Jul 25, 2014, 8:21 pm
Last edit by: WineCountryUA
related thread: Consolidated connection time/logistics at LHR
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)
Arrival Lounge Hours 6:00 a.m. 2:00 p.m. (open as of June 13, 2022)
Although the requirement is to enter before 12PM for arrivals, there have been reports of entry up until 1:30PM.
Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Arrival Lounge Hours 6:00 a.m. 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes dont grant access to this lounge.
Although the requirement is to enter before 12PM for arrivals, there have been reports of entry up until 1:30PM.
LHR Terminal 2 UA UC (with GS / sometimes 1K area) & Arrivals Lounge
Dec 10, 2025 | 7:38 am
#646
Suspended
Join Date: Nov 2013
Location: NYC / TYO / RSW Up in the Air avoiding the Snowflakes
Programs: UA GS 1.8MM, AA 2.1MM, EK, BA, SQ, CX, Marriott LT, Accor P
Posts: 8,058
Dec 10, 2025 | 7:14 pm
#647
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 18,092
Jan 19, 2026 | 2:22 am
#648
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,449
After 10+ years as a GS or 1K, on Feb 1 I drop to Platinum (LHR based, avoided US travel as much as possible in 2025).
I went to the VIP section for my last trip as 1K today. Back in two weeks when Ill be PP - is it now just totally open for those who know?
I went to the VIP section for my last trip as 1K today. Back in two weeks when Ill be PP - is it now just totally open for those who know?
Jan 19, 2026 | 5:06 am
#649
Join Date: Sep 2006
Location: All over
Programs: AA-LTP, HH-DIA, Marriott-LT+AMB, Hyatt-Globalist, Hertz-PC, UA-GS, BA-Gold
Posts: 6,863
The SG loungs is my go to.
Last edited by WineCountryUA; Jan 19, 2026 at 12:24 pm Reason: Merged consecutive posts by same member
Jan 19, 2026 | 6:11 am
#650
Original Poster
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,370
"I just missed requalifying for 1k, but I really like the back area of the lounge. Is it OK if I use that side again?"
Jan 21, 2026 | 3:04 am
#651
Join Date: May 2011
Location: DEN
Programs: UA GS, UA 2.5MM, HH LT Diamond, Bonvoy Titanium LTG
Posts: 2,450
The person ahead of me checking into the lounge was directed to the main Club today. He was GS and asked if the GS lounge was closed. The gentleman checking him in said its not a GS lounge anymore, its an overflow lounge now. Pax asked if he could use it anyway and was granted permission. I was directed to the Club side but asked for the old GS side and he had no issues with me using it. It was quiet at 9:45am.
Neither of us were thanked for being GS
The clock is back. I searched up thread and couldnt find that reported anywhere.
Neither of us were thanked for being GS
The clock is back. I searched up thread and couldnt find that reported anywhere.
Jan 21, 2026 | 11:13 am
#652
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,854
the person ahead of me checking into the lounge was directed to the main club today. He was gs and asked if the gs lounge was closed. The gentleman checking him in said its not a gs lounge anymore, its an overflow lounge now. Pax asked if he could use it anyway and was granted permission. I was directed to the club side but asked for the old gs side and he had no issues with me using it. It was quiet at 9:45am.
Neither of us were thanked for being gs
the clock is back. i searched up thread and couldnt find that reported anywhere.
Neither of us were thanked for being gs
the clock is back. i searched up thread and couldnt find that reported anywhere.
Jan 22, 2026 | 6:29 pm
#656
Join Date: Sep 2022
Programs: United Mileage Plus
Posts: 1,674
Is the UC the best option for Star Alliance Gold members at LHR?
TPG says these are the best LHR lounges, though doesn't rank them.
https://thepointsguy.com/airline/lon...s/?utm_section
TPG says these are the best LHR lounges, though doesn't rank them.
https://thepointsguy.com/airline/lon...s/?utm_section
Jan 22, 2026 | 6:37 pm
#657
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 3,173
Is the UC the best option for Star Alliance Gold members at LHR?
TPG says these are the best LHR lounges, though doesn't rank them.
https://thepointsguy.com/airline/lon...s/?utm_section
TPG says these are the best LHR lounges, though doesn't rank them.
https://thepointsguy.com/airline/lon...s/?utm_section
Jan 22, 2026 | 6:39 pm
#658
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH LTDiamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA MM LT1P
Posts: 20,967
Jan 22, 2026 | 6:40 pm
#659
Suspended
Join Date: Nov 2013
Location: NYC / TYO / RSW Up in the Air avoiding the Snowflakes
Programs: UA GS 1.8MM, AA 2.1MM, EK, BA, SQ, CX, Marriott LT, Accor P
Posts: 8,058
Jan 22, 2026 | 6:43 pm
#660
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,289