Lumo recognition, freebies and soft perks
#166
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
It is indeed interesting if OW moves in the direction of reciprocal benefits, but in reality I think we have seen the opposite in a few cases.
#168
Join Date: Aug 2007
Location: KUO
Programs: HH Diam, AY/AX/KQ/IHG/VISA Plat, SK/Bonvoy/Melia/Strawberry Gold, Radisson Prem, PP Prest
Posts: 2,266
As if all of the two Concorde rooms would be anything to die for... Both rooms in JFK and LHR are mostly for feeding some conceit and worn down. I would rather make it compatible to LH HON (or even to LH first class travel). Being escorted to the front of the first class check-in queue (mostly filled by entitled *G:s) and being escorted to the front of any queue, when boarding at the time of desire would be pleasant.
#169
Join Date: Jun 2013
Location: Helsinki, Finland
Programs: AMEX Plat / AY Plat, BA GGL-CCR / Bonvoy Titanium (LTP)
Posts: 474
Access to these or the Concorde bars are not GGL benefit, but a separate benefit which previously was available through other means as well. In addition to flying First class.
Most of GGL benefit are in improved service and personal recognition, which I think will apply with AY and Lumo.
Which then is a part of the CK treatment I was asking about.
Anyways I believe this horse is dead enough, and in summary there does not at least yet appear to be additional soft perks on other OW airlines.
Most of GGL benefit are in improved service and personal recognition, which I think will apply with AY and Lumo.
Anyways I believe this horse is dead enough, and in summary there does not at least yet appear to be additional soft perks on other OW airlines.
#170
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,055
Today coming from ARN and Lumo recognition was that air hostess from rear kitchen came to say happy midsummer and welcome. Our Purser had something wild going on, she even mixed Swedish and English and forgot Swedish words during announcement.
Arrived gate S55 so it was bus transport to terminal. No BMW. I dont know was it due to midsummer Friday and IAU (not)working contract or was it due to stupid 14 days quarantine when You are Lumo but in a real life You are not Lumo.
Now 7 days since I climbed to Lumo but nothing from AY. No e-mail, no welcoming. I cant even change award points to tier points for free.
This quarantine is a real idiotism.
Arrived gate S55 so it was bus transport to terminal. No BMW. I dont know was it due to midsummer Friday and IAU (not)working contract or was it due to stupid 14 days quarantine when You are Lumo but in a real life You are not Lumo.
Now 7 days since I climbed to Lumo but nothing from AY. No e-mail, no welcoming. I cant even change award points to tier points for free.
This quarantine is a real idiotism.
#172
Join Date: Oct 2002
Location: Vantaa, Finland
Programs: AY Lumo, FB Gold
Posts: 1,667
#176
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
#178
Join Date: May 2016
Location: BLL
Programs: AY+ Platinum, SK Gold, HHonors Silver
Posts: 405
A friendly gate agent tried to check in all cabin trolleys, status or not, on this morning’s ATR flight, until her colleague corrected her. She also called them “viili” (curdled milk). I’m sure she meant wheelie.
#180
Join Date: Oct 2008
Programs: AY Plat Lumo+LTG, FI Gold, DL Silver, BA, SK, AX Plat, Priority Pass, Marriott Ambassador & others
Posts: 634
Luggage through checking seems to be no different from anyone else as a Lumo. Feeder flight on AY ticket/metal and onward journey on another ticket on AY code but BA metal. No through check of luggage. Ended up having a bit more hand luggage on the first hop than I was planning.