Miles and status expirations during coronavirus situation
Dec 22, 2022, 1:25 pm
#136
Join Date: Aug 2011
Programs: many
Posts: 1,437
Hi All,
Just looking for confirmation that miles due to expire this Dec 2022 are further granted until June 2023?
What's throwing me off is on the validity schedule, they show Dec miles previously extended and not eligible for extension.
Then they show miles expiring in Jan 2023, with no previously extended amount and the same amount available for extension. These Jan miles were previously extended during the covid auto extensions most people have experienced. But the total miles on my account balance does not add up to both the Dec and Jan amounts, The correct balance available is more than what's listed in all of the expiry columns.
I did have miles that were manually reinstated to my account for a cancelled booking, this is the same amount listed in the Dec due to expire/no extension option. Makes me think they did not correctly code the redeposit in. Ugh.
Just looking for confirmation that miles due to expire this Dec 2022 are further granted until June 2023?
What's throwing me off is on the validity schedule, they show Dec miles previously extended and not eligible for extension.
Then they show miles expiring in Jan 2023, with no previously extended amount and the same amount available for extension. These Jan miles were previously extended during the covid auto extensions most people have experienced. But the total miles on my account balance does not add up to both the Dec and Jan amounts, The correct balance available is more than what's listed in all of the expiry columns.
I did have miles that were manually reinstated to my account for a cancelled booking, this is the same amount listed in the Dec due to expire/no extension option. Makes me think they did not correctly code the redeposit in. Ugh.
Dec 22, 2022, 7:28 pm
#138
Join Date: Feb 2006
Posts: 328
Hi All,
Just looking for confirmation that miles due to expire this Dec 2022 are further granted until June 2023?
What's throwing me off is on the validity schedule, they show Dec miles previously extended and not eligible for extension.
Then they show miles expiring in Jan 2023, with no previously extended amount and the same amount available for extension. These Jan miles were previously extended during the covid auto extensions most people have experienced. But the total miles on my account balance does not add up to both the Dec and Jan amounts, The correct balance available is more than what's listed in all of the expiry columns.
I did have miles that were manually reinstated to my account for a cancelled booking, this is the same amount listed in the Dec due to expire/no extension option. Makes me think they did not correctly code the redeposit in. Ugh.
Just looking for confirmation that miles due to expire this Dec 2022 are further granted until June 2023?
What's throwing me off is on the validity schedule, they show Dec miles previously extended and not eligible for extension.
Then they show miles expiring in Jan 2023, with no previously extended amount and the same amount available for extension. These Jan miles were previously extended during the covid auto extensions most people have experienced. But the total miles on my account balance does not add up to both the Dec and Jan amounts, The correct balance available is more than what's listed in all of the expiry columns.
I did have miles that were manually reinstated to my account for a cancelled booking, this is the same amount listed in the Dec due to expire/no extension option. Makes me think they did not correctly code the redeposit in. Ugh.
Dec 23, 2022, 4:24 am
#139
Join Date: Jun 2022
Location: HAM
Programs: AY, Accor, Hilton - Gold
Posts: 385
I made the infinite journeys challenge two months ago and still haven't received my status so I sent them an email. Now my status is gold but will expire Nov 2023.
I sent them an email again and asked for status extension for two more months because even though I completed the challenge in early November, I think it's unfair to match the status at that point while I was not able to use it up until late December.
I got an answer today only saying "Your status will be automatically extended by 1 year".
What's the deal with that? I can't find any information on auto extension other than this march 2022-feb2023 extension which I don't qualify for as far as I understand.
Anything I'm missing?
I sent them an email again and asked for status extension for two more months because even though I completed the challenge in early November, I think it's unfair to match the status at that point while I was not able to use it up until late December.
I got an answer today only saying "Your status will be automatically extended by 1 year".
What's the deal with that? I can't find any information on auto extension other than this march 2022-feb2023 extension which I don't qualify for as far as I understand.
Anything I'm missing?
Jun 15, 2023, 6:17 am
#140
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
I appears no one has mentioned that Singapore Airlines is still extending miles and that miles due tyo expire in June 2023 will be extended until December 2023.
However, miles due to expire in July 2023 will in fact expire in July 2023.
https://www.singaporeair.com/en_UK/s...7q4MZo2Hpcsoj0
That's how I'm reading it anyway.
Matt
However, miles due to expire in July 2023 will in fact expire in July 2023.
https://www.singaporeair.com/en_UK/s...7q4MZo2Hpcsoj0
That's how I'm reading it anyway.
Matt
Jun 15, 2023, 7:55 am
#141
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,208
I appears no one has mentioned that Singapore Airlines is still extending miles and that miles due tyo expire in June 2023 will be extended until December 2023.
However, miles due to expire in July 2023 will in fact expire in July 2023.
https://www.singaporeair.com/en_UK/s...7q4MZo2Hpcsoj0
That's how I'm reading it anyway.
Matt
However, miles due to expire in July 2023 will in fact expire in July 2023.
https://www.singaporeair.com/en_UK/s...7q4MZo2Hpcsoj0
That's how I'm reading it anyway.
Matt
https://mainlymiles.com/2023/04/02/k...-your-options/