Rapid Rewards 2.0 begins March 1, 2011

Old Jan 6, 11, 9:36 am
  #91  
 
Join Date: Dec 2009
Location: Los Angeles
Programs: Hyatt, SPG, Hilton, Choice, WN, AA, BA, UA, HA, Avis
Posts: 1,161
Sadly, this is likely going to mean the end of my relationship with WN.

I fly weekly from LAX to OAK. It's usually on the $59 WGA fares. Sometimes higher, sometimes lower.

This new system will crush my ability to earn awards at a reasonable rate.

It's not necessarily "unfair". I understand why WN is doing what they are doing.

My other problem with this new system is that its just too damn confusing. WN has been known for its simple and effective approach towards EVERYTHING. 1 class cabin. No "extra" charge for baggage, etc. No change fees. This new RR program is too confusing for a lot of people.

I dont like it.
rajuabju is offline  
Old Jan 6, 11, 9:37 am
  #92  
A FlyerTalk Posting Legend
 
Join Date: Apr 2001
Location: NYC
Posts: 69,204
Originally Posted by SWABrian View Post
Actually, the point system gives the flexibility to have more promotions, just as it will allow more partners to join. Before, the only currency was a flight credit, but now we will be able to offer different numbers of points for currencies.
I was referring to the DL promo in the post I quoted.

And, while I understand that A-List can be earned slightly more easily and the 25% incremental earn that comes along with that, I still maintain that the occasional, lowest fare customer is going to lose badly in the new program while the frequent BS customer is going to win handily. That's the way it should be from the company's perspective but it is bad for the consumers looking to maximize value on minimal spend.
sbm12 is offline  
Old Jan 6, 11, 9:38 am
  #93  
 
Join Date: Aug 2010
Programs: WN A-list, TSA-D Silver
Posts: 479
Originally Posted by jamesteroh View Post
I can't find anything on what happens if you have fractional credits. If you have .75 credits does that mean you can convert 300 points (.25 * 1200) into 1/4 credit to get your balance up to one credit?
looks like it from the FAQ:
Will I get Companion Qualifying Points for the credits I earned through Rapid Rewards Partners in 2011 prior to the transition to the new program?
Yes, you will receive Companion Qualifying Points for credits earned through Partners for the time period of January 1, 2011 through February 28, 2011 at the following rates:

.25 (quarter) credit = 300 Companion Qualifying Points

.5 (half) credit = 600 Companion Qualifying Points

1 (whole) credit = 1,200 Companion Qualifying Points
jordanmills is offline  
Old Jan 6, 11, 9:39 am
  #94  
 
Join Date: Jun 2010
Location: MCI
Posts: 19
The worst part to me is that they're starting us all at zero - so if you're an A-List weekly traveler now, you start at zero on Jan/March 1 with regards to earning rates, so at 2 flights a week you won't start earning the 25% bonus points until halfway through 2011, and the 100% bonus points until the end of the year - which puts you at a huge disadvantage for renewal.

I think they should automatically start all A-Listers at A-List earning status as of March 1 - it seems unfair that they make us start over again at zero.

Also, it doesn't look like they resolved the last-minute purchase problem for A-Listers, where if we buy a full-fare last-minute ticket, we get a C-25 boarding pass.

I can't say I'm a fan of the new program. Seems like short-haul frequent fliers like myself have the most to lose.
ninetynine is offline  
Old Jan 6, 11, 9:40 am
  #95  
 
Join Date: Aug 2010
Programs: WN A-list, TSA-D Silver
Posts: 479
Originally Posted by SWABrian View Post
Also, our elite levels remain based on numbers of flights flown (25 ows for A-List and 50ows for A-List preferred). In reality, it is now easier to obtain A-List status because under the current system 32 ows are required. One you have obtained either level, you earn more points on every flight. Some of you who are frequent shorthaul travelers may be missing this. Again, I would encourage all of you to try the simulator feature at newrapidrewards.com to compare how your current earning patterns will fare under the new system.
I don't see any simulator. Can you link to it?
jordanmills is offline  
Old Jan 6, 11, 9:44 am
  #96  
 
Join Date: Oct 1999
Location: IL & AZ
Programs: AA Lifetime Plat, WN CP, Latin Pass Bonus
Posts: 3,672
Qustions??

Just to confirm:

1. My CP expires 4/30/11. I have 98 points earned since April 2010 (2 points to go for next CP pass). If I get those 2 points by 15 March, will my new CP be valid until 12/31/2012?

2. I have a few Awards expiring over the next 8 months. Would it be wise to extend a couple of them now for another year and pay for shorter trips?? (I assume I will not earn many Awards in the future and Awards may become more valuable - flights more costly.) Or is it safe to wait until a month before Award expiration and do it then (will extensions be available?). If the Reissue provision for current Awards is good til end of Dec 2011, then I guess best to wait until close to expiration date so one gets a full extra year?

Thanks for input.
SAPMAN is offline  
Old Jan 6, 11, 9:52 am
  #97  
 
Join Date: Aug 2000
Location: LAS
Programs: WN:No status in 2015; UA:1K long gone (1995-2003).
Posts: 1,595
Originally Posted by expert7700 View Post
Yes, I checked for $19 Las-lax fares which are gone. If they were there I think I'd have a couple days of round trips ahead of me.
expert7700: I'm seeing $19 fares LAS/LAX January 24-27 and many Mondays, Tuesdays, Wednesdays and Thursdays in February, March, April and May.

(I did not check all subsequent posts before posting this, so someone else may have added this info upthread.)
Nevada1K is offline  
Old Jan 6, 11, 9:54 am
  #98  
 
Join Date: Aug 2010
Posts: 39
The simulator is a joke. I put in Tulsa to Dallas and it shows the Wanna Get Away fare at $87 for a total of 522 points.

In fact the majority of the Wanna Get Away fares are $39 which would be more like 282 points.

Southwest used to be so straightforward and honest. Now it is deception.
xadiohead is offline  
Old Jan 6, 11, 9:57 am
  #99  
 
Join Date: Jan 2003
Location: TUL, GO TU!
Programs: WN CP, AA
Posts: 81
If I am understanding correctly, will segments be calculated as:

TUL-DAL-HOU - 2 segments, with a change of aircraft and flight numbers at DAL, like AA, or 1 segment?
Clarence Iba is offline  
Old Jan 6, 11, 9:59 am
  #100  
 
Join Date: Dec 2010
Posts: 32
This is a 25% devaluation of SW Rewards.

Assume hypothetically, same route, same fare every time. No matter what Southwest class you fly in, the multiplier of the cost to redeem vs what you earn is 10x.

That means it now takes 10 RTs to earn an award flight instead of 8.
Chuck2009x is offline  
Old Jan 6, 11, 10:02 am
  #101  
 
Join Date: May 2006
Location: MLB
Posts: 445
I've been flying WN off and on for 15 years, and have gotten to the point where I avoid it like the plague if at all possible. This new program sort of reinforces why.

This new system benefits WN more than its passengers, and is targeted at the same folks who buy Business Select, but knocks out most of their core customer base - cheap, short-segment flyers. I've never understood why anyone would pay for Business Select - a free drink and early boarding slot aren't really worth the premium. I don't drink on planes, and if I check in 24 hours in advance I'm always in the late A/early B boarding group with a guaranteed aisle seat. Why pay double or triple the price for a ticket to get those kinds of dubious perks? The new system seems like it's attempting to further justify why anyone should waste money on a Business Select ticket.

I can't imagine the intra-Texas flyers are happy about this; they're being told, basically, that if you want Rapid Rewards value out of your DAL-HOU shuttle, pay the higher fare, not the cheapest. I'm not sure how free Wi-Fi would benefit you in this situation either, since you'd barely have time to open your laptop. Making it more difficult for them to reliably gauge their free tickets and giving them a relatively useless perk in return isn't really rewarding the kind of loyalty that built the airline in the first place.

It's been said more than once in this thread, but why be an "elite" flyer on an airline with no first class? Who wants to fly MCO-LAS or LAX-BWI in all-coach when they've got "elite" status on that airline. Free tickets are only part of the benefit; they represent future travel, not present travel. WN doesn't have enough amenities to offer to make present travel more comfortable for business travelers.

The biggest reason I've come to despise WN is that they've gotten away from their original mission, which is what attracted me to them in the first place years ago. They started as a friendly, no-hassles airline with cheap point-to-point nonstops that were nearly always efficient and on-time. In trying to grow too much, especially into major/congested airports, and attract business travelers, they're not really a low-cost carrier and not really a legacy. In trying to be both, they've fallen short at being either.
ssk1127 is offline  
Old Jan 6, 11, 10:04 am
  #102  
FlyerTalk Evangelist
 
Join Date: Dec 2004
Location: MSP
Programs: Fallen Plats, ex-WN CP, DYKWIW; still a Hilton Diamond & Club Cholula™ Super Plats
Posts: 25,247
Originally Posted by nsx View Post
it is customer-friendly enough that we will learn to love it.
I don't think so. A lot of our overall mileage is in international travel, and that is probably true for perhaps 33-50% of the traveling population (for me that was 3X in 2010, 7X in 2009). RR 1 made it attractive to split our business between a legacy carrier for international & WN for domestic. RR 2 loses that appeal. There will be a major shift of WN customers to AA, UA/CO & DL.

One of the major reasons I've always kept miles & reward trips around is for emergencies & last minute bookings so my wife can accompany me. Mandating a premium rate of points for an anytime fare in the last couple weeks negates that.

WN + RR 1 made sense for us even when we were both paying real $ for our fares. WN + RR 2 doesn't. It's not an issue of not being able to "game" the system -- the system no longer offers sufficient value.

RR 2 will be a useful program only for medium/long-haul/strictly-domestic flyers.
MikeMpls is offline  
Old Jan 6, 11, 10:07 am
  #103  
 
Join Date: Mar 2003
Posts: 9,740
Originally Posted by ssk1127 View Post
i can't imagine the intra-texas flyers are happy about this; they're being told, basically, that if you want rapid rewards value out of your dal-hou shuttle, pay the higher fare, not the cheapest. I'm not sure how free wi-fi would benefit you in this situation either, since you'd barely have time to open your laptop. Making it more difficult for them to reliably gauge their free tickets and giving them a relatively useless perk in return isn't really rewarding the kind of loyalty that built the airline in the first place.
^

Originally Posted by ssk1127 View Post
it's been said more than once in this thread, but why be an "elite" flyer on an airline with no first class? Who wants to fly mco-las or lax-bwi in all-coach when they've got "elite" status on that airline.
^

Originally Posted by ssk1127 View Post
the biggest reason i've come to despise wn is that they've gotten away from their original mission, which is what attracted me to them in the first place years ago. They started as a friendly, no-hassles airline with cheap point-to-point nonstops that were nearly always efficient and on-time. In trying to grow too much, especially into major/congested airports, and attract business travelers, they're not really a low-cost carrier and not really a legacy. In trying to be both, they've fallen short at being either.
^^
uncertaintraveler is offline  
Old Jan 6, 11, 10:10 am
  #104  
 
Join Date: Aug 2010
Posts: 39
Originally Posted by Chuck2009x View Post
This is a 25% devaluation of SW Rewards.

Assume hypothetically, same route, same fare every time. No matter what Southwest class you fly in, the multiplier of the cost to redeem vs what you earn is 10x.

That means it now takes 10 RTs to earn an award flight instead of 8.
Yea if you were going to redeem your reward for the same flight you always take AND you book it under the same fair then this is true. But it is much more of a devalue when you consider that if you book the Wanna Get Away fare, your reward flight must be Wanna Get Away and therefore is not flexible.
xadiohead is offline  
Old Jan 6, 11, 10:13 am
  #105  
 
Join Date: Mar 2010
Posts: 45
RR 2.0 companion pass expiration question

I have a companion pass thru 5/31/2011; and have already requalified (i.e. need zero more to requal by 5/1/2011. According to the new rules; will i be issued a new one (which i have qualified for already and would have thru 4/30/2012); to extend to Dec 31, 2011 or 2012 (I hope 2012 but unclear).

Any feedback would be appreciated?
nittanydave is offline  

Thread Tools
Search this Thread
Search Engine: