat 7 SPG properties). Whilst not exactly "homeless", I've spent a couple of years without a residence - for most purposes I got away with pretending that an office I sometimes worked in was where I slept.