Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

    Hide Wikipost
Old Jul 13, 22, 12:39 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: WineCountryUA
Wiki Link
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago OHare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
No announced re-opening of the International UCs ( NRT, HKG, MEX, GUM) except for LHR which has reponeed

And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
 -- ------- ---- ----- --------
 1 ATL United Club Open Terminal T, Gates 11/12
 2 AUS United Club Open West Concourse, Gate 22
 3 BOS United Club Open Terminal B, Gate 24
 4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
 5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
 6 ORD United Club Open Terminal 1, B Concourse, Gate B6
 7 ORD United Club Open Terminal 1, C Concourse, Gate C16
 8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
 9 CLE United Club Open Gates C14/C16
 10 DFW United Club Open Terminal E, Gates E6/E7
 11 DEN United Club Closed Concourse B, Gate B32
 12 DEN United Club Open Concourse B, Gate B44
 13 FLL United Club Open Terminal 1, Gate C1
 14 GUM United Club Closed Gates 10/11
 15 HKG United Club Closed West Concourse, Room 7W504
 16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
 17 IAH United Club Open Terminal E, Gates E11/E12
 18 IAH United Club Closed Terminal C, Gate C33
 19 IAH United Club Closed Terminal B, UX Ticket Counter
 20 IAH United Club Closed Terminal A, Gate A9
 21 IAH United Club Open Terminal C, Gate C1
 22 IAH Polaris Lounge Closed Terminal E, Gate E12
 23 LAS United Club Open Concourse D, Gates 33/35
 24 LHR United Club Open Terminal 2, Gate B46
 25 LAX United Club Open Terminal 7, Gate 71A
 26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
 27 MEX United Club Closed Terminal 1, Gate H
 28 MSP United Club Open Concourse E, Gates E6/E8
 MSY United Club Closed Concourse C, Gate C7
 29 LGA United Club Open Terminal B, Gates 40-59 Entrance
 30 EWR United Club Open Terminal C, Gate C74
 31 EWR United Club Closed Terminal A, Concourse A2
 32 EWR United Club Closed Terminal C, Gate C93
 33 EWR United Club Gone Terminal C, Gate C124
 34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
 35 SNA United Club Open Gate 9
 36 MCO United Club Open Concourse B, Gate 43
 37 PHL United Club Closed Level 2, Concourses C/D
 38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
 39 PDX United Club Open Concourse E, Gate E1
 RDU United Club Closed Terminal 2, Gates D1/D3
 40 SAT United Club Open Terminal B, Gates B3/B5
 41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
 42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
 43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
 44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
 45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
 46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
 47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
 48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
 49 NRT United Club Closed Satellite 3, Airside
 50 DCA United Club Open Terminal B, Gate 11
 51 IAD United Club Closed Concourse C, Gate C4
 52 IAD United Club Closed Concourse C, Gate C7
 53 IAD United Club Open Concourse D, Gate D8
 54 IAD United Club Open Concourse C, Gate C17
Print Wikipost

Old Aug 29, 22, 8:03 am
  #2986  
 
Join Date: Mar 2013
Location: GUM
Programs: OWE/*Gold/STE+, Hyatt Globalist, Marriott Titanium, IHG&HH Diamond
Posts: 475
DL opens a new lounge in HND with little connecting traffic on suppressed O&D routes and yet UA still hasn’t reopened any of their APAC lounges. HKG I understand, but NRT and especially GUM are long overdue.
SPN Lifer likes this.
ALGU is offline  
Old Aug 29, 22, 11:44 am
  #2987  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 20,564
Originally Posted by ALGU View Post
DL opens a new lounge in HND with little connecting traffic on suppressed O&D routes and yet UA still hasnt reopened any of their APAC lounges. HKG I understand, but NRT and especially GUM are long overdue.
Are the NH lounges open again?
FriendlySkies is offline  
Old Aug 29, 22, 11:49 am
  #2988  
FlyerTalk Evangelist
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,QR Platinum,BAEC GGL,ITA Executive,Frontier 20k,All Silver,HH Diamond,Bonvoy Gold
Posts: 12,845
Originally Posted by FriendlySkies View Post
Are the NH lounges open again?
NH almost never closed their lounges during the pandemic. They were open most of the time both at NRT and HND.
SPN Lifer and goodeats21 like this.
ISTFlyer is online now  
Old Aug 29, 22, 12:04 pm
  #2989  
 
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Plat Premier (+AMB); Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 8,882
Originally Posted by ISTFlyer View Post
NH almost never closed their lounges during the pandemic. They were open most of the time both at NRT and HND.
Correct. I flew to Asia via NRT during peak COVID times, and they had a lounge open. Very few people in it. Strict procedures with staff stationed at food areas to ensure the rules were followed. It was a VERY different experience.

Was through last weekend and it was packed! Still a well run operation though.

Surprised that the United Club at NRT is still closed tbh. Seems like they definitely have the flight schedule that would support it. I would think ANA would be wanting it as well, to alleviate some of the overcrowding at their clubs.
SPN Lifer and mdtakamine like this.
goodeats21 is offline  
Old Aug 29, 22, 12:13 pm
  #2990  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 60,677
Originally Posted by goodeats21 View Post
.... Surprised that the United Club at NRT is still closed tbh. Seems like they definitely have the flight schedule that would support it. I would think ANA would be wanting it as well, to alleviate some of the overcrowding at their clubs.
With the reported easy upgrades to NRT / sparse premium cabin purchases / reduced schedules, UA is probably just on continue to rely on NH lounges until more general travel opens for Japan.
Not sure what the lounge staffing issues might be.
WineCountryUA is offline  
Old Aug 29, 22, 5:51 pm
  #2991  
 
Join Date: Mar 2013
Location: GUM
Programs: OWE/*Gold/STE+, Hyatt Globalist, Marriott Titanium, IHG&HH Diamond
Posts: 475
Originally Posted by ISTFlyer View Post
NH almost never closed their lounges during the pandemic. They were open most of the time both at NRT and HND.
Originally Posted by goodeats21 View Post
Correct. I flew to Asia via NRT during peak COVID times, and they had a lounge open. Very few people in it. Strict procedures with staff stationed at food areas to ensure the rules were followed. It was a VERY different experience.

Was through last weekend and it was packed! Still a well run operation though.

Surprised that the United Club at NRT is still closed tbh. Seems like they definitely have the flight schedule that would support it. I would think ANA would be wanting it as well, to alleviate some of the overcrowding at their clubs.
NH always had at least one lounge open. For NRT it was initially just the F lounge near the 50s gates. Then eventually they opened the J lounge late 2021, early 2022. They still haven’t reopened the J lounges near the 40s gates since that’s been repurposed for arrival health procedures. Things are a bit better now that NH has opened a new J lounge near the 20s gates where the old DL lounge used to be, but before that crowding felt pre-COVID or worse.
SPN Lifer and goodeats21 like this.

Last edited by ALGU; Aug 29, 22 at 6:01 pm
ALGU is offline  

Thread Tools
Search this Thread