Originally Posted by
bocastephen
WOW....ONE snack of salami and crackers?? For the thousands paid for a Polaris ticket? This is really pathetic. At the very least, some form of hot meal could prepared by inflight catering be re-heated in the lounge and provided to a Polaris customer, especially for eastbound evening departures to Europe where people would prefer to sleep vs eat the inflight meal.
You can get the sticker on both arrival and departure. It was one drink and small package of salami and crackers when I came thru but who knows about other days. Only thing that could be considered hot food were the Ramen noodles. There is hot water available from a coffee pot warmer. I flew Polaris TATL ex-ORD earlier this summer and got even less than this in the ORD UC. Its no secret lounges are not the place to expect to wined and dined these days, only to pass short amounts of time.
IMHO no one should be paying for INTL J on UA right now. Only the lowest upgradeable fare that suits you and plus points. Fly it for the hard product only not the soft product or ground experience.
I asked and was told that Polaris lounge re-opening is a matter of load factors and increase in flights. Completely unknown at this time. As you'd expect.