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Now See All Your Electronic Travel Credit(s) (ETCs) on Your United.com Account!

Now See All Your Electronic Travel Credit(s) (ETCs) on Your United.com Account!

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Old Jun 3, 20, 5:16 am   -   Wikipost
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Last edit by: WineCountryUA
Wiki Link
To see your active ETCs (if shown), go to https://www.united.com/en/US/account
Right after the Account Summary and before Your Premier Progress



Also
Future Flight Credits (FFC) Available on My Trips page?

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Old May 6, 20, 5:38 am
  #1  
Original Poster
 
Join Date: Aug 2015
Location: Canada
Posts: 80
Now See All Your Electronic Travel Credit(s) (ETCs) on Your United.com Account!

Wow! I was amazed to log-in to my United.com account this morning and see a new "Travel credit" section. It shows all my ETCs and details - issued dates, expiry dates, and remaining values.

Next step is a way for us to combine ETCs without a CS intervening.

Nice to see that they have some IT types still working away! 😀😃


clipclop is offline  
Old May 6, 20, 6:22 am
  #2  
 
Join Date: May 2012
Location: ORF, RIC
Programs: UA 1K 2.9 MM; Marriott Platinum; IHG Platinum
Posts: 3,630
Originally Posted by clipclop View Post
wow! I was amazed to log-in to my united.com account this morning and see a new "travel credit" section. It shows all my etcs and details - issued dates, expiry dates, and remaining values.

Next step is a way for us to combine etcs without a cs intervening.

Nice to see that they have some it types still working away! 😀😃


👏👏👏👏👏
🤙🤙🤙🤙🤙
Kmxu is offline  
Old May 6, 20, 6:43 am
  #3  
 
Join Date: Mar 2008
Location: New York
Programs: UA GS, Hilton Diamond, Marriott Gold
Posts: 2,278
That is a surprisingly customer friendly move. I actually found one I hadn't kept track of.
villox is offline  
Old May 6, 20, 7:19 am
  #4  
 
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G; Marriott Bonvoy Gold; ALL Gold; Hertz PC
Posts: 7,356
Itís useful but it doesnít have all of my ETCs.
1KChinito likes this.
PsiFighter37 is offline  
Old May 6, 20, 7:29 am
  #5  
 
Join Date: May 2019
Location: Chicago
Programs: united 1k, HH Diamond
Posts: 377
Has 2 26 dollar certs and I have no clue what their from. It happens to miss the other 1k in certs.
united 1k flyer is offline  
Old May 6, 20, 7:59 am
  #6  
 
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Silver (1MM), Marriott LT Titanium
Posts: 8,419
Figures. I have no ETCs showing even though I'm aware of two open in my name in the past two months. There could even be more but I'm usually diligent about tracking them and I think they're all used up. Either it's a feature that United is testing for a certain batch of users or the website just doesn't think I have any ETCs in my name.

The title of the section on the website shown above doesn't even appear for me.

-RM
RobOnLI is offline  
Old May 6, 20, 8:40 am
  #7  
 
Join Date: Aug 2015
Posts: 5,540
There are a couple missing for me, but I think those may not have been issued with my account information (only my name).

Kudos to UA for the positive move.
fumje is offline  
Old May 6, 20, 8:59 am
  #8  
 
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 1,723
This is a great move - but would also love to see them show tickets with residual value... I've got way more of those than I do ETCs right now. Almost $4k worth, in fact.
MarkyMarc and getagb like this.
dmurphynj is offline  
Old May 6, 20, 9:01 am
  #9  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 13,648
Originally Posted by dmurphynj View Post
This is a great move - but would also love to see them show tickets with residual value... I've got way more of those than I do ETCs right now. Almost $4k worth, in fact.
Agreed, although at least those are accessible via the Canceled Trips tab (although, if you're like me, you've got a lot more canceled trips with no value than canceled trips with flight credit attached). ETCs didn't show up at all.
Dublin_rfk, dmurphynj and UA_Flyer like this.
jsloan is online now  
Old May 6, 20, 9:20 am
  #10  
 
Join Date: Dec 2014
Location: Haze gray and underway
Programs: UA 1K MM, HH Diamond, Marriott 'clink clink' Titanium
Posts: 1,117
Originally Posted by jsloan View Post
Agreed, although at least those are accessible via the Canceled Trips tab (although, if you're like me, you've got a lot more canceled trips with no value than canceled trips with flight credit attached). ETCs didn't show up at all.
Ditto. I see nada on my account page. But the ones I have are about to expire and may not be new enough to be shown.
Dublin_rfk is offline  
Old May 6, 20, 10:25 am
  #11  
 
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 1,723
Originally Posted by jsloan View Post
Agreed, although at least those are accessible via the Canceled Trips tab (although, if you're like me, you've got a lot more canceled trips with no value than canceled trips with flight credit attached). ETCs didn't show up at all.
Oh yeah, same here. I spent an hour last week clicking into every single one of those cancelled flights and going through the re-book process to see where I had credits, where I had change fees, etc.
dmurphynj is offline  
Old May 6, 20, 10:44 am
  #12  
FlyerTalk Evangelist
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Gold, Amex Plat
Posts: 25,337
Originally Posted by PsiFighter37 View Post
Itís useful but it doesnít have all of my ETCs.
it shows ETCs, but for it to be fully useful is should also show flight credits that are stuck on existing tickets ... these are way harder to track for the customer.
cfischer is online now  
Old May 6, 20, 10:47 am
  #13  
st3
 
Join Date: Nov 2007
Location: TPA
Programs: National Exec, UA MP, Bonvoy
Posts: 266
0/3 for outstanding ETC for me.

I do think this is a right step for MP members though. Shouldn't be that hard from a db standpoint to link them to a mileageplus account, just need someone to update the COBOL.
Dyce likes this.
st3 is offline  
Old May 6, 20, 10:53 am
  #14  
FlyerTalk Evangelist
 
Join Date: Apr 2003
Location: IAD/DCA/FLL/MIA
Programs: UA*Lifetime GS, SQ*PPS, AA*EXP, Hyatt*Globalist
Posts: 10,928
I like the inclusion of credits on our account details.

Like others, I have cancelled trips and it would be helpful to show residual values of cancelled tickets.

I do note a couple of credits that I did not keep track, so those were nice surprises.
iluv2fly likes this.
UA_Flyer is offline  
Old May 6, 20, 11:09 am
  #15  
 
Join Date: Jul 2015
Location: Pacific
Programs: UA GS, Lifetime 4 MM, BA Gold, , Marriott Lifetime Titanium Elite, Marriott Ambassador Elite
Posts: 466
If I ever travel again, it'll be good to use the ETC's. I have 8 certificates with combined value just under $1000. I hope I get to travel again.

Working out of home is not for me.
MostlyUA is offline  

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