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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Jul 13, 2020, 1:58 pm
  #226  
 
Join Date: Jul 2014
Location: Rowley, MA / Edgartown, MA / Christiansted, St. Croix (USVI)
Programs: UA LT GS/4.96MM, Marriott LT Titanium, IHG Platinum, Global Entry, TSA Pre✓, Korea SeS, APEC
Posts: 579
Originally Posted by JerseyCityS
United club in Newark is fully open! Just got my first drink!
Which location?
st530 likes this.
John Aldeborgh is offline  
Old Jul 13, 2020, 2:07 pm
  #227  
 
Join Date: Jun 2005
Location: Bloomfield, NJ
Programs: UA Gold, Million Miler, Marriott platinum, lifetime platinum
Posts: 974
Originally Posted by John Aldeborgh
Which location?
the large upstairs near 74. About 15 people in here. Creepy.
SPN Lifer likes this.
JerseyCityS is offline  
Old Jul 13, 2020, 2:12 pm
  #228  
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Join Date: Oct 1999
Posts: 11,468
Originally Posted by exp
We need a list of lounges with outdoor terraces.
United Club at LAX!

Originally Posted by JerseyCityS
United club in Newark is fully open! Just got my first drink!
Great news, if it holds.
I was wondering a week ago, why you could buy a drink at some place by the gates, to be consumed in any spot of the waiting area.
So, you could fetch a drink at the bar in club and then proceed to a seating area inside the club to enjoy!
cesco.g is offline  
Old Jul 13, 2020, 2:29 pm
  #229  
 
Join Date: Jun 2005
Location: Bloomfield, NJ
Programs: UA Gold, Million Miler, Marriott platinum, lifetime platinum
Posts: 974
Originally Posted by cesco.g
United Club at LAX!



Great news, if it holds.
I was wondering a week ago, why you could buy a drink at some place by the gates, to be consumed in any spot of the waiting area.
So, you could fetch a drink at the bar in club and then proceed to a seating area inside the club to enjoy!
I passed a bar in the terminal that was serving to go drinks. So, I guess you could get one at the club and bring it to the gates. I would have never known that the club was open if I hadn't asked a gate agent when it was opening. He said today! Still only about a dozen people here. Full bar service and very limited packaged snacks.
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Old Jul 13, 2020, 6:33 pm
  #230  
 
Join Date: Oct 2002
Location: DFW
Programs: OWE AA EXP;*A TK Gold; Marriott LTT; Hyatt Globalist; IHG Plat; National VIP
Posts: 3,097
DFW location is open?
asnovici is offline  
Old Jul 13, 2020, 7:13 pm
  #231  
FlyerTalk Evangelist
 
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 14,996
No. "Select locations at our hub airports will remain open."

At the website you can learn if a particular United Club of interest is "Temporarily closed."

https://www.united.com/en/US/fly/tra...locations.html
​​​
SPN Lifer is offline  
Old Jul 13, 2020, 7:20 pm
  #232  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
Originally Posted by asnovici
DFW location is open?
no, just domestic hub UCs and then just 1 per hub

The thread's wiki list the open lounges
WineCountryUA is offline  
Old Jul 14, 2020, 10:40 am
  #233  
 
Join Date: Jun 2005
Location: Bloomfield, NJ
Programs: UA Gold, Million Miler, Marriott platinum, lifetime platinum
Posts: 974
Currently in ORD club. Maybe 5 people here. Terminal b is ghost town. Slightly better snack selection than at EWR yesterday. Will be checking out IAD Tomorrow. On a side note, yesterday on 777300 EWR ORD full bar predeparte drinks offered along with bottled water.
JerseyCityS is offline  
Old Jul 14, 2020, 11:05 am
  #234  
 
Join Date: Dec 2011
Location: DSM
Programs: UA 1K, AA EP, DL PL, HH Dia, Marriott Gld, National Exp
Posts: 720
Originally Posted by JerseyCityS
Terminal b is ghost town.
Slightly OT - Talked to ORD gate agent a couple days ago, she said there is a small 7am bank, a big 9am bank, a big 2pm bank, a big 6-ishpm bank, and a small 8pm bank of flights. Guessing you're there during the slow time. She also added, UA had originally hoped to add more flights for August, but with demand going back down again doubts they will.
dorisrpas is offline  
Old Jul 14, 2020, 8:02 pm
  #235  
 
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,263
Originally Posted by dorisrpas
Slightly OT - Talked to ORD gate agent a couple days ago, she said there is a small 7am bank, a big 9am bank, a big 2pm bank, a big 6-ishpm bank, and a small 8pm bank of flights. Guessing you're there during the slow time. She also added, UA had originally hoped to add more flights for August, but with demand going back down again doubts they will.
Exactly, I've been through ORD nearly once a week on average. I notice sometimes, it's a ghost town (as if it were 11pm on a Wednesday night) but other times, it seems like a normal weekend crowd. Though my last two flights were around 90% full so maybe.
eng3 is offline  
Old Jul 16, 2020, 10:43 am
  #236  
 
Join Date: Jun 2005
Location: Bloomfield, NJ
Programs: UA Gold, Million Miler, Marriott platinum, lifetime platinum
Posts: 974
Originally Posted by dorisrpas
Slightly OT - Talked to ORD gate agent a couple days ago, she said there is a small 7am bank, a big 9am bank, a big 2pm bank, a big 6-ishpm bank, and a small 8pm bank of flights. Guessing you're there during the slow time. She also added, UA had originally hoped to add more flights for August, but with demand going back down again doubts they will.
Yes, ORD did pick up a bit for the 2pm bank. My flight was at 2. The United Club picked up also.
JerseyCityS is offline  
Old Jul 16, 2020, 11:50 am
  #237  
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Join Date: Mar 2010
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Posts: 10,157
Originally Posted by JerseyCityS
United club in Newark is fully open! Just got my first drink!
Originally Posted by JerseyCityS
the large upstairs near 74. About 15 people in here. Creepy.
United.com still lists the location as: "7:00 a.m. – 7:00 p.m. daily; open for customer service assistance only"
goodeats21 is offline  
Old Jul 16, 2020, 12:01 pm
  #238  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
Originally Posted by goodeats21
United.com still lists the location as: "7:00 a.m. – 7:00 p.m. daily; open for customer service assistance only"
Be among the first to know due to FT!!
SPN Lifer and goodeats21 like this.
WineCountryUA is offline  
Old Jul 16, 2020, 8:22 pm
  #239  
 
Join Date: Mar 2017
Posts: 120
Originally Posted by JerseyCityS
United club in Newark is fully open! Just got my first drink!
Is this new? I was at EWR last week and it was closed and only open for CS.
Ali380 is offline  
Old Jul 16, 2020, 8:25 pm
  #240  
 
Join Date: Mar 2017
Posts: 120
Originally Posted by JerseyCityS
Yes, ORD did pick up a bit for the 2pm bank. My flight was at 2. The United Club picked up also.
Are the snacks/food still depressing? Last week they only had chip bags and cookies.
Ali380 is offline  


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