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Extending a Credit/Travel/ETC Voucher by booking a refundable fare?

Extending a Credit/Travel/ETC Voucher by booking a refundable fare?

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Old Apr 4, 20, 3:51 am   -   Wikipost
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Update 4 April 2020
Were extending electronic certificates
To give you more flexibility when you travel, electronic certificates are now valid for 24 months from the date they were issued. This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020.

This policy change will automatically appear, but it may not be reflected everywhere right away. Wed appreciate your patience as we work to make that happen.
See discussion in https://www.flyertalk.com/forum/unit...ot-ruling.html
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Old Mar 21, 12, 9:21 pm
Original Poster
Join Date: May 2010
Posts: 69
Extending a Credit/Travel/ETC Voucher by booking a refundable fare?

I need some help.. I have an ETC voucher (from a bump) expiring this week. I have nothing to book with it, and am looking to figure out a way to extend it. Someone else said to book a refundable fare elsewhere.. but I am having a hard time FINDING an inexpensive refundable fare to begin with. Anyone have suggestions of to/from destinations that may be low cost? My voucher is $300.. and the cheapest fares I am finding that are unrestricted are $1100
ooodsie is offline  
Old Mar 22, 12, 2:36 pm
Join Date: May 2011
Posts: 5,811
I've never seen a refundable Y fare for less than $800 (then again i'm out of NYC).
edcho is offline  
Old Mar 23, 12, 2:14 pm
Join Date: May 2008
Location: BOI (formerly ORD)
Programs: UA 1K 1.4MM; AA PLT 2.5MM; Hilton Diamond; Starwood Gold; Hyatt Platinum; Amex MR; Chase UR, et al
Posts: 465
Here are a few with no penalty for change or cancellation:

HKG-SGN (one way)
Fare basis Y1RH
$513.10 AI

SFO-LAX (one way)
Fare Basis MA0KY
$360.80 AI

ORD-MSP (one way)
Fare Basis EA0KY
$300.80 AI

But, I have *no idea* if your plan will work.
000123UA is offline  
Old Jun 29, 12, 9:09 pm
Join Date: Oct 2004
Posts: 128
Extend $100 airfare credit voucher past 1 yr?

Back in Aug 2011 i flew from IAD to SEA. i had a problem w/the plane being too cold and the stewardess was less than helpful.

I emailed United about this. they gave me a $100 voucher for my troubles.

I completely forgot about this till now. It expires mid Aug.

The problem is that i just got a new job so i cant take any time off.

Is there a way to extend the time frame?
or I just lost $100?
snail is offline  
Old Jun 29, 12, 9:15 pm
Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,231
As this question pertains to a United voucher, let's move this to the UA forum for the experts there to address. Thanks! /JY1024, TravelBuzz co-moderator
JY1024 is offline  
Old Jul 6, 12, 12:44 pm
Join Date: Apr 2003
Location: BOS and vicinity
Programs: Former UA 1P
Posts: 3,718
Extending expiring CO e-cert post merger?

I couldn't find anything on doing this post-merger.

I have a non-status friend with a $500 promotion code 11TVCA e-cert issued by CO (for an IRROPS screwup) that expires by the end of summer. She wants to extend the life of the credit.

Are there any tricks that work for this post merger? My first thought was to buy a > $500 fully refundable ticket for travel another 300+ days out, keep that ticket until she's ready to use the credit, and then use that credit to buy whatever ticket she wants in the next year or so. Can anyone confirm if that will (still) work?

I know they messed with the ability to do 24-hour cancellation on nonrefundable tickets bought with e-certs, but that doesn't address refundable tickets.

Anything else that has worked post merger? Thanks.
studentff is offline  
Old Aug 6, 12, 11:52 am
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
I have an "Electronic Travel Certificate" from Continental Customer Cre that has an expiration date listed but it says nowhere that I can find if this is a "use by" or a "book and complete travel by" date - which is it?
GrizShel is offline  
Old Aug 6, 12, 12:43 pm
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,805
Unless you are told - all vouchers are "used by", not "traveled by".
garykung is offline  
Old Aug 9, 12, 11:02 am
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
Originally Posted by garykung View Post
Unless you are told - all vouchers are "used by", not "traveled by".
GrizShel is offline  
Old Oct 30, 13, 2:15 pm
Join Date: Apr 2002
Location: boulder, co usa
Programs: UA, Starwood
Posts: 338
Question Extend life of UA customer care voucher?

I have a $150 customer care voucher that expires on 12/13/13. If I buy a Y ticket for next April (or any date after 12/13/13) and cancel the ticket, will UA provide me with the full credit or the ticketed amount less the $150 (expired voucher)?

Many thanks
martusd is offline  
Old Oct 30, 13, 2:16 pm
Join Date: Jul 2010
Posts: 328
The cancelled amount will normally go back to the same voucher with the same expiration date. Either that, or you lose it completely. Would not extend.
juniorsu is offline  
Old Oct 30, 13, 2:23 pm
Join Date: Apr 2002
Location: boulder, co usa
Programs: UA, Starwood
Posts: 338
That is what I expected would happen - thanks for the clarity
martusd is offline  
Old Oct 31, 13, 8:59 am
Join Date: Jun 2011
Posts: 831
I would expect the same but I do recall hearing about how one guy had some type of voucher where the expiration was extended. I always use my vouchers quickly so I never have that problem.
dcpdxtrans is offline  
Old Oct 31, 13, 9:36 am
Join Date: Apr 2013
Location: SMF-Sac Town
Programs: United Premier 1K, SPG Platinum,Hertz Gold
Posts: 25
You can always do a test run. Purchase/Cancel/Check date
jawebster is offline  
Old Oct 31, 13, 11:02 am
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Join Date: May 2013
Location: IAH
Programs: UA 1K, Hilton Diamond, Marriott Titanium, IHG Spire Elite, National EE
Posts: 197
Technically the 24 hour flexible booking policy doesn't apply to e-certs (which I'm assuming are the same as the customer care vouchers).

From United:

United’s 24-hour flexible booking policy

Ongoing Offer
Posted Thu., Jul. 17, 2008

United's 24-hour flexible booking policy allows the flexibility to make changes to your reservations within 24 hours of purchasing your ticket, without incurring change fees. This includes canceling your reservation and requesting a 100% refund of the ticket price.

Terms and conditions
  • Applies to tickets booked at united.com or with United Reservations.
  • The 24-hour timeframe begins at the time your ticket is purchased.
  • Requests for refunds will be credited back in the original form of payment.
  • Group tickets and tickets purchased using Western Union, cash or e-certificates are excluded.
  • Reservations that are being held but have not yet been purchased are excluded.
  • Any FareLockSM fees paid to hold a reservation will not be refunded.
But, pleading ignorance (which at the time I was), I was able to get them to refund the certificate value, which, IIRC, was issued as a new certificate on a 24 hour cancellation. YMMV
coutura is offline  

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