Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

Register
Community
Wiki Posts
Today's Posts
Search
Vendor Directory
Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago OHare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

Print Wikipost

COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

Thread Tools
 
Search this Thread
 
Old Sep 27, 2020 | 12:21 pm
  #376  
lincolnjkc
30 Countries Visited
1M
100 Nights
20 Years on Site
 
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K 1MM; Hertz PC
Posts: 5,620
B6 club in ORD was packed (>90% of seats occupied) when I passed through this afternoon and the line was within one person of being doubled back on itself and out the door.

Hopefully that bodes well of C or E/F reopening sooner rather than later.
lincolnjkc is offline  
Old Sep 27, 2020 | 4:12 pm
  #377  
Dublin_rfk
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Dec 2014
Location: Haze gray and underway
Programs: UA 2MM, HH Diamond, Marriott LT Titanium
Posts: 1,860
EWR club is open for Polaris ticket holders - they have a special sticker that gives you access to Polaris drinks at the bar.. wupee.
SPN Lifer likes this.
Dublin_rfk is offline  
Old Sep 27, 2020 | 4:36 pm
  #378  
gmt4
All eyes on you!
5 Years on Site
 
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 1,341
EWR
EWR. The sticker on your boarding pass gets you one premium drink and snack (salami, crackers if available) at the bar.

The regular offerings are junkfood heaven if that's your thing. Chips, cookies, ramen noodles, individually wrapped brownies. Only healthy option are the saran wrapped apples.

gmt4 is offline  
Old Sep 27, 2020 | 9:02 pm
  #379  
bocastephen
A FlyerTalk Posting Legend
10 Countries Visited
Conversation Starter
All eyes on you!
20 Years on Site
 
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 46,996
Originally Posted by gmt4
EWR. The sticker on your boarding pass gets you one premium drink and snack (salami, crackers if available) at the bar.

The regular offerings are junkfood heaven if that's your thing. Chips, cookies, ramen noodles, individually wrapped brownies. Only healthy option are the saran wrapped apples.
WOW....ONE snack of salami and crackers?? For the thousands paid for a Polaris ticket? This is really pathetic. At the very least, some form of hot meal could prepared by inflight catering be re-heated in the lounge and provided to a Polaris customer, especially for eastbound evening departures to Europe where people would prefer to sleep vs eat the inflight meal.
SPN Lifer, Xyzzy and lincolnjkc like this.
bocastephen is offline  
Old Sep 27, 2020 | 11:12 pm
  #380  
Desirees
1M
50 Countries Visited
100 Nights
20 Years on Site
 
Join Date: May 2004
Location: Raleigh-Durham
Programs: HH Diamond; Marriott Gold; AA Platinum
Posts: 793
Originally Posted by NikoLGA
I doubt the proper Polaris lounge will open anytime until the Spring of 2021.

Even then, certain aspects of the lounge might never come back.... (though a la carte dining is in fashion right now, versus buffet, so I dont think that will go)
Agent at EWR lounge told me they are not opening until Jan 2021
Desirees is offline  
Old Sep 28, 2020 | 9:03 am
  #381  
gmt4
All eyes on you!
5 Years on Site
 
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 1,341
Originally Posted by bocastephen
WOW....ONE snack of salami and crackers?? For the thousands paid for a Polaris ticket? This is really pathetic. At the very least, some form of hot meal could prepared by inflight catering be re-heated in the lounge and provided to a Polaris customer, especially for eastbound evening departures to Europe where people would prefer to sleep vs eat the inflight meal.
You can get the sticker on both arrival and departure. It was one drink and small package of salami and crackers when I came thru but who knows about other days. Only thing that could be considered hot food were the Ramen noodles. There is hot water available from a coffee pot warmer. I flew Polaris TATL ex-ORD earlier this summer and got even less than this in the ORD UC. Its no secret lounges are not the place to expect to wined and dined these days, only to pass short amounts of time.

IMHO no one should be paying for INTL J on UA right now. Only the lowest upgradeable fare that suits you and plus points. Fly it for the hard product only not the soft product or ground experience.

I asked and was told that Polaris lounge re-opening is a matter of load factors and increase in flights. Completely unknown at this time. As you'd expect.
SPN Lifer and bocastephen like this.
gmt4 is offline  
Old Sep 28, 2020 | 9:08 am
  #382  
iluv2fly
Moderator: Midwest, Las Vegas & Dining Buzz
10 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 18,091
Originally Posted by Desirees
Agent at EWR lounge told me they are not opening until Jan 2021
I'll take the over on this.
iluv2fly is online now  
Old Sep 28, 2020 | 10:04 am
  #383  
cesco.g
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Oct 1999
Posts: 11,853
Originally Posted by gmt4
You can get the sticker on both arrival and departure. It was one drink and small package of salami and crackers when I came thru but who knows about other days.
Got "stickered" at EWR at the beginning of this month. Got the salami and was shown the premium drink list. Champagne is on the list, but "not served at this time".
Ended up getting a glass of red, including a refill.
gmt4 likes this.
cesco.g is offline  
Old Sep 28, 2020 | 10:08 am
  #384  
gmt4
All eyes on you!
5 Years on Site
 
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 1,341
Originally Posted by cesco.g
Got "stickered" at EWR at the beginning of this month. Got the salami and was shown the premium drink list. Champagne is on the list, but "not served at this time".
Ended up getting a glass of red, including a refill.
I got a double of Glenlivet, so no refill for me. Paired well with my Doritos and Kimchi ramen noodles. I miss the Polaris burger and paper airplane..
cesco.g and Artpen100 like this.
gmt4 is offline  
Old Sep 28, 2020 | 10:32 am
  #385  
DELee
FlyerTalk Evangelist
 
Join Date: Jun 2010
Location: TOA
Programs: HH LTDiamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA MM LT1P
Posts: 20,907
Originally Posted by gmt4
I miss the Polaris burger and paper airplane..
You mean one of these:




Credit to tstauck for the shot.

David
gmt4 likes this.
DELee is offline  
Old Sep 28, 2020 | 10:42 am
  #386  
SuperFlyBoy
All eyes on you!
20 Years on Site
 
Join Date: Sep 2005
Location: BOM-WAW-EWR
Programs: UA*G (1K again), Sixt Plat, AC*G, LH FTL, AI*G *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,749
Originally Posted by gmt4
I got a double of Glenlivet, so no refill for me. Paired well with my Doritos and Kimchi ramen noodles. I miss the Polaris burger and paper airplane..
Da Burger!! YUM!!

Seriously, this is mainly the one reason I would fly - plus other burgers one could eat while in the US... (sad scenario when one is in India...)
SPN Lifer likes this.
SuperFlyBoy is offline  
Old Sep 28, 2020 | 2:11 pm
  #387  
physioprof
All eyes on you!
10 Years on Site
 
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,846
Originally Posted by iluv2fly
I'll take the over on this.
Same here...
iluv2fly likes this.
physioprof is online now  
Old Sep 29, 2020 | 4:18 pm
  #388  
UAFAM
10 Countries Visited
20 Countries Visited
30 Countries Visited
5 Years on Site
 
Join Date: Apr 2018
Posts: 607
ORD, PM time, Guacamole, humus, salsa, crackers, carrot, celery, mozzarella sticks, chips, Oreo bags, ..., Coffee, and soft drink machines were functional, bar was open a well.
SPN Lifer likes this.
UAFAM is offline  
Old Sep 29, 2020 | 11:14 pm
  #389  
uastarflyer
A FlyerTalk Posting Legend
10 Countries Visited
Community Builder
All eyes on you!
20 Years on Site
 
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 62,511
Originally Posted by UAFAM
ORD, PM time, Guacamole, humus, salsa, crackers, carrot, celery, mozzarella sticks, chips, Oreo bags, ...,.
thats a shopping list for a Sams Club run

My $450 savings from canceling the Club Card would stock me up
leng and Dyce like this.
uastarflyer is offline  
Old Sep 30, 2020 | 6:04 am
  #390  
Artpen100
All eyes on you!
10 Years on Site
 
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,278
When I traveled a lot it, it was worth it. I was at a UC probably 20+ times a year. And the times I had a delay on a connection and was stuck at the airport for 6 hours, having a place to work quietly with an electrical outlet, I think it paid for itself right there.

But now, I just dont see the value proposition.
nomad420 likes this.
Artpen100 is offline  



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.