Sixt at LAX [merged experience reports]
#376




Join Date: Jun 2018
Programs: SAS EBS, IHG Spire Elite, Hertz Five Star and Sixt Gold
Posts: 49
My previous experiences where I've deviated from the pick up time they just changed pick up to when i actually pick up
#377


Join Date: Apr 2011
Programs: QR Silv,Sixt Plat
Posts: 55
Is this really something that could cause a problem? When arriving in the U.S for example customs/imigration can take hours, how can I know the exact time +-30min when i will pick up the car. I usually put 1 hour after scheduled arrival as pick up time and input flight nr. But what if there's delays , can they cancel my reservation if I'm to late ?
My previous experiences where I've deviated from the pick up time they just changed pick up to when i actually pick up
My previous experiences where I've deviated from the pick up time they just changed pick up to when i actually pick up
This is one of the emails I've received from Sixt USA. They say 30, on Twitter 60...
Thank you for your email.
After review, we will only be able to hold a booking up to 30 minutes. Can you please what time you are looking to pick-up your booking?
We look forward to your reply.
Best regards,
After review, we will only be able to hold a booking up to 30 minutes. Can you please what time you are looking to pick-up your booking?
We look forward to your reply.
Best regards,
#378
Join Date: Sep 2019
Posts: 4
I rented a GLS/X7/Escalade from LA last month
followed the advice and booked from beverly Hills - great service and NO people in line
The GLS wasn't returned yet - so they upgraded me to a Range Rover Sport
great car
Now im coming back to LA and I have booked the same class again - this time im picking up from LAX
Anyone knows what they are giving these days ? Heard that they got new Esclades but im curious
followed the advice and booked from beverly Hills - great service and NO people in line
The GLS wasn't returned yet - so they upgraded me to a Range Rover Sport
great car
Now im coming back to LA and I have booked the same class again - this time im picking up from LAX
Anyone knows what they are giving these days ? Heard that they got new Esclades but im curious
#379




Join Date: Jun 2018
Programs: SAS EBS, IHG Spire Elite, Hertz Five Star and Sixt Gold
Posts: 49
Awesome upgrade, congrats ! Can I ask how long the rental was ? Im guessing a shorter one since you got the Range Rover
#382
Join Date: Sep 2019
Posts: 4
so I was there on sunday
i had a white !! Escalade ESV with 17.000 miles on the clock
giant car
I saw a black X7 that dropped off when I took off
and on delivery I walked through the lot and there was a new white X7 parked there and another couple of white Escalades
no GLS in sight
i had no choice on pick up - only one in the lot
many GLE and GLC and even the brand new GLB was there
also many Jeep Gladiators !!! New favorite car
I even managed to get a look at their 1 year old inventory list
Cant post it though - must have 5 bulletins first 😩🤷♂️
#383


Join Date: Jan 2008
Location: London, ON
Programs: Marriott Lifetime Platinum, Air Canada 75K
Posts: 76
I rented a Chevy Suburban 2 weeks ago from this location. They offered me an upgrade to a Cadillac Escalade for $150 but I declined. The Suburban they gave me was brand new...4 miles on the odometer. It was a great vehicle for 2 adults, 3 kids and luggage. It had plenty of charging ports so their phones kept them busy in LA traffic. Pickup and dropoff was a breeze and I like their building as everything is stored inside. I dropped it off with 615 miles on it so it is well worked in now
#384

Join Date: Mar 2020
Posts: 3
Couple questions: looking to rent from Sixt here in a couple weeks in Los Angeles. Have read through this thread and saw some suggest Beverly hills or Downtown location instead of airport. My question is I'm hoping for a BMW X7, would be fine with Escalade if I had too so looking at booking XFAZ. Would I be more likely to get the X7 if i went with one of those locations since they're cheaper or better off at LAX?
If I could not get those would probably just look at getting the range rover guaranteed but not certain about that.
If I could not get those would probably just look at getting the range rover guaranteed but not certain about that.
#385
Join Date: Jul 2013
Programs: Accor Platinum, Eurobonus Gold, Flying Blue Gold
Posts: 72
I have a car reserved at Sixt LAX this Friday, but also have a back-up reservation at Hertz. Two questions related to this:
1) I just got an e-mail asking me to do the "online check-in". If I do this check-in, will I still be able to cancel the reservation?
2) Do I have to do the online check-in to be able to see in the app what car I have been assigned?
1) I just got an e-mail asking me to do the "online check-in". If I do this check-in, will I still be able to cancel the reservation?
2) Do I have to do the online check-in to be able to see in the app what car I have been assigned?
#387
Join Date: Apr 2013
Posts: 23
I have a car reserved at Sixt LAX this Friday, but also have a back-up reservation at Hertz. Two questions related to this:
1) I just got an e-mail asking me to do the "online check-in". If I do this check-in, will I still be able to cancel the reservation?
2) Do I have to do the online check-in to be able to see in the app what car I have been assigned?
1) I just got an e-mail asking me to do the "online check-in". If I do this check-in, will I still be able to cancel the reservation?
2) Do I have to do the online check-in to be able to see in the app what car I have been assigned?
#388




Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 7,008
I have a car reserved at Sixt LAX this Friday, but also have a back-up reservation at Hertz. Two questions related to this:
1) I just got an e-mail asking me to do the "online check-in". If I do this check-in, will I still be able to cancel the reservation?
2) Do I have to do the online check-in to be able to see in the app what car I have been assigned?
1) I just got an e-mail asking me to do the "online check-in". If I do this check-in, will I still be able to cancel the reservation?
2) Do I have to do the online check-in to be able to see in the app what car I have been assigned?
#389
Join Date: Jul 2013
Programs: Accor Platinum, Eurobonus Gold, Flying Blue Gold
Posts: 72
I did the online check-in in the end. I was happy with the car given to me by Sixt, so never had to try to cancel. I could never see what car I had been assigned (not even right before pick-up), so maybe this doesn't work in the US.
#390


Join Date: Sep 2013
Location: SFO/CLE
Programs: DL PM 0.6MM, Hyatt Globalist, HHonors Gold, Marriott Gold, Avis PC, National EE, Hertz PC
Posts: 2,007
The SIXT app use to let you choose specific vehicles 30 mins before scheduled pick up. Now it seems like it no longer lets you do this.

