Originally Posted by
ssk1127
the biggest reason i've come to despise wn is that they've gotten away from their original mission, which is what attracted me to them in the first place years ago. They started as a friendly, no-hassles airline with cheap point-to-point nonstops that were nearly always efficient and on-time. In trying to grow too much, especially into major/congested airports, and attract business travelers, they're not really a low-cost carrier and not really a legacy. In trying to be both, they've fallen short at being either.