Platinum Upgrade Successes 2008
Jan 13, 2008, 10:54 am
#31
Join Date: Apr 2005
Programs: DL DM MM, Hyatt LT Globalist, SPG Gold, Marriott Gold, Hertz PC
Posts: 2,141
The upgrade held up- I'm in a great corner Mega room on the 17th floor. So far the service has been excellent also.
Fingers crossed that it stays that way! ^
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Jan 13, 2008, 12:37 pm
#32
Join Date: Apr 2007
Programs: Hilton Diamond, IHG Diamond Ambassador
Posts: 178
Jan 13, 2008, 1:21 pm
#33
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,023
If the hotel had free, eligible standard suites, then this indeed is bad practice. If not, then demanding to be given a suite at the expense of someone else is bad practice. No doubt it was the former in this case, but I have seen examples of the latter whilst checking in on a couple of occasions too.
Jan 13, 2008, 1:26 pm
#34
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,023
Sheraton Fota Island, Cork
Upgraded from a standard room booked on a Travelzoo rate to a Deluxe Suite. In this case it was the Oak Suite having stayed in the Cherry Suite on our last trip.
Fabulous room as always and fantastic service again from the staff at the hotel. Plats get treated very well at this hotel (as I'm sure do Golds as I was at that status last time we visited.) It is because of reasons like this that the "Pop the Cork Do" is being hosted at this hotel later this year. See below in my signature file if fancy it. (Sorry, cheap plug!)
Fabulous room as always and fantastic service again from the staff at the hotel. Plats get treated very well at this hotel (as I'm sure do Golds as I was at that status last time we visited.) It is because of reasons like this that the "Pop the Cork Do" is being hosted at this hotel later this year. See below in my signature file if fancy it. (Sorry, cheap plug!)
Jan 13, 2008, 2:29 pm
#35
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
Le Meridien Cairo Airport - Upgrade to a suite.
I was only there for 2.5 hours for a quick nap from midnight to 02:30 am before my next flight. Suite was so la la. Bit dated and worn.
I was only there for 2.5 hours for a quick nap from midnight to 02:30 am before my next flight. Suite was so la la. Bit dated and worn.
Jan 14, 2008, 8:49 am
#36
Join Date: Jul 2005
Programs: SPG Plat, UA 1K, SQ PPS
Posts: 24
Sheraton Singapore
Back at the Sheraton Singapore and was upgraded to a room with pool access. No suite upgrade (again). In my past 7 stays, I've only been upgraded to a suite just once (Le Meridien Shanghai) Any help on improving my odds?
Jan 14, 2008, 1:03 pm
#37
Join Date: Mar 2003
Location: Boston, MA,
Programs: AA Gold 1MM, Delta PM, *wood Ambassador Plat, Marriott Self-Imposed Exile
Posts: 679
Westin Cancun. Upgrade to a suite once i notified them that i was a platinum. (they didn't believe and were protesting the idea of calling SPG to find out)
Jan 15, 2008, 4:20 am
#38
Join Date: Jan 2006
Location: Sydney
Programs: Qantas Platinum, HH Blue, SPG PLatinum
Posts: 289
Upgrades
22 Dec 07 Sheraton Hotel Sydney uppgraded to suite
10 Jan 08 Westin Kuala Lumpur two rooms, one upgraded to one br suite (club access for 4)
12 Jan 08 le meredien Singapore two rooms, one upgrade to suite (club access for 4)
13 Jan 08 4 Pts Sydney suite upgrade
10 Jan 08 Westin Kuala Lumpur two rooms, one upgraded to one br suite (club access for 4)
12 Jan 08 le meredien Singapore two rooms, one upgrade to suite (club access for 4)
13 Jan 08 4 Pts Sydney suite upgrade
Jan 15, 2008, 5:03 am
#39
Join Date: Mar 2005
Programs: IHG Diamond Ambassador, Accor Plat, M&M FTL, BA Blue, QR Gold
Posts: 3,738
Sheraton H&T Brussels. Suite upgrade from el-cheapo EUR 89 internet rate (weekend stay). Suite OK, with some "original features"... late 60s early 70s tiles and wallpaper. It they keep it like that for another 20 years it'll be a design classic and they'll be able to advertise "period features"
Jan 15, 2008, 6:23 am
#40
Join Date: May 2005
Posts: 2,894
LM Split, LAV (Croatia): Classic room to a large "junior" suite.
Four Points SFO: basic room to a bi-level suite (not much to talk about though)
LM Pacific Tokyo: classic room (25 sq. meters) to a renovated classic room (same size). I would consider this not an upgrade... but got breakfast vouchers . Renovated rooms are better decorated but still lacking character. My rate was 11000 Yen so I am not complaining.
Four Points SFO: basic room to a bi-level suite (not much to talk about though)
LM Pacific Tokyo: classic room (25 sq. meters) to a renovated classic room (same size). I would consider this not an upgrade... but got breakfast vouchers . Renovated rooms are better decorated but still lacking character. My rate was 11000 Yen so I am not complaining.
Jan 16, 2008, 7:18 pm
#41
Join Date: Jun 2007
Location: Vancouver, Canada
Programs: HH Gold, PC Platinum, SPG Platinum, AM Gold, Avis First
Posts: 135
Sheraton Seattle, upgrade to Club level. Nothing special about the room at all, but it's close to the club floor and the fitness area. Decent cheese and warm appy selection in the club lounge, although it's a pay bar...
Jan 16, 2008, 10:46 pm
#42
Join Date: Nov 2003
Location: manhattan beach, ca , usa
Programs: UA 1P; SPG Plat;
Posts: 981
At W Court- NY tonight. Upgraded to Fantastic suite which makes about a 90% upgrade rate at this hotel, certainly my favorite W. There is a cool looking Bang & Olafson CD/Radio unit of some sort in the living room. Either it's broken or I can't figure out how to make it work! 
Even had no problem getting served down at WetBar. Must have been a slow night....but the bartender sure was nice to look at.
Even had no problem getting served down at WetBar. Must have been a slow night....but the bartender sure was nice to look at.
Jan 17, 2008, 12:07 am
#43
Join Date: Feb 2005
Location: YYZ/NYC/LHR/MEL
Programs: Marriott -Lifetime Platinum. A3 Gold (ex-Aeroplan-E50), Skymiles Gold, Hertz Gold, HH Gold
Posts: 309
Say nothing, and you probably won't get the suite...
Ask politely, and you may get the suite...
Insist firmly (including that you'll file a complaint if they're lying about availability), and you will probably get a suite !
Jan 17, 2008, 10:28 pm
#44
Join Date: Jun 2007
Location: Vancouver, Canada
Programs: HH Gold, PC Platinum, SPG Platinum, AM Gold, Avis First
Posts: 135
Sheraton Portland Airport, u/g to a mini-suite tonight. I have to say to anyone planning on being in Portland, if you don't mind being a little ways from downtown, I am upgraded virtually every single visit here, and the service is fantastic. They also did a recent reno that is still being completed so the club lounge has been relocated for about 2 more weeks. Great u/g opportunities here....
Jan 18, 2008, 8:39 am
#45
FlyerTalk Evangelist
Join Date: Feb 2006
Location: A festering pit; a pustule of a fistula set athwart the miasmic swamps of the armpit of the Gulf of Mexico - a Godforsaken wart upon a dark crevasse of the World. (IAH)
Programs: UA Lifetime Gold, BA Silver, Marriott Lifetime Plat, Hilton Gold, Accor Gold
Posts: 31,403
Holy &%$#! My reservation for the Sheraton Libertador Buenos Aires is showing...
Presidential Suite, Sweet Sleeper Bed, Oversized Living Room, Large Marble Bathroom, Cd/dvd Stereo
I have taken a screen-shot. I hope this is still true when I check in, in about 5 hours.
Presidential Suite, Sweet Sleeper Bed, Oversized Living Room, Large Marble Bathroom, Cd/dvd Stereo
I have taken a screen-shot. I hope this is still true when I check in, in about 5 hours.