Understanding/Using UA Electronic Travel Certificate(ETC) & Future Flight Credit(FFC)
Jul 2, 22, 6:47 am - Wikipost
|
|||
|
|||
|
Jan 1, 22, 4:39 pm
#1
Original Poster
Join Date: Jun 2018
Programs: united
Posts: 54
Understanding/Using UA Electronic Travel Certificate(ETC) & Future Flight Credit(FFC)
I booked my hubs on an award ticket using miles from my account, completely forgetting that he had a FFC. If I book the ticket from his account, will I have the option to apply the FFC towards the cost of the copay?
Jan 1, 22, 4:45 pm
#2
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 11,710
Originally Posted by WineCountryUA
yes
Yes, multiple times
Yes, multiple times
Jan 1, 22, 5:09 pm
#3
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 13,628
Originally Posted by lsquare
I got 3 UA flights booked. If I cancel all 3 of them, I'm assuming all 3 flights will be combined into one balance under future flight credit?
Kind of presuming the latter, in which case you will get three separate FFCs - these stay separate as the $ stay within each PNR. These will all show under your account. In the old days, these could not be combined to use for a single new reservation, but UA has changed things for the better here. Now, rather than needing to rebook from within a given PNR, you can simply search for a new itinerary, like normal, then when you go to pay, you can enter in the PNR(s) as payment…as many as it takes. Only restriction is the old itinerary must be in the same name as the traveler for the new, as FFCs can only be used by the original traveler.
if there are three segments on 1 PNR, yes, the credit will just remain in that single PNR, and credit can be used the same way, just there is only one number to deal with. In either case, if you only use part of the $ stored in a PNR, the balance will be available to use again later.
Jan 1, 22, 5:18 pm
#4
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 11,710
Originally Posted by emcampbe
3 segments booked on one PNR (itinerary), or 3 separate itineraries?
Kind of presuming the latter, in which case you will get three separate FFCs - these stay separate as the $ stay within each PNR. These will all show under your account. In the old days, these could not be combined to use for a single new reservation, but UA has changed things for the better here. Now, rather than needing to rebook from within a given PNR, you can simply search for a new itinerary, like normal, then when you go to pay, you can enter in the PNR(s) as payment…as many as it takes. Only restriction is the old itinerary must be in the same name as the traveler for the new, as FFCs can only be used by the original traveler.
if there are three segments on 1 PNR, yes, the credit will just remain in that single PNR, and credit can be used the same way, just there is only one number to deal with. In either case, if you only use part of the $ stored in a PNR, the balance will be available to use again later.
Kind of presuming the latter, in which case you will get three separate FFCs - these stay separate as the $ stay within each PNR. These will all show under your account. In the old days, these could not be combined to use for a single new reservation, but UA has changed things for the better here. Now, rather than needing to rebook from within a given PNR, you can simply search for a new itinerary, like normal, then when you go to pay, you can enter in the PNR(s) as payment…as many as it takes. Only restriction is the old itinerary must be in the same name as the traveler for the new, as FFCs can only be used by the original traveler.
if there are three segments on 1 PNR, yes, the credit will just remain in that single PNR, and credit can be used the same way, just there is only one number to deal with. In either case, if you only use part of the $ stored in a PNR, the balance will be available to use again later.
Jan 1, 22, 5:55 pm
#5
Moderator: United Airlines; FlyerTalk Evangelist
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 59,450
Originally Posted by lsquare
They're separate itineraries. All three are SFO-BOS returned. I hope that if I have to cancel all three, if the FFC is under one balance, then I'll use the FFC to book one SFO-SIN itinerary.
But you can fund a new ticket with multiple FFCs.
Jan 1, 22, 6:01 pm
#6
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 11,710
Originally Posted by WineCountryUA
Separate itins / PNR, separate FFCs
But you can fund a new ticket with multiple FFCs.
But you can fund a new ticket with multiple FFCs.
What if the 3 FFCs aren't enough to fund a new SFO-SIN ticket? Can I pay the remainder with my Citi Prestige?
Jan 1, 22, 6:48 pm
#7
Moderator: United Airlines; FlyerTalk Evangelist
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 59,450
Originally Posted by lsquare
That's good news. Hopefully, I am not leaving money on the table for UA.
What if the 3 FFCs aren't enough to fund a new SFO-SIN ticket? Can I pay the remainder with my Citi Prestige?
What if the 3 FFCs aren't enough to fund a new SFO-SIN ticket? Can I pay the remainder with my Citi Prestige?
Jan 1, 22, 6:57 pm
#8
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 11,710
Originally Posted by WineCountryUA
New cash / credit card is always a valid payment method
Jan 1, 22, 7:38 pm
#9
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 13,628
Originally Posted by lsquare
I wasn't sure if I could use three FFCs and my Citi Prestige to book one SFO-SIN PNR.
Jan 1, 22, 8:15 pm
#10
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 11,710
Originally Posted by emcampbe
Yes, that's not a problem. You'll be able to enter in the FFCs first, then whatever balance is left can be paid by card.
Jan 3, 22, 1:34 am
#11
Join Date: Jul 2003
Location: BOS, PVG
Programs: United Global Services and 1MM, Marriott Ambassador
Posts: 9,233
Originally Posted by Aussienarelle
So I am slightly confused. I cancelled a flight as the price had come down. I received a FFC since there had apparently been a change in my itinerary. The requirement for no additional fees was I could not book to leave one day earlier or later and the same for the return.
I ended up making the booking to leave two days earlier.
They reissued the ticket with the same confirmation number. All good.
However, the residual is confusing me. It is a FFC. That is fine as I will be flying somewhere but it kept the same confirmation number as the original flight and the reticketed flight. That makes me slightly nervous.. It is showing up as a FFC in my account I am just nervous about the same confirmation number. Anybody else experienced this and had no issues?
I ended up making the booking to leave two days earlier.
They reissued the ticket with the same confirmation number. All good.
However, the residual is confusing me. It is a FFC. That is fine as I will be flying somewhere but it kept the same confirmation number as the original flight and the reticketed flight. That makes me slightly nervous.. It is showing up as a FFC in my account I am just nervous about the same confirmation number. Anybody else experienced this and had no issues?
Originally Posted by WineCountryUA
If non-refundable, if cancelled, the entire purchase amount will go to a FFC.
If a change, if original purchase (with ETC) was higher, the extra will go to a FFC,
If a change, if original purchase (with ETC) was higher, the extra will go to a FFC,
Eventually canceled the ticket. UA.com shows that the same PNR only has $600 FFC. Am I supposed to get $730 FFC?
Do people make multiple changes but only get ONE FFC amount? Not combined amount?
Jan 3, 22, 4:21 am
#12
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,336
Originally Posted by kb1992
Booked a ticket for $730. Made a change that resulted in $130 FFC under the same PNR. New fare was $600.
Eventually canceled the ticket. UA.com shows that the same PNR only has $600 FFC. Am I supposed to get $730 FFC?
Do people make multiple changes but only get ONE FFC amount? Not combined amount?
Eventually canceled the ticket. UA.com shows that the same PNR only has $600 FFC. Am I supposed to get $730 FFC?
Do people make multiple changes but only get ONE FFC amount? Not combined amount?
That is their procedure. So 2 will be issued, obviously - as they had to transact on 2 occasions, right?
Jan 3, 22, 5:40 am
#13
Join Date: Jul 2003
Location: BOS, PVG
Programs: United Global Services and 1MM, Marriott Ambassador
Posts: 9,233
Originally Posted by SuperFlyBoy
Each transaction is refunded separately.
That is their procedure. So 2 will be issued, obviously - as they had to transact on 2 occasions, right?
That is their procedure. So 2 will be issued, obviously - as they had to transact on 2 occasions, right?
How can UA issue two FFC?
each FFC is linked to the PNR.
Jan 3, 22, 5:47 am
#14
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,336
Originally Posted by kb1992
there is only one PNR.
How can UA issue two FFC?
each FFC is linked to the PNR.
How can UA issue two FFC?
each FFC is linked to the PNR.
It's per *transaction* - otherwise *how* will they keep track of them?
Just use *both* when booking another ticket again - you *have* that option...
Jan 3, 22, 6:58 am
#15
Join Date: Jul 2003
Location: BOS, PVG
Programs: United Global Services and 1MM, Marriott Ambassador
Posts: 9,233
Originally Posted by SuperFlyBoy
Why not?
It's per *transaction* - otherwise *how* will they keep track of them?
Just use *both* when booking another ticket again - you *have* that option...
It's per *transaction* - otherwise *how* will they keep track of them?
Just use *both* when booking another ticket again - you *have* that option...
Thanks so much.
There is always something new to learn!
