Understanding/Using UA Electronic Travel Certificate(ETC) & Future Flight Credit(FFC)
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#1
Original Poster
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Understanding/Using UA Electronic Travel Certificate(ETC) & Future Flight Credit(FFC)
I booked my hubs on an award ticket using miles from my account, completely forgetting that he had a FFC. If I book the ticket from his account, will I have the option to apply the FFC towards the cost of the copay?
#2
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#3
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Kind of presuming the latter, in which case you will get three separate FFCs - these stay separate as the $ stay within each PNR. These will all show under your account. In the old days, these could not be combined to use for a single new reservation, but UA has changed things for the better here. Now, rather than needing to rebook from within a given PNR, you can simply search for a new itinerary, like normal, then when you go to pay, you can enter in the PNR(s) as payment…as many as it takes. Only restriction is the old itinerary must be in the same name as the traveler for the new, as FFCs can only be used by the original traveler.
if there are three segments on 1 PNR, yes, the credit will just remain in that single PNR, and credit can be used the same way, just there is only one number to deal with. In either case, if you only use part of the $ stored in a PNR, the balance will be available to use again later.
#4
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3 segments booked on one PNR (itinerary), or 3 separate itineraries?
Kind of presuming the latter, in which case you will get three separate FFCs - these stay separate as the $ stay within each PNR. These will all show under your account. In the old days, these could not be combined to use for a single new reservation, but UA has changed things for the better here. Now, rather than needing to rebook from within a given PNR, you can simply search for a new itinerary, like normal, then when you go to pay, you can enter in the PNR(s) as payment…as many as it takes. Only restriction is the old itinerary must be in the same name as the traveler for the new, as FFCs can only be used by the original traveler.
if there are three segments on 1 PNR, yes, the credit will just remain in that single PNR, and credit can be used the same way, just there is only one number to deal with. In either case, if you only use part of the $ stored in a PNR, the balance will be available to use again later.
Kind of presuming the latter, in which case you will get three separate FFCs - these stay separate as the $ stay within each PNR. These will all show under your account. In the old days, these could not be combined to use for a single new reservation, but UA has changed things for the better here. Now, rather than needing to rebook from within a given PNR, you can simply search for a new itinerary, like normal, then when you go to pay, you can enter in the PNR(s) as payment…as many as it takes. Only restriction is the old itinerary must be in the same name as the traveler for the new, as FFCs can only be used by the original traveler.
if there are three segments on 1 PNR, yes, the credit will just remain in that single PNR, and credit can be used the same way, just there is only one number to deal with. In either case, if you only use part of the $ stored in a PNR, the balance will be available to use again later.
#5
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But you can fund a new ticket with multiple FFCs.
#6
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What if the 3 FFCs aren't enough to fund a new SFO-SIN ticket? Can I pay the remainder with my Citi Prestige?
#7
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#8
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#9
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#10
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#11
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So I am slightly confused. I cancelled a flight as the price had come down. I received a FFC since there had apparently been a change in my itinerary. The requirement for no additional fees was I could not book to leave one day earlier or later and the same for the return.
I ended up making the booking to leave two days earlier.
They reissued the ticket with the same confirmation number. All good.
However, the residual is confusing me. It is a FFC. That is fine as I will be flying somewhere but it kept the same confirmation number as the original flight and the reticketed flight. That makes me slightly nervous.. It is showing up as a FFC in my account I am just nervous about the same confirmation number. Anybody else experienced this and had no issues?
I ended up making the booking to leave two days earlier.
They reissued the ticket with the same confirmation number. All good.
However, the residual is confusing me. It is a FFC. That is fine as I will be flying somewhere but it kept the same confirmation number as the original flight and the reticketed flight. That makes me slightly nervous.. It is showing up as a FFC in my account I am just nervous about the same confirmation number. Anybody else experienced this and had no issues?
Eventually canceled the ticket. UA.com shows that the same PNR only has $600 FFC. Am I supposed to get $730 FFC?

Do people make multiple changes but only get ONE FFC amount? Not combined amount?
#12
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Booked a ticket for $730. Made a change that resulted in $130 FFC under the same PNR. New fare was $600.
Eventually canceled the ticket. UA.com shows that the same PNR only has $600 FFC. Am I supposed to get $730 FFC?
Do people make multiple changes but only get ONE FFC amount? Not combined amount?
Eventually canceled the ticket. UA.com shows that the same PNR only has $600 FFC. Am I supposed to get $730 FFC?

Do people make multiple changes but only get ONE FFC amount? Not combined amount?
That is their procedure. So 2 will be issued, obviously - as they had to transact on 2 occasions, right?
#13
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#14
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#15
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