Lumo recognition, freebies and soft perks

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Sep 3, 2019 | 6:48 am

#241

WilcoRoger

FlyerTalk Evangelist

Join Date: Jan 2008

Location: HEL

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Posts: 14,844

Kind of anecdotal, but works often/most of the time. But not a published perk, so YMMV

Sep 3, 2019 | 8:06 am

#242

on22cz

Original Poster

Join Date: Jan 2014

Location: C2

Programs: AY ex-Lumo, SK EBD, BT VIP

Posts: 1,179

Quote:

Originally Posted by spek

Btw, if the drink is so for you and you mate - is it the same with the snack?

Yes, it is.

Quote:

Originally Posted by spek

is that seat-block kind of automatic? if we are LUMOs, so it should be free seat next to us?

No, it isn't. They will happily seat somebody next to you even with many other free seats around the cabin.

Sep 3, 2019 | 8:34 am

#243

spek

Join Date: Jul 2012

Location: TLL

Programs: AY LUMO (500K+), Marriott Abassador, Hertz President Circle, Hilton Diamond

Posts: 231

is there anyway link to guidelines for cabin crew , to get a clue.

Anyway, on intra europe flight - my mate, on the same booking was asked EUR for snack - claim point?

And how to use seat-block?

Sep 3, 2019 | 8:50 am

#244

Steve_Hun

Join Date: Aug 2015

Location: Helsinki, Finland

Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)

Posts: 1,655

Quote:

Originally Posted by spek

...And how to use seat-block?

You can ask [MENTION=389972]intuition[/MENTION] about that

intuition and cistavoda like this.

Sep 3, 2019 | 1:01 pm

#245

intuition

Moderator, Finnair

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What I usually get is a block seat, like this

spek, cistavoda, Superrman and 2 others like this.

Sep 3, 2019 | 10:03 pm

#246

FlyeBye

Join Date: Sep 2018

Programs: AY+ LTP, LH SEN

Posts: 322

Quote:

Originally Posted by spek

And how to use seat-block?

It's automatic and has always worked for me. You can check seat blocks on expertflyer. You should see the seat(s) next to you blocked after a day or two.

Sep 3, 2019 | 10:34 pm

#247

OH-LGG

Join Date: Jan 2006

Location: Helsinki-Vantaa APT, Finland

Programs: AY Platinum

Posts: 6,322

The Only place where AY has seat block is ExpertFlyer, in the real world there is no AY seat blocks.

Sep 4, 2019 | 12:12 am

#248

ffay005

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Quote:

Originally Posted by OH-LGG

The Only place where AY has seat block is ExpertFlyer, in the real world there is no AY seat blocks.

Well, I for one am happy that on my HEL-RIX on Monday, one of the two empty seats on the plane was next to me.

Sep 4, 2019 | 2:53 am

#249

OH-LGG

Join Date: Jan 2006

Location: Helsinki-Vantaa APT, Finland

Programs: AY Platinum

Posts: 6,322

I'm just low Basic Platinum but just arrived in PRG and A321 had many free seats but my 3 seat row was AGAIN full.

This happened also when flying as Lumo. Höpöhöpö seatblocks.

niksal and Steve_Hun like this.

Sep 6, 2019 | 5:28 am

#250

FFlash

Join Date: Nov 2013

Location: HEL

Programs: AY, SK, TK

Posts: 8,222

Quote:

Originally Posted by OH-LGG

The Only place where AY has seat block is ExpertFlyer, in the real world there is no AY seat blocks.

Agree. I used to fail with erikablock during plathood and was hoping to find space for my imaginary Erika as Lumo but so far success rate 0.
But now onboard I do have a real Erika next to me, so as a gentleman I shall offer her a drink, right? Should I also ask her to give me her businesscard or what? You seasoned Lumos tell me you do this stuff, I am still a bit teenager with these things

Sep 6, 2019 | 5:50 am

#251

BlueNordicSky

Join Date: Jul 2017

Programs: AY Plat, LX HON, Marriott Titanium

Posts: 491

Quote:

Originally Posted by FFlash

I've found that as long as you look like you could be traveling together, the crew might proactively ask "are you two together?" when coming with the drinks. If they do you're golden, ask her what she wants, and afterwards she is naturally curious just what happened, and you can tell her about your Lumo status and how you get free drinks. And from there start talking about all the cool exotic places you've flown to.

Sep 6, 2019 | 5:52 am

#252

Join Date: Mar 2000

Posts: 1,031

Quote:

Originally Posted by BlueNordicSky

And from there start talking about all the cool exotic places you've flown to.

Like OUL and ARN

OH-LGG, SPBanker, FFlash and 12 others like this.

Sep 7, 2019 | 12:48 am

#253

OH-LGG

Join Date: Jan 2006

Location: Helsinki-Vantaa APT, Finland

Programs: AY Platinum

Posts: 6,322

Quote:

Originally Posted by BlueNordicSky

And from there start talking about all the cool exotic places you've flown to.

And then she needs couple drinks more after You telling her You go cool exotic OUL and back 3 times a day.

R2, Trav1970, intuition and 7 others like this.

Sep 8, 2019 | 12:05 am

#254

spek

Join Date: Jul 2012

Location: TLL

Programs: AY LUMO (500K+), Marriott Abassador, Hertz President Circle, Hilton Diamond

Posts: 231

so, any guideline info, how they are trained by manual?

Sep 8, 2019 | 2:55 am

#255

on22cz

Original Poster

Join Date: Jan 2014

Location: C2

Programs: AY ex-Lumo, SK EBD, BT VIP

Posts: 1,179

Quote:

Originally Posted by spek

is there anyway link to guidelines for cabin crew , to get a clue.

Anyway, on intra europe flight - my mate, on the same booking was asked EUR for snack - claim point?

And how to use seat-block?

I doubt their guidelines will be available for public, but maybe you can ask your next cabin crew to have a look? Apparently, they are not forbidden showing it as I experienced.

Regarding the snack - even if you were on different booking, it should have been free for your travel companion, too. I wonder how did the crew justified charging for it because it is a benefit of Lumo. Maybe they thought the bread should be halved?