Jul 2, 2022, 11:21 am
Last edit by: WineCountryUA
This is an Archive thread , the active thread is Understanding/Using UA Electronic Travel Certificate(ETC) & Future Flight Credit(FFC)
More details on use of ETCs : UA Electronic Travel Certificates (ETC): General Q&A, ... now 2 year life
More details on use of FFCs : How to get residual value ("future flight credit") from non-refundable flight
Issues with UA's online rebooking: Missing flights, higher prices, changed cabin, ..
***************************************
* In mid-2021, UA started a process that seems headed to unify ETCs/FFCs and expand their usability
* This is still in process but much of this wiki is out-of-date and will need to be rewritten once the dust settles
* Conversion of FFCs to ETCs are no longer an option
* Most FFCs can only be used by original traveller (some older ones have more flexibility)
* See this UA announcement (27 Sept 2021) for some insight
* However presently there are still reports of issues, inconsistencies
**************************************
In early 2020, UA changed the 1-year life of tickets and ETCs to 2 years and also change rebooked flights had to "commenced" in the original ticket's life vs the older, but unenforced "complete travel.
1) Canceled ticket credit / future flight credit (FFC) -- this is where the flight is canceled but the ticket is left open. In effect when you use this credit, it is a ticket change.
This change must be made within1 2 years of the original purchase date. The present COVID-19 waivers state "Rebooked travel must commence within 12 24 months from the original ticket issue date". Previously there is some uncertainty if the new flight needs to be completed in the same 1-year window. In the recent past that was not true but same agents are claiming it is now required. (this may be a factor on how the ticket is changed, a simple change of date is probably limited to the original purchase 1-year window but a more significant change should be a new ticket and a new full-year window.)
The new ticket can be any itinerary that can be booked on United.com (BE tickets have additional restrictions). The online re-booking / change tool is flaky and best to re-book with an agent.
The future flight credit will be listed online as a canceled flight. The new booking has to be in the same name as the previous booking but if the future booking is cheaper (and not originally booked after 2 March 2020) you will receive an ETC for the difference. For tickets purchased after 2 March 2020, there was a no-residual phrase in the fare rules, but an ETC option in place of the FFC was readily available until 1 August 2020. Generally, pre-1 August tickets continue to have the conversion to ETC if you called. Recent reports suggest this conversion may be again available (YMMV) for some post 1 August FFC tickets. Also one recent report the ETC residual practice may be re-instated.
Future flight credit cannot be combined. You need to convert them to ETC if you want to combine more than one FFC for a new ticket.
Note: there is no 24-hour "flexible booking" for new tickets made with flight credit -- although all purchases today have no change fees.
As of 16 April 2020, appears FFC for cancellation 3 March and later, may be convertible to ETCs, check your ticket in Cancelled Flights (if any United payment types were used to book the ticket (an ETC, TravelBank credit, etc.) or purchased with Chase points, the ETC option may not be available)
Multiple reports (in Feb 2021) of FFCs have been extended to 31 March 2022
2) Electronic Ticket Credit (ETC)-- this is where the ticket is converted is a cash value credit and you have1 2-year from ETC issuance to book a new flight and that future new flight to be completed with-in 1-year of the new booking's date. So up to a total of two three-year window.
You will / should receive a voucher code to use in the future booking (you need to keep track of this but agents can look it up).
The ETC can be used by anyone but is limited to UA/UX operated flights ( a complicated workaround may work to book partner flights).
Fairly simple to use the ETC online and multiple ETCs can be combined if needed -- but the same ETC can not directly be used by multiple passengers on the same PNR.
Note if ETC covers the entire cost of the new flight, you can not use a credit card for the flight purchase and will not receive any of the benefits that come from using a credit card.
Appears for multi-passenger PNRs, ETCs go back to the "first traveler" and not the individual traveler (as FFC). "Note: If there are multiple travelers on a reservation, the total value will be issued in one certificate to the first traveler." Unknown what happens on split PNRs.
(Unverified thought) FFC of tickets purchased 3 March or later do not have residual value, so far as we know, that does not apply to ETCs at all, so ETCs are better than FFC if canceling new ticket purchases starting 3 March 2020 (till at least 30 April).
UA's -- What’s the difference between electronic travel certificates and future flight credit?
Note the Must rebook by 12 months for FFC is presently overridden by waivers stating
A process for converting an ETC to Refund if the original situation nows qualifies for a refund
Other useful threads
Extending a Credit/Travel/ETC Voucher by booking a refundable fare?
UA Electronic Travel Certificate & Codeshares/partner flights
Now See All Your Electronic Travel Credit(s) (ETCs) on Your United.com Account!
Future Flight Credits (FFC) Available on My Trips page?
More details on use of ETCs : UA Electronic Travel Certificates (ETC): General Q&A, ... now 2 year life
More details on use of FFCs : How to get residual value ("future flight credit") from non-refundable flight
Issues with UA's online rebooking: Missing flights, higher prices, changed cabin, ..
***************************************
* In mid-2021, UA started a process that seems headed to unify ETCs/FFCs and expand their usability
* This is still in process but much of this wiki is out-of-date and will need to be rewritten once the dust settles
* Conversion of FFCs to ETCs are no longer an option
* Most FFCs can only be used by original traveller (some older ones have more flexibility)
* See this UA announcement (27 Sept 2021) for some insight
* However presently there are still reports of issues, inconsistencies
**************************************
In early 2020, UA changed the 1-year life of tickets and ETCs to 2 years and also change rebooked flights had to "commenced" in the original ticket's life vs the older, but unenforced "complete travel.
1) Canceled ticket credit / future flight credit (FFC) -- this is where the flight is canceled but the ticket is left open. In effect when you use this credit, it is a ticket change.
This change must be made within
The new ticket can be any itinerary that can be booked on United.com (BE tickets have additional restrictions). The online re-booking / change tool is flaky and best to re-book with an agent.
The future flight credit will be listed online as a canceled flight. The new booking has to be in the same name as the previous booking but if the future booking is cheaper (and not originally booked after 2 March 2020) you will receive an ETC for the difference. For tickets purchased after 2 March 2020, there was a no-residual phrase in the fare rules, but an ETC option in place of the FFC was readily available until 1 August 2020. Generally, pre-1 August tickets continue to have the conversion to ETC if you called. Recent reports suggest this conversion may be again available (YMMV) for some post 1 August FFC tickets. Also one recent report the ETC residual practice may be re-instated.
Future flight credit cannot be combined. You need to convert them to ETC if you want to combine more than one FFC for a new ticket.
Note: there is no 24-hour "flexible booking" for new tickets made with flight credit -- although all purchases today have no change fees.
As of 16 April 2020, appears FFC for cancellation 3 March and later, may be convertible to ETCs, check your ticket in Cancelled Flights (if any United payment types were used to book the ticket (an ETC, TravelBank credit, etc.) or purchased with Chase points, the ETC option may not be available)
Multiple reports (in Feb 2021) of FFCs have been extended to 31 March 2022
2) Electronic Ticket Credit (ETC)-- this is where the ticket is converted is a cash value credit and you have
You will / should receive a voucher code to use in the future booking (you need to keep track of this but agents can look it up).
The ETC can be used by anyone but is limited to UA/UX operated flights ( a complicated workaround may work to book partner flights).
Fairly simple to use the ETC online and multiple ETCs can be combined if needed -- but the same ETC can not directly be used by multiple passengers on the same PNR.
Note if ETC covers the entire cost of the new flight, you can not use a credit card for the flight purchase and will not receive any of the benefits that come from using a credit card.
Appears for multi-passenger PNRs, ETCs go back to the "first traveler" and not the individual traveler (as FFC). "Note: If there are multiple travelers on a reservation, the total value will be issued in one certificate to the first traveler." Unknown what happens on split PNRs.
(Unverified thought) FFC of tickets purchased 3 March or later do not have residual value, so far as we know, that does not apply to ETCs at all, so ETCs are better than FFC if canceling new ticket purchases starting 3 March 2020 (till at least 30 April).
UA's -- What’s the difference between electronic travel certificates and future flight credit?
Electronic travel certificates are travel credit given to customers from a United employee for situations including denied boarding instances, customer goodwill, a fare difference during an exchange, and for irregular operations. Future flight credits are credit for the same value of your ticket for the original route given to the same customer(s) who has canceled their flight.
Future flight credits are valid for the same amount as the original ticket purchased and can be applied to new flights. They have a lot of flexibility in routes as they can be used for travel on any United, United Express, or partner-operated flights. Future flight credits must be used for travel within 12 months of the date your original ticket was purchased.
Electronic travel certificates also offer a lot of flexibility. You can use them to book a flight for anyone you’d like, and they can be used for travel up to 24 months from the date they’re issued. Electronic travel certificates must be used for United- or United Express-operated flights.
Future flight credits are valid for the same amount as the original ticket purchased and can be applied to new flights. They have a lot of flexibility in routes as they can be used for travel on any United, United Express, or partner-operated flights. Future flight credits must be used for travel within 12 months of the date your original ticket was purchased.
Electronic travel certificates also offer a lot of flexibility. You can use them to book a flight for anyone you’d like, and they can be used for travel up to 24 months from the date they’re issued. Electronic travel certificates must be used for United- or United Express-operated flights.
Note the Must rebook by 12 months for FFC is presently overridden by waivers stating
Cancellations: If the customer decides to cancel the flight they booked before March 31, 2020, they can retain the value of the ticket to be applied to a new ticket without fee for travel up to 24 months from the original ticket issue date. If the customer decides to cancel the flight they booked between April 1, 2020, and May 31, 2020, they can retain the value of the ticket to be applied to a new ticket without fee for travel up to 12 months from the original ticket issue date.
....
Please visit united.com/refunds
Select Request Refund
Add all required information
Under purchases > Enter Receipt details
Customer should enter their ticket number in the 'Document Number' field
In details reason for request > "Cancel ETC and refund to original form of payment"
Enter email address
Submit ... .
Please visit united.com/refunds
Select Request Refund
Add all required information
Under purchases > Enter Receipt details
Customer should enter their ticket number in the 'Document Number' field
In details reason for request > "Cancel ETC and refund to original form of payment"
Enter email address
Submit ... .
Other useful threads
Extending a Credit/Travel/ETC Voucher by booking a refundable fare?
UA Electronic Travel Certificate & Codeshares/partner flights
Now See All Your Electronic Travel Credit(s) (ETCs) on Your United.com Account!
Future Flight Credits (FFC) Available on My Trips page?
Understanding/Using UA Electronic Travel Certificate & Future Flight Credit {Archive}
Oct 28, 2024 | 6:39 pm
#2761
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 25,730
I suspect this has been discussed several times, but this is kinda a long thread and it’s challenging to separate the wheat from the chaff. I’m wondering if there’s a viable way to combine 1 Travel Certificate (ETC) and TravelBank funds for the purchase of 1 ticket and also if it’s possible to combine either of those two currencies for the purchase of a ticket on AmEx (website) using MR points. Thank you.
Oct 28, 2024 | 8:05 pm
#2762
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold 1.2MM (BIS), AA LT Plat (SUBs, BD/Bask), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 4,604
Oct 28, 2024 | 9:39 pm
#2763
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,178
You will need to make individual non-refundable flight purchases and cancel a bit over 24 hours to get a FFC. Note the FFC will now be locked to an individual.
You can use multiple FFCs to purchase a flight for the same named individual
They will be separate FFCs but a purchase for the named individual can use multiple FFCs.
If you want in the first, use the TB and ETC funds to for two different individuals and then use those FFCs to purchase a trip for both individuals.
Note FFCs can not be combined with ETC or TB to make a ticket purchase.
You can use multiple FFCs to purchase a flight for the same named individual
They will be separate FFCs but a purchase for the named individual can use multiple FFCs.
If you want in the first, use the TB and ETC funds to for two different individuals and then use those FFCs to purchase a trip for both individuals.
Note FFCs can not be combined with ETC or TB to make a ticket purchase.
Oct 29, 2024 | 3:01 am
#2764
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold 1.2MM (BIS), AA LT Plat (SUBs, BD/Bask), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 4,604
. … make individual non-refundable flight purchases and cancel a bit over 24 hours to get a FFC. … You can use multiple FFCs to purchase a flight for the same named individual
They will be separate FFCs but a purchase for the named individual can use multiple FFCs. ….
They will be separate FFCs but a purchase for the named individual can use multiple FFCs. ….
Given my situation, 1 traveler with 1 small ETC and TB funds, would the proper procedure be:
1 - purchase two separate nonrefundable tickets, 1 using ETC, 1 using TB funds ?
2 - cancel both tickets at least 24 hours after purchase to receive 2 FFCs ?
3 - purchase actual desired ticket using all available FFCs ?
Presuming the above procedure is correct, are there any fees involved for the cancellations? (In other words) is a FFC issued for the full value of a cancelled ticket?
When using multiple FFC‘s to purchase a ticket, can it be done by the individual online or does it require a telephone call?
(Sorry, for some reason I’m having trouble getting this elevator to the top floor
.)Thanks again.
Oct 29, 2024 | 7:27 am
#2765
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,474
Thank you.
Given my situation, 1 traveler with 1 small ETC and TB funds, would the proper procedure be:
1 - purchase two separate nonrefundable tickets, 1 using ETC, 1 using TB funds ?
2 - cancel both tickets at least 24 hours after purchase to receive 2 FFCs ?
3 - purchase actual desired ticket using all available FFCs ?
Presuming the above procedure is correct, are there any fees involved for the cancellations? (In other words) is a FFC issued for the full value of a cancelled ticket?
When using multiple FFC‘s to purchase a ticket, can it be done by the individual online or does it require a telephone call?
(Sorry, for some reason I’m having trouble getting this elevator to the top floor.)
Thanks again.
Given my situation, 1 traveler with 1 small ETC and TB funds, would the proper procedure be:
1 - purchase two separate nonrefundable tickets, 1 using ETC, 1 using TB funds ?
2 - cancel both tickets at least 24 hours after purchase to receive 2 FFCs ?
3 - purchase actual desired ticket using all available FFCs ?
Presuming the above procedure is correct, are there any fees involved for the cancellations? (In other words) is a FFC issued for the full value of a cancelled ticket?
When using multiple FFC‘s to purchase a ticket, can it be done by the individual online or does it require a telephone call?
(Sorry, for some reason I’m having trouble getting this elevator to the top floor
.)Thanks again.
Oct 29, 2024 | 7:01 pm
#2766
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold 1.2MM (BIS), AA LT Plat (SUBs, BD/Bask), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 4,604
Oct 29, 2024 | 10:35 pm
#2767
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .60 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 18,052
Yes.
BE = basic economy
BE = basic economy
Oct 30, 2024 | 8:15 pm
#2768
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,755
My father has a $3K+ FFC from a business class flight he had to cancel for medical reasons. It is expiring in Jan 2025 and he has no travel plans before then. He does plan to buy another biz ticket to Europe next summer. From perusing this thread it appears his only hope to use his FFC is to book a flight to Europe in Dec, wait for it to ticket, then change the dates to when he really wants to travel. My questions:
1) Is there any angle he can use to get an extension to the FFC due to the cancellation of the original flight being for medical reasons?
2) If he books a Dec ticket, and changes the dates, does the Dec ticket need to be in the same class of service (business) as he wants for the summer?
3) Does the Dec ticket need to have the exact same routing as what he eventually wants for the summer?
4) Does the Dec ticket need to have no change fees? I believe change fees only apply to Basic Econ tickets, so if he's buying J it should be a non-issue.
Don't fly UA often, so not too familiar with all the ins and outs - appreciate any help. Thx!
1) Is there any angle he can use to get an extension to the FFC due to the cancellation of the original flight being for medical reasons?
2) If he books a Dec ticket, and changes the dates, does the Dec ticket need to be in the same class of service (business) as he wants for the summer?
3) Does the Dec ticket need to have the exact same routing as what he eventually wants for the summer?
4) Does the Dec ticket need to have no change fees? I believe change fees only apply to Basic Econ tickets, so if he's buying J it should be a non-issue.
Don't fly UA often, so not too familiar with all the ins and outs - appreciate any help. Thx!
Oct 30, 2024 | 8:52 pm
#2769
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 6,670
My father has a $3K+ FFC from a business class flight he had to cancel for medical reasons. It is expiring in Jan 2025 and he has no travel plans before then. He does plan to buy another biz ticket to Europe next summer. From perusing this thread it appears his only hope to use his FFC is to book a flight to Europe in Dec, wait for it to ticket, then change the dates to when he really wants to travel. My questions:
1) Is there any angle he can use to get an extension to the FFC due to the cancellation of the original flight being for medical reasons?
2) If he books a Dec ticket, and changes the dates, does the Dec ticket need to be in the same class of service (business) as he wants for the summer?
3) Does the Dec ticket need to have the exact same routing as what he eventually wants for the summer?
4) Does the Dec ticket need to have no change fees? I believe change fees only apply to Basic Econ tickets, so if he's buying J it should be a non-issue.
Don't fly UA often, so not too familiar with all the ins and outs - appreciate any help. Thx!
1) Is there any angle he can use to get an extension to the FFC due to the cancellation of the original flight being for medical reasons?
2) If he books a Dec ticket, and changes the dates, does the Dec ticket need to be in the same class of service (business) as he wants for the summer?
3) Does the Dec ticket need to have the exact same routing as what he eventually wants for the summer?
4) Does the Dec ticket need to have no change fees? I believe change fees only apply to Basic Econ tickets, so if he's buying J it should be a non-issue.
Don't fly UA often, so not too familiar with all the ins and outs - appreciate any help. Thx!
2. No. Any class works as long is it's not Basic Economy and also not a refundable ticket. If the price of the December ticket in J pretty much matches the summer one then I would just do that anyway.
3. Also no. You can change the origin and destination and class of service when you use the change flight feature. This is based on my experience with domestic US one way flights. For flights to Europe it should be done as roundtrip I believe, but you should still be able to make changes to it.
4. Yes, definitely book something with no change fee. Being that this a flight to Europe you want to make sure to set it up right because if you cancel this ticket after the January expiration you will lose the value.
Oct 30, 2024 | 8:55 pm
#2770
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,178
Consolidated "Refunds/Cancellations Due to Illness/Death" Thread [Merged]
stay away from Basic Economy. TATL originating in the USA do not have change fees
Oct 31, 2024 | 11:51 am
#2771
Join Date: Dec 2003
Location: Canada
Programs: AC*E, HH*G
Posts: 182
This recently (Oct 17) worked for me.
-- FFC expiring ~ Nov 2024
-- Bought new flight ~ Sep 2024 (legit intent to travel)
-- Plans changed, research here to find a way to salvage FFC value
-- Changed to fully refundable flight that used all the FFC and needed a tiny top up CC payment ~ late Sept
-- Changed to the absolute cheapest flight I could find ~ early Oct
-- Website indicated refund from change (most of the original FFC value) would be refunded to card ending .... used for top-up
-- That amount did post to the CC account within a few days
I'm only "out" the value of the super cheapo flight I changed to (under $150) and cashed out most of the FCC as a CC refund.
(EDIT: if it matters, the top-up CC was the same CC as used for the initial/original flight purchase that ended up as a FFC.)
-- FFC expiring ~ Nov 2024
-- Bought new flight ~ Sep 2024 (legit intent to travel)
-- Plans changed, research here to find a way to salvage FFC value
-- Changed to fully refundable flight that used all the FFC and needed a tiny top up CC payment ~ late Sept
-- Changed to the absolute cheapest flight I could find ~ early Oct
-- Website indicated refund from change (most of the original FFC value) would be refunded to card ending .... used for top-up
-- That amount did post to the CC account within a few days
I'm only "out" the value of the super cheapo flight I changed to (under $150) and cashed out most of the FCC as a CC refund.
(EDIT: if it matters, the top-up CC was the same CC as used for the initial/original flight purchase that ended up as a FFC.)
Last edited by hoob; Oct 31, 2024 at 8:36 pm
Oct 31, 2024 | 2:13 pm
#2772
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 6,670
This recently (Oct 17) worked for me.
-- FFC expiring ~ Nov 2024
-- Bought new flight ~ Sep 2024 (legit intent to travel)
-- Plans changed, research here to find a way to salvage FFC value
-- Changed to fully refundable flight that used all the FFC and needed a tiny top up CC payment ~ late Sept
-- Changed to the absolute cheapest flight I could find ~ early Oct
-- Website indicated refund from change (most of the original FFC value) would be refunded to card ending .... used for top-up
-- That amount did post to the CC account within a few days
I'm only "out" the value of the super cheapo flight I changed to (under $150) and cashed out most of the FCC as a CC refund.
-- FFC expiring ~ Nov 2024
-- Bought new flight ~ Sep 2024 (legit intent to travel)
-- Plans changed, research here to find a way to salvage FFC value
-- Changed to fully refundable flight that used all the FFC and needed a tiny top up CC payment ~ late Sept
-- Changed to the absolute cheapest flight I could find ~ early Oct
-- Website indicated refund from change (most of the original FFC value) would be refunded to card ending .... used for top-up
-- That amount did post to the CC account within a few days
I'm only "out" the value of the super cheapo flight I changed to (under $150) and cashed out most of the FCC as a CC refund.
If the cheap flight (under $150) that you changed to is not Basic Economy and has free changes you could also try keeping that alive by changing the flight for a future date.
Nov 1, 2024 | 11:04 pm
#2773
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,944
Thank you.
Given my situation, 1 traveler with 1 small ETC and TB funds, would the proper procedure be:
1 - purchase two separate nonrefundable tickets, 1 using ETC, 1 using TB funds ?
2 - cancel both tickets at least 24 hours after purchase to receive 2 FFCs ?
3 - purchase actual desired ticket using all available FFCs ?
Presuming the above procedure is correct, are there any fees involved for the cancellations? (In other words) is a FFC issued for the full value of a cancelled ticket?
When using multiple FFC‘s to purchase a ticket, can it be done by the individual online or does it require a telephone call?
(Sorry, for some reason I’m having trouble getting this elevator to the top floor.)
Thanks again.
Given my situation, 1 traveler with 1 small ETC and TB funds, would the proper procedure be:
1 - purchase two separate nonrefundable tickets, 1 using ETC, 1 using TB funds ?
2 - cancel both tickets at least 24 hours after purchase to receive 2 FFCs ?
3 - purchase actual desired ticket using all available FFCs ?
Presuming the above procedure is correct, are there any fees involved for the cancellations? (In other words) is a FFC issued for the full value of a cancelled ticket?
When using multiple FFC‘s to purchase a ticket, can it be done by the individual online or does it require a telephone call?
(Sorry, for some reason I’m having trouble getting this elevator to the top floor
.)Thanks again.
not add the other one. May be this has been solved now?
Nov 2, 2024 | 8:51 am
#2774
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,178
It has been several months, but last time I was not able to do this. I had two FFCs from two cancelled tickets. To use each FFC I had to go to the respective confirmation codes and change the respective tickets separately. When I start from one of the FFC I could
not add the other one. May be this has been solved now?
not add the other one. May be this has been solved now?
WHen changing a flight, starting from the FFC, the use of another FFC is not allowed.
The only way to use multiple FFCs is start a fresh reservation and use the FFCs as a form of payment.
Note this will not work fo FFCs from partial flown trips.
Also sometime for regular FFCs, you may need phone agent help and they may need to convert the FFCs to ETCs.
Nov 4, 2024 | 5:07 pm
#2775
Join Date: Jul 2000
Posts: 3,965
What Can I do With Future Flight Credit?
I have a future flight credit expiring next month.
I just booked a MP ticket and was hoping to use the value of the credit towards taxes on the MP ticket - but that does not appear to be possible.
Other than booking a new non MP itinerary, are there any other uses for the credit?
I just booked a MP ticket and was hoping to use the value of the credit towards taxes on the MP ticket - but that does not appear to be possible.
Other than booking a new non MP itinerary, are there any other uses for the credit?